PopSugar Special Edition Resort Box

[boxesandboxes]

Quote: Originally Posted by Kerryliz /img/forum/go_quote.gif
 
I think I saw an all blue one on Instagram.... http://ink361.com/app/photo/ig-692741377577366799_292213500

In other news, my box decided to stop in Maryland, and then detour to West Virginia... cuz, you know... both those places are totally on the way to NYC. 
My 2nd box did that tour, too. Though my 1st one arrived on Saturday AM (and they were together until that split to MD).  It says estimate for Weds (though suspect it will be tomorrow). 

 

[QuixoticGirly]

My box apparently hasn't even shipped yet. The spoilers are killing me - I can't wait to get it!! Now that a lot of you have had your box for a couple of days, how do you feel about the items after some use and/or fondling?

 

[Kerryliz]

Quote: Originally Posted by QuixoticGirly /img/forum/go_quote.gif

My box apparently hasn't even shipped yet. The spoilers are killing me - I can't wait to get it!!
Now that a lot of you have had your box for a couple of days, how do you feel about the items after some use and/or fondling?

Hahahahaha I just nearly spit my coffee out at this. I'd like to know the same thing though!! Is the facial mist magical? How does one pull off blue/yellow eyeliner? Will the bracelets pinch my arm hair? 

 

[LisaD123]

One would hope that Popsugar would fedex over overnight the boxes that they failed to meet the original ship date for us that got that apology email saying oops we drop the ball. I mean okay we made it to Monday- but everyone else has their box and it's killing us that have to wait /emoticons/[email protected] 2x" width="20" height="20" />

I mean mine hasn't even shipped yet- nothing

 

 

[mpatt01]

Hahahahaha I just nearly spit my coffee out at this. I'd like to know the same thing though!! Is the facial mist magical? How does one pull off blue/yellow eyeliner? Will the bracelets pinch my arm hair? 

The bracelets are not pinching my arm hair. I actually like them much more than I thought I would. I used the face mist yesterday after yoga/before brunch and I loved it. I felt refreshed. As for the eyeliner, there is an article on the popsugar blog. I haven't played with it yet, but I'm going to try it out tonight. I love everything in the box. The eyeliner was the only thing I gave the side eye. Oh, the clutch....I wish it had a strap. I'm going to add one myself. I also used the towel yesterday. I used it to cover my yoga mat. it was just restorative yoga, so it worked great.

 

[ChicagoBlonde]

Quote: Originally Posted by QuixoticGirly /img/forum/go_quote.gif

My box apparently hasn't even shipped yet. The spoilers are killing me - I can't wait to get it!!
Now that a lot of you have had your box for a couple of days, how do you feel about the items after some use and/or fondling?


The word fondling made me laugh too 

It reminded me of taking Spanish in HS and learning the Spanish verb 'molestar' means 'to bother'. I used that word on every occasion possible after that.

Me molesta...

No quiero molestar...

No la molestes...

I was quite bothered  

 

[LetsGeaux]

Quote: Originally Posted by ChicagoBlonde /img/forum/go_quote.gif
 

The word fondling made me laugh too 

It reminded me of taking Spanish in HS and learning the Spanish verb 'molestar' means 'to bother'. I used that word on every occasion possible after that.

Me molesta...

No quiero molestar...

No la molestes...

I was quite bothered  

Now I'M spitting my coffee!!

My sister and I are in Houston, TX all the time for medical issues.  The hotels have bilingual "do not disturb" signs. 

The first time we saw "por favor no molestar" I thought we were going to die laughing.

It's part of our "sister shorthand" now.

back to PS...mine hasn't shipped either.  But it makes me happy to see the pix!

 

[Caitlynxo]

Is anyone else getting to the point where they are just plain pissed about this whole shipping fiasco? I still can't even track by reference and today is their second deadline. I'm thinking if it doesn't update for me within the next few hours, I'm calling my credit card company and filing a charge dispute. Especially since they've had my money since mid February. So disappointed.

 

[ChicagoBlonde]

I wouldn't say pissed but PS seems to be dropping the ball almost monthly on something; shipping issues, slow shipping, poorly curated boxes, damaged/clearanced/budget items from a designer label great promo coupons after customers had locked in prices for 3/6/12 months. I like the way Social Bliss does their shipping notification. You don't get a notice when the label is generated but when the box is physically scanned in at the post office. They also don't use the awful SmartPost so I'm not watching my box take a trip to Wisconsin every month. 

I would rather PS under promised and over delivered but I'm not sure if they built a time buffer into the Resort Box and then ran over it or if they're cutting it extremely close every month and this month ended on the ass end of it. I also think the flippant and impersonal responses from CS is annoying people too.

 

[brainybeauty]

Quote: Originally Posted by Kerryliz /img/forum/go_quote.gif
In other news, my box decided to stop in Maryland, and then detour to West Virginia... cuz, you know... both those places are totally on the way to NYC. 

Ugh, my box is on the same tour and I am right outside of NYC. I've NEVER had a box take this long to ship to me, or make a stop in MD and WV. What gives, PopSugar? My box ETA is now Thursday -- 13 days to ship! Lol. At least I'm excited for the box contents.

 

[Shauna999]

I'm with you gals- my box shows initiated but hasent been picked up yet. Has anyone that received the delay email actually have a box that's moving in the fed ex system?

 

[had706]

Mine has not even initiated in the Fed Ex system yet.  At this point I just hope I get it by May!

 

[tazdvil]

Mine is still processing still also. Hope to get it before I leave for vacation! Kinda nervous now.

