Go to fedex.com, and under "Track" click on "Track by Reference." You only have to fill out 3 fields - Reference (your PopSugar subscription number), Country, and Zip Code. Then click submit and you should see tracking if your box has shipped.How do you track by reference?
Mine says not found. /emoticons/[email protected] 2x" width="20" height="20" /> Does this mean it hasn't shipped?Go to fedex.com, and under "Track" click on "Track by Reference." You only have to fill out 3 fields - Reference (your PopSugar subscription number), Country, and Zip Code. Then click submit and you should see tracking if your box has shipped.
Yeah I think so, unfortunately. Mine kept saying that until it finally updated on Friday. Maybe they'll update yours tomorrow, though, since they don't generally ship out on weekends. Fingers are crossed for you!Mine says not found. /emoticons/[email protected] 2x" width="20" height="20" /> Does this mean it hasn't shipped?
Not necessarily check different shipping dates.Mine says not found. /emoticons/[email protected] 2x" width="20" height="20" /> Does this mean it hasn't shipped?
This actually happened to me when they shipped the September box and I got the update billing address email. Once I did, I wrote them back asking they confirm that'd I'd definitely get the September box. They said they didn't have any left to ship, at which point I wrote a really angry email mentioning that their business was kind of misleading and initially not what I signed up for (it was supposed to come with a bag every month; the value and policies kept changing without telling us; etc). To be honest, I felt like they should've made enough boxes for all their subscribers and it kind of felt like they took all the leftover ones for themselves before people could update their billing info; and I actually asked if that's what they did. They ended up profusely apologizing and "sent [me] a September box for [my] trouble."Originally Posted by martianeskimo /img/forum/go_quote.gif
So, there was an issue with my card being charged (same thing happened with julep but I was able to talk to them and get the order manually processed) and I got the update your billing info emails and did so but popsugar still cancelled my subscription and made me re-open another. Now I apparently have to wait for the March box even though I didn't do anything wrong and repeatedly tried contacting them. Has anyone else had an issue similar to this?
It seems that I'm stuck with no box for February despite doing everything right and I'm sure it'll be the best ever since the last I missed due to credit card mishaps was September's box
Last month they held it hostage at my USPS office. So I'm assuming the postal service. This month I'm leaving a note that says "please leave my package!" I hate when they do that with my subscription boxes.Originally Posted by skylola123 /img/forum/go_quote.gif
This will be my first month getting Popsugar & I am very excited.
Does the box get delivered through Fedex or does it get transferred to the Local USPS?
My shipping hasn't updated since Friday
LOL, I'm 43 and I figure I've had enough anticipation with Christmases and birthdays that I can afford to be impatient.Originally Posted by Lindalk /img/forum/go_quote.gif
I know, I use to try to avoid the spoilers, now I look for them!
I got a response to my email today and it was basically a form letter saying 'enjoy your march box'! I'm going to send them another email and try to cool down before I tell them where to stick it but, as of now, they're being terrible /emoticons/[email protected] 2x" width="20" height="20" />This actually happened to me when they shipped the September box and I got the update billing address email. Once I did, I wrote them back asking they confirm that'd I'd definitely get the September box. They said they didn't have any left to ship, at which point I wrote a really angry email mentioning that their business was kind of misleading and initially not what I signed up for (it was supposed to come with a bag every month; the value and policies kept changing without telling us; etc). To be honest, I felt like they should've made enough boxes for all their subscribers and it kind of felt like they took all the leftover ones for themselves before people could update their billing info; and I actually asked if that's what they did. They ended up profusely apologizing and "sent [me] a September box for [my] trouble." I would just email them again. It's absolutely ridiculous that they guarantee you a box when you update your billing info before a certain date and then take the leftovers for themselves before that date.
I hate that tooo! They held my Glossybox because it was too big/not enough room in my mailbox that they held it at the Post Office for a couple of days. Let us know if that works by leaving the note /emoticons/[email protected] 2x" width="20" height="20" />Originally Posted by becarr50 /img/forum/go_quote.gif
Last month they held it hostage at my USPS office. So I'm assuming the postal service. This month I'm leaving a note that says "please leave my package!" I hate when they do that with my subscription boxes
That's weird... they usually just leave the packages that won't fit into our box on our front porch. But just to be safe, since this is my first box, I will leave a note out on our porch and the mailbox. My box was shipped Thursday, but still says it's in Cali, so I know I won't be getting it by Valentines.Originally Posted by skylola123 /img/forum/go_quote.gif
I hate that tooo! They held my Glossybox because it was too big/not enough room in my mailbox that they held it at the Post Office for a couple of days. Let us know if that works by leaving the note /emoticons/[email protected] 2x" width="20" height="20" />
I live at an apartment complex so maybe that is why they don't leave packages outside.Originally Posted by tdero /img/forum/go_quote.gif
That's weird... they usually just leave the packages that won't fit into our box on our front porch. But just to be safe, since this is my first box, I will leave a note out on our porch and the mailbox. My box was shipped Thursday, but still says it's in Cali, so I know I won't be getting it by Valentines.
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