Memebox: Korean Beauty Box Service

[BlackMagwitch]

Pram?? ...It certainly is. Which is probably why it tickles me so much. <3

 

[Alex Z.]

@@Theblondeangel I want also to wait for spoilers but if they come out on Monday while I am at work and the box is nice, it may disappear in no time! I use up cleansers pretty fast but the box is $29 so it has to be something I am going to use, otherwise it's not worth the risk...

 

[Alidolly]

Pram?? ...It certainly is. Which is probably why it tickles me so much. <3

Its a typical Scottish saying that's said a lot in football commentary (my husband uses it a fair bit when he's talking about the team he supports lol!).

 

[starry101]

I could really use a new oil cleanser but last cleanse box didn't have one and I'm very overloaded on foaming cleansers right now. If the box was $23 I would probably would risk it, but at $29 I'll wait for spoilers.

 

[Lorna ljblog]

Its a typical Scottish saying that's said a lot in football commentary (my husband uses it a fair bit when he's talking about the team he supports lol!).

Down south we ssy your throwing your toys/dummy out the cot . It's a British saying for sure

 

[juless231]

I'm anxious to see the info card for the cleanser box. I realized today I just have one cleanser! Not sure what I'll do when that runs out! Want to see if getting that box would be better than just ordering some cleanser from a site..

 

[Tracy E. Robey]

Its all so 'reward the "gurus" so we get more business" behavior... Not let's actually reward our fan base.

I'm usually in the same camp regarding these incredibly subjective Instacontests (which is why I didn't participate in this one--I'd rather not get hate in the event that I won or have to wonder if somehow things were skewed in my favor), but Angela is actually a big Memebox fan--she's in the Addicts fb group! (and she's really nice--I had no idea she had tons of followers! ahaha). I hope that Memebox realizes that these Instacontests are a terrible idea--they stopped doing them them some time back and I think that was a good move; they tend to just piss a lot of people off.

 

[starry101]

I'm usually in the same camp regarding these incredibly subjective Instacontests (which is why I didn't participate in this one--I'd rather not get hate in the event that I won or have to wonder if somehow things were skewed in my favor), but Angela is actually a big Memebox fan--she's in the Addicts fb group! (and she's really nice--I had no idea she had tons of followers! ahaha). I hope that Memebox realizes that these Instacontests are a terrible idea--they stopped doing them them some time back and I think that was a good move; they tend to just piss a lot of people off.

I have a small pet peeve with her. When something new comes out, she spams her referral link across a bunch of different Memebox groups. For example, she always posts her affiliate link in the Memebox Canada group when she is not Canadian and isn't really an active member of the group (the only time she posts is to get her affiliate link there). If she really does have such a big following, I don't really see the need to try to steal thunder from those who actively participate in the group. I don't have a problem with others (who are not Canadian) who want to be a part of the group, but I don't like when people use it as a means to get more commissions. I personally would never join a bunch of groups that I shouldn't really belong to just to try to increase my personal gain. 

 

[biancardi]

@@starry101 the spamming of affiliate links in fb groups in general is my pet peeve.

 

[blinded]

I have a small pet peeve with her. When something new comes out, she spams her referral link across a bunch of different Memebox groups. For example, she always posts her affiliate link in the Memebox Canada group when she is not Canadian and isn't really an active member of the group (the only time she posts is to get her affiliate link there). If she really does have such a big following, I don't really see the need to try to steal thunder from those who actively participate in the group. I don't have a problem with others (who are not Canadian) who want to be a part of the group, but I don't like when people use it as a means to get more commissions. I personally would never join a bunch of groups that I shouldn't really belong to just to try to increase my personal gain. 

I noticed that the other day. I thought that group had a rule that you had to be Canadian to be part of it. It totally rubbed me the wrong way that someone who probably won't sell or ship to anyone in the group is coming there and posting their code and running. 

 

[Tracy E. Robey]

@@starry101 @@blinded Those sound like very legitimate concerns, and perhaps it would make sense to bring them to the group's admin. If I were screwing up in a group elsewhere I'd want to get a quick note from an admin rather than accidentally finding out about it via a discussion board I'm not on, you know? Hopefully things get better in the future--I can see why group members would be upset.

 

[Alidolly]

I've nothing personal against the lassie and I'm sure she's very nice but it was the very blatant 'let's pick a blogger that has a massive following to be the winner", irrespective of whether she actually participated from the beginning of the "7 days" or indeed posted all her images within that time frame than annoyed me. I knew someone with loads of followers would win (so someone like myself was NEVER had a fair chance) but I thought they'd pick someone that at least complied with the gist of the comp and wasn't chosen simply for their follower number.

And for that reason, I have lost all respect for the company. They are greedy and badly run. Trying to make excuses about them having problems communicating between San Fran and Korea is a joke. My friend works in medical sales and deals with clients all over the world. She will do a conference call at 2am to speak direct with someone in Japan for example. Surely they can do the same? South Korea isn't some backward little country with no infrastructure - they have phones, video conferencing facilities etc there too so their inability to run a company is down to incompetence rather than cultural or time differences!