 

[sylarana]

I'm getting to the point where I am seriously annoyed as well. I'm not leaving for vacation until June, so I'm hoping it'll be here by then, but so far neither my regular box nor this one shows any sign of ever leaving the processing stage.
I feel like at least they should have kept all the boxes in their warehouse and not send out some on some random basis and leave most people to wait for whatever the problem is. Probably the salt taffy or something ridiculous like that.

What they should do at this point is to send out every single box today (and by that I mean hand it over to Fedex, not initiate and wait a few more days). And if something is still missing, put in some apology item and overnight the missing thing as soon as possible. It's just terrible customer service.

I'm excited for the box, but this takes quite a bit of the fun away from it. Had they said, it would ship by mid-April, I still would have bought it and been content, but they are just not trustworthy this way.

 

 

[TheNewMrsRivers]

Merrr. 

If we don't get something like an 'update' email (if not shipping...) I will be upset. Trying to keep calm because it is out of my control at this point.

 

[prettykitty00]

I was thinking the same thing!  Let me know what the cc company says.

 

[catipa]

Quote: Originally Posted by catipa /img/forum/go_quote.gif
  I got my box on Saturday and I love it so much!  I got the tan and navy clutch and I really like it a lot.  My only problem was my mist leaked during shipping.  Luckily the rest of my box was okay because they did such a good job on packaging.  I am still bummed that I can't use the mist, my container is completely empty.  I am going to email customer service, but I am not really angry at them, since I am sure it happened in shipping.  I just really wanted to try out that mist and hope they can do something for me.
Wow, customer service already got back to me and they are sending me out a replacement mist.  Hopefully this one makes it okay, I really want to try it out.

 

[LisaD123]

My email to Popsugar this morning- I don't expect an answer today...

 Apr 07 09:49:

Will my resort box be shipping today? As I was delayed by a week. Also if it ships today due to the delay will it be shipping by a different carrier besides FedEx Smartpost? As shipping by that method delays those that were delayed from last week. Not sure if that is fair as we all paid for our boxes in Feb. for the $100 and we were shorted on the original ship date to begin with. Is popsugar going to compensate these that had to wait an extra week for the failure to have all the products that were suppose to be in our Resort Box? I understand you have little control over the other companies and their inventory. I just fail to see how the day the Resort box was to ship there was just a simple email stating how sorry Popsugar was. However, Popsugar didn't explain why some received their boxes while others that have paid still have to wait, and wait? How is that good customer service? I am not asking for you to call out a vendor...but I am asking for something you can offer to those that are waiting and waiting. Is my box going to be mailed today? Can Popsugar mail it over night? Can Popsugar offer one month free for their regular box for the error and delay? Can Popsugar throw in something special to those that have waited and waited? Can Popsugar offer anything?

 

[ivorwenlindorie]

Quote: Originally Posted by LisaD123 /img/forum/go_quote.gif
  My email to Popsugar this morning- I don't expect an answer today...

 Apr 07 09:49:

Will my resort box be shipping today? As I was delayed by a week. Also if it ships today due to the delay will it be shipping by a different carrier besides FedEx Smartpost? As shipping by that method delays those that were delayed from last week. Not sure if that is fair as we all paid for our boxes in Feb. for the $100 and we were shorted on the original ship date to begin with. Is popsugar going to compensate these that had to wait an extra week for the failure to have all the products that were suppose to be in our Resort Box? I understand you have little control over the other companies and their inventory. I just fail to see how the day the Resort box was to ship there was just a simple email stating how sorry Popsugar was. However, Popsugar didn't explain why some received their boxes while others that have paid still have to wait, and wait? How is that good customer service? I am not asking for you to call out a vendor...but I am asking for something you can offer to those that are waiting and waiting. Is my box going to be mailed today? Can Popsugar mail it over night? Can Popsugar offer one month free for their regular box for the error and delay? Can Popsugar throw in something special to those that have waited and waited? Can Popsugar offer anything?

I think you worded this perfectly and I look forward to hearing how they respond. Hopefully it is not just a generic email. 

Quote: Originally Posted by TheNewMrsRivers /img/forum/go_quote.gif
  Merrr. 

If we don't get something like an 'update' email (if not shipping...) I will be upset. Trying to keep calm because it is out of my control at this point.
LOL! I think I'll be upset either way. 

Quote: Originally Posted by sylarana /img/forum/go_quote.gif
  I'm getting to the point where I am seriously annoyed as well. I'm not leaving for vacation until June, so I'm hoping it'll be here by then, but so far neither my regular box nor this one shows any sign of ever leaving the processing stage.
I feel like at least they should have kept all the boxes in their warehouse and not send out some on some random basis and leave most people to wait for whatever the problem is. Probably the salt taffy or something ridiculous like that.

What they should do at this point is to send out every single box today (and by that I mean hand it over to Fedex, not initiate and wait a few more days). And if something is still missing, put in some apology item and overnight the missing thing as soon as possible. It's just terrible customer service.

I'm excited for the box, but this takes quite a bit of the fun away from it. Had they said, it would ship by mid-April, I still would have bought it and been content, but they are just not trustworthy this way.

 
I have huge issues with companies over promising and under achieving. If our boxes don't ship today that would be twice on this box that PS did that. I would be seriously not okay with that. 

 

[celticjade]

Still waiting for my box to initiate. Not sure about the blue/gold eye pencil, but it reminds me of the Hunger Games District 4 Covergirl look that was all over magazines last year. And I'm really hoping for the all blue clutch. I'm not a clutch person, but I like it more the tan/blue.