Quote: Originally Posted by
zadidoll /img/forum/go_quote.gif
I got that as well. Least they're going to honor it and I'm taking from what I've bolded as so long as we made sure it was set to free shipping they'll continue to honor it.
Quote: Originally Posted by
GirlyEnthusiast /img/forum/go_quote.gif
Bummer
Quote:
Dear Valued Customer:Thanks for your continued participation in QVC's Auto-Delivery program. We're writing to let you know that we've recently identified and corrected a system issue which improperly resulted in free shipping choices being presented for various Auto-Delivery shipments on QVC.com. These free shipping choices were not intended to be available to customers as a self-service option. Accordingly, we corrected the system issue on April 19th.Your trust is important to us and we apologize for any confusion created around this issue. Please be assured that QVC will honor the free shipping method upgrades you made to specific future Auto-Delivery shipments while visiting QVC.com on or before April 19th, and we will deliver these shipments using the method you selected, provided that method is available to use for your shipping address. However, Auto-Delivery shipments to be released after the date of those you modified online will ship according to the shipping method in place when the Auto-Delivery plan was originally ordered and will reflect the appropriate shipping and handling cost.Will QVC continue to offer free shipping and handling to customers on certain, specified Auto-Delivery plans? We certainly will, and in those cases, we promote the free shipping and handling on air and online as part of the offer, and our Program Hosts are happy to speak to these special offers when they occur.We hope you continue to enjoy the convenience of making changes to your Auto-Delivery plans using the self-service functions on QVC.com and encourage you to do so with confidence. We're also here if you need us at 800.367.9444 from 7am to 1am Eastern Time, seven days a week.Thank you for your understanding and for shopping with QVC.Best Regards,The QVC Customer Care Team
OMG I read it wrong. I didn't realize that they ARE going to honor the free shipping. WOOO. I'm so glad I changed them all. Whoever originally discovered it and posted it should get a gold star.