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Quote: Originally Posted by DrOpossum /img/forum/go_quote.gif
I sent an email about my tumor-looking clutch asking for a replacement, but not if they are also crummy. If I request something else, what should I ask for? Suggestions?
Malignant does seem to describe these clutches quite nicely.
I sent an email with a dozen or so pics of my special clutches (and chipped bracelet) along with an email stating that I didn't want replacement clutches due to the numerous issues I'd seen with them. PS responded with an email asking for pictures of the clutches so they could forward them to RB of McD. I re-attached the same pictures and again stressed that I did not want replacement clutches. The last response I received was that they had all blue replacement clutches for me. Sigh. I sent a response to that stating for a third time that I didn't want replacement clutches. This was on Friday and I'm awaiting their next email stating that they've shipped my replacement clutches.
It's like dealing with the voice-recognition software when you call a bank, the response and options you get are in no way influenced by what you say and if they solve your problem it's simply a happy coincidence.
I sent an email about my tumor-looking clutch asking for a replacement, but not if they are also crummy. If I request something else, what should I ask for? Suggestions?
Malignant does seem to describe these clutches quite nicely.
I sent an email with a dozen or so pics of my special clutches (and chipped bracelet) along with an email stating that I didn't want replacement clutches due to the numerous issues I'd seen with them. PS responded with an email asking for pictures of the clutches so they could forward them to RB of McD. I re-attached the same pictures and again stressed that I did not want replacement clutches. The last response I received was that they had all blue replacement clutches for me. Sigh. I sent a response to that stating for a third time that I didn't want replacement clutches. This was on Friday and I'm awaiting their next email stating that they've shipped my replacement clutches.
It's like dealing with the voice-recognition software when you call a bank, the response and options you get are in no way influenced by what you say and if they solve your problem it's simply a happy coincidence.