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Originally Posted by Playedinloops /img/forum/go_quote.gif

my third box is now posted yet I still haven't received even one. Hopefully this one will arrive since I did email and get my address fixed up. I really want my snacks though lol. I'm starting to get impatient!
You and I both, and we are both in apartments. However they told me there was no issue with my address, which I took to be truth, and they "refunded" the first free boxes by comping my next boxes, I really don't even care about timing, like which day of the week, and wether the first boxes are late, but I was really hoping for delivery on a specific day every week. I hope that they will get into a rhythm. 

Also tracking numbers, seriously, they need them. I have no problem being proactive in tracking down mail if I have an identification for the piece of mail.

 
I still haven't received my box from last week and it seems like most of us are going through that right now. I was emailed to say that they are running behind but I'm getting impatient. I can't wait to try the items I'm getting!

 
My first box is actually here...it was at my apartments office, not sure for how long, but it was scheduled to arrive on Jan. 25th. Maybe my second one will show up, I think my mailbox is too small (or my mailman was being super lazy which wouldn't surprise me...) which is super inconvenient for me since our office closes before I get home from work, so I may end up having to cancel because of that. And that would suck. 

 
Finally got my first box today! I'm on the west coast, ordered on the 19th, and my third box has already been posted. So there is hope after all! :) /emoticons/[email protected] 2x" width="20" height="20" /> Eating the apple cinnamon flapjack right now and it's super tasty!

 
Got the delay email too, saying my first box will arrive next week. I'm getting: rock the casbah (love), billionaire's shortbread (try), wasapea (like), and toffee apple (love), ......my box for not so 'this week.'

 
yeah, i really don't think they quite understand how unreliable USPS is. that's ok, it's a weekly box and that's the way it has to be. however... my second box didn't arrive today! mine arrived last monday (was supposed to be thurs or friday before that) and i expected it to show up today. that's ok. we didn't make it through the whole box yet. although now that my third box is posted, it seems a little crazy. i guess i'll pause?? 

my kids just tore through the honeycomb one like wild animals.

 
Originally Posted by brandyk /img/forum/go_quote.gif

yeah, i really don't think they quite understand how unreliable USPS is. that's ok, it's a weekly box and that's the way it has to be. however... my second box didn't arrive today! mine arrived last monday (was supposed to be thurs or friday before that) and i expected it to show up today. that's ok. we didn't make it through the whole box yet. although now that my third box is posted, it seems a little crazy. i guess i'll pause?? 

my kids just tore through the honeycomb one like wild animals.
my thoughts exactly, USPS + the fact it's coming from the UK means it's not going to be like clockwork, i think that's something i'll just have to get used to if i decided to stick with them long term.

 
my thoughts exactly, USPS + the fact it's coming from the UK means it's not going to be like clockwork, i think that's something i'll just have to get used to if i decided to stick with them long term.
I kind of get the feeling that we're the test bunnies for this.
 
Originally Posted by kawaiimeows /img/forum/go_quote.gif

my thoughts exactly, USPS + the fact it's coming from the UK means it's not going to be like clockwork, i think that's something i'll just have to get used to if i decided to stick with them long term.

From the UK? I thought they had a distribution center here. This will be interesting. lol No wonder the treats are so interesting. Oh well...we're going to have to get used to the infrequency if we want this sub and our USPS could use the business.

 
Originally Posted by Totem /img/forum/go_quote.gif



From the UK? I thought they had a distribution center here. This will be interesting. lol No wonder the treats are so interesting. Oh well...we're going to have to get used to the infrequency if we want this sub and our USPS could use the business.
mine definitely says it was shipped via royal mail on it, which is the mail of the UK, so I believe so!

 
I finally got my first one. Didn't realize they shipped from the UK. Half my family is over there, so I think I just found a fun, affordable gift!

 
Originally Posted by meaganola /img/forum/go_quote.gif

I kind of get the feeling that we're the test bunnies for this.
Well we are their test bunnies, but I personally don't mind a company doing a soft launch to work out the kinks and logistics instead of pulling a GlossyBox (promoting the sh*t out of a box, taking unlimited subscribers without a distribution or customer service plan in place). I got my first box last Thurs and am super excited to get another one this week! (hopefully Thurs again) 

 
Originally Posted by meaganola /img/forum/go_quote.gif

I kind of get the feeling that we're the test bunnies for this.
I think it originally said beta on it when I joined or maybe it still does. Either way as long as it shows up fresh and edible, I don't mind if it's a bit late.

 
Yep, I'm willing to be patient with them while they work out the kinks because I do think they seem like a cool company (though I personally haven't had any issues yet...)and I understand that it's the risk we take if we participate in any company's beta launch.

I hope mine shows up tomorrow or Wednesday...I am really in the mood to try the salt and vinegar nuts!

 
Well we are their test bunnies, but I personally don't mind a company doing a soft launch to work out the kinks and logistics instead of pulling a GlossyBox (promoting the sh*t out of a box, taking unlimited subscribers without a distribution or customer service plan in place). I got my first box last Thurs and am super excited to get another one this week! (hopefully Thurs again) 
I think it originally said beta on it when I joined or maybe it still does. Either way as long as it shows up fresh and edible, I don't mind if it's a bit late.
Oh, yes, totally agree. I didn't mean the test bunnies thing as a criticism! It was just my theory why shipping isn't running like clockwork and how they misread the postal service. We are their learning curve. And at this price point (plus the part where they *are* limiting things to try to control their ramping up), it's easier to accept these bumps than Clusterbox. I mean Glossybox.
 
Originally Posted by meaganola /img/forum/go_quote.gif


Oh, yes, totally agree. I didn't mean the test bunnies thing as a criticism! It was just my theory why shipping isn't running like clockwork and how they misread the postal service. We are their learning curve. And at this price point (plus the part where they *are* limiting things to try to control their ramping up), it's easier to accept these bumps than Clusterbox. I mean Glossybox.
Mmmm a tasty learning curve. Hoping mine comes tomorrow!

 
It is delivered through some deal with USPS. When you get your box it has the cute airmail sticker and the address says Royal Mail delivered by USPS. I think it is kind of like FedEx smartpost. They prob ship crates to NYC or Dulles and they get inserted into the system that way. I think it is great and definitely a learning curve for graze and USPS.... But hoping it opens the doors for more fun imports!!

 
FYI y'all, the orange infused rasins are AMAZING. i hate rasins normally but these things are addicting. no complaints about graze box for me so far! i've also earned a bunch of $1 off boxes from posting about it on my tumblr and instagram.

 

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