Oh man thats a bummer but at least you got them to give you a free box. Hopefully April will be awesome! Sorry you had to deal with that though.After seeing all of the spoilers, I realized I had not received a shipping email for March. I wrote them to ask about status. They replied by saying that I had a GIFT subscription that did not renew, so I would not be receiving a March box (and it's sold out). What's funny? I wrote them at the end of February to ask about the status of my account because I had bought some gift boxes (remember those great boxes for $20??) and my account has so many orders on it, I wanted clarification. I kept their response saying "you are good to go for March."
I leaned on them hard, sent them copies of the emails I had saying I would receive the March box and that they screwed up. I said I'd accept nothing less than at least one free box. They agreed and as a "one time favor" they will give me a free box, but it won't be until April. I think I'm fine with that after seeing the March box. My skin is sensitive so the scrub was iffy for me; another diffuser? whatevs. That pouch? Don't need and it's not near the value they give it.
so what made me mad at first has turned out okay. I hope everyone enjoys the March box. Here's hoping April is great - but for free, I won't complain!