I know I'm having a rant but for months they've treated customers like crap. Customer service is mediocre at best and downright shoddy at other times - you send the wrong item, you refund or send a replacement. You don't ignore request for an update then offer less memepoints than the person paid for the item and hope they will go away! You also don't send repeated wrong packages to a person without checking why it happening. Some people in South Korea also speak English I'm guessing so they should be able to find out what's happening or should employ people that can speak BOTH languages! Its not rocket science, its good business acumen. You listen to your customers, find out what they like / dislike and then try to deliver. Good customer service is always high on the priority list along with quality products and fast / efficient communication when things do go wrong to rectify the issue quickly to the customers satisfaction. Do that and you have loyal customers that will come back. Lie, disrespect, treat with contempt and they will go elsewhere...and that's what I'll be doing. I no longer respect or trust the company. They have no respect for me as a customer. I've bought over 40 boxes in the last 6 months but will not be buying any more in the near future. I'm out.

 

[MissJexie]

Just jumping in here to say that just because a blogger/vlogger/person with a lot of followers wins a contest, doesn't mean they were chosen BECAUSE they have a lot of followers.

Memebox has done many giveaways and promotions where their regular non-social-media-famous customers have won. Many of the people here on this thread have won things as well.

We can all be very quick to jump on the assumption train, but bloggers/vloggers/etc are just people. People who sometimes enter contests and win. 

*sneaks back off to the K-Beauty thread*

 

[Bunbunny]

Well said, Alidolly. I don't necessarily agree that whoever won did so because of their follower count (I haven't been keeping up with that situation) but I do agree that Memebox is too annoying for me to handle these days. I can't be bothered. The value keeps going down, the delivery times go up, and it sounds like e-mails are all but ignored. I've barely looked at my Memebox e-mails these days. I wonder if it will be different once I use up all this stuff, though...

 

[Alidolly]

As I said, its not the fact she's a blogger -its the fact she only joined the content on day 3 and posted her last image on day 8 but was still chosen as the "winner". She's also US based (helpful that for any further promotion opportunities like haul of fame or collab box). Call me cynical but I do not believe for one second this comp was legitimately run. Had it been in the UK, it would have been reported and investigated.

I'm sure memebox has given out products to "ordinary folk" in their review - but I bet a lot more went to people they knew had blogs / you tube channels as would be a little extra publicity.

I get it, its marketing but they've been underhand and sneaky with this one so don't trust them any more.

 

[Lorna ljblog]

Is it me or anyone else thinking the same. But neither new boxes have sold out and there are still loads left. Shouldn't that bring alarm bells to a company by now. Regardless of negative chatter plastered all over the web. I mean that's what does the most damage . And they did this last year released $29 boxes then peoe kicked up and they lowered them and came out with the special numbered boxes . It's like they are trying to up the price and expect the customer to buy knowing it will be only 5 products . Not going to happen. Unless they are bigger brands and fullsize . I don't think full size means 1 sheet mask either . But I have also spoke. To others and since October the European reader and market has seriously slowed down reading blogs.reviews, and buying and hit the stores and other boxes instead . For we have no bricks and mortar shops as such they could of grabbed a huge market it seems they think the whole of Europe means nothing to them.strange .will be watching with interest how other uk and European bloggers and you tubers go as so many have walked away

 

[Alidolly]

Thing is, more and more actual Korean brands are opening stores in the US to meet demand. People like to see the products and will buy instore if the prices are good so the US market may not be the wholly grail they think it is...ditto with China. Companies like Tony Moly will see their products heading to China and think, hey...we could sell direct from an online store or physical store. If their prices are competitive, people will buy there too. Europe - no stores, only way to get the products is online..seems a no brainer but obviously not to memebox!

Edited - can't spell for toffee!

 

[veritazy]

I'm sure winners of Memebox contests are almost always random. They don't even adhere to their own rules lol. I recall a contest saying "the prettiest photo will win" and went extra miles to put up a pretty one, only to be disappointed. But I wasn't bitter about the result at the end. meh. Was inspired to do more pretty pics on IG after. /emoticons/[email protected] 2x" width="20" height="20" />

 

[Jane George]

I'm sure winners of Memebox contests are almost always random. They don't even adhere to their own rules lol. I recall a contest saying "the prettiest photo will win" and went extra miles to put up a pretty one, only to be disappointed. But I wasn't bitter about the result at the end. meh. Was inspired to do more pretty pics on IG after. /emoticons/[email protected] 2x" width="20" height="20" />

After that they admitted it was most likes won on that comp. I gave up with their comps then. Nowadays I don't want to do their comps, I just want to be treated well as a customer

 

[theori3]

My guess is that this latest contest was another one where they decided the winner based on number of likes (and the person with the most followers is likely to be the one with the most likes). With how poorly everything is run by Memebox, I doubt that they even checked to make sure that people uploaded the images on the appropriate days--did they actually establish a timeframe for submissions that stated a specific time zone?