Memebox: Korean Beauty Box Service

[blinded]

As a non-US memebox fan it's never been an anti-US thing for me. I totally get that they are located in the US and obviously focussing on the US market makes sense. For me it's a little bit of jealousy at the deals available to the US and mostly just annoyance. I'm tired of getting emails that don't apply to me, whether its sales or affiliate related emails. And I truly wish they would sort out the website so the US only sales don't show up under the Global section. I don't hold any hard feelings against any Americans who have access to things I don't, and if there was something I truly wanted that I couldn't get any other way I would be willing to pay the shipping to me. I'm used to ridiculous shipping charges. I haven't been tempted yet, but depending on how the warehouse move goes I just might be taking someone up on the offer to ship here. 

 

[Fae]

Oh, Yay! The site is working again! It was down for quite some time! I missed reading all the skincare talk! Hehe! ^^

 

[blinded]

Whoa, I feel so behind lol.

I decided to skip the Christmas boxes. I couldn't justify it this close to the holidays after buying all of my gifts and then splurging on the Black Friday restocks. I am excited to see what they included though, since all of their newer releases with the digi-cards have been pretty swell.

I don't know why, but shipping from Korea seems to have sped up this month, instead of slowing down like I thought it was. I received my Tea Tree Cosmetics (snail mail) at the same time as my CPM2 box, and my tracking info said that CPM2 only shipped 3 days later via express. Woo hoo for the postal service stepping it up for the holiday. I would have had my Next Best Thing box delivered at the same time, but for some reason that one has been stuck in Canadian Customs for 4 days /emoticons/[email protected] 2x" width="20" height="20" />

My Next Best Thing box must be hanging out with yours. Elixirs is out of delivery right now, but NBT is still sitting at customs even though they shipped the same day. 

I'm jealous that people can track their bundles without having a tracking number from memebox. Guess I'd rather wait for the number than have to pay the fees that would go along with having it delivered by UPS. 

 

[marjojojoleintje]

@@MemeJunkie i was really active here when i had notifications sent to my email every time someone posted, but that got a bit out of hand when i started receiving 100+ emails a day just from MUT...i stopped all the notifications now, so i'm always outdated about the most recent topics, then i just sit and read...

 lol me too /emoticons/[email protected] 2x" width="20" height="20" />

 

[TheSilverNail]

I have a ups delivery scheduled from Memebox tomorrow I think it must be wish upon a mask & brighten and correct. Anyone else get that bundle?

Yes, I did!  I'm really looking forward to the boxes and hope they're good.  My skin def needs brightening and correcting -- but please no purple face correcting powder from the CPM2 box!  /emoticons/[email protected] 2x" width="20" height="20" />

 

[detroitjewel]

With all the negativity towards memebox customer service I just wanted to say that I ordered something from the us store that had a piece broken off... I emailed and within minutes Gwen responded and sent me a replacement! That was my first interaction and I was so pleasantly surprised!

 

[Jane George]

With all the negativity towards memebox customer service I just wanted to say that I ordered something from the us store that had a piece broken off... I emailed and within minutes Gwen responded and sent me a replacement! That was my first interaction and I was so pleasantly surprised!

To be honest I have been waiting for a reply over the yet set for a week and thoroughly fed up. You either get a good answer, no answer at all or something so half baked they may as well not answer. It's pot luck

 

[cfisher]

To be honest I have been waiting for a reply over the yet set for a week and thoroughly fed up. You either get a good answer, no answer at all or something so half baked they may as well not answer. It's pot luck

I have to agree. I have great experiences here and there. I have some horrible ones here and there. And then lots of meh experiences.

Whenever I think customer service is on track, they fall off the face of the earth. 

Hoping Arthur figures out this YET thing. It would be nice to get the white lip tint if they have it available. I just hope they don't offer me 2 points, haha. /emoticons/[email protected] 2x" width="20" height="20" />

 

[crazysweet]

Whoa, I feel so behind lol.

I decided to skip the Christmas boxes. I couldn't justify it this close to the holidays after buying all of my gifts and then splurging on the Black Friday restocks. I am excited to see what they included though, since all of their newer releases with the digi-cards have been pretty swell.

I don't know why, but shipping from Korea seems to have sped up this month, instead of slowing down like I thought it was. I received my Tea Tree Cosmetics (snail mail) at the same time as my CPM2 box, and my tracking info said that CPM2 only shipped 3 days later via express. Woo hoo for the postal service stepping it up for the holiday. I would have had my Next Best Thing box delivered at the same time, but for some reason that one has been stuck in Canadian Customs for 4 days /emoticons/[email protected] 2x" width="20" height="20" />

Mine too. It's been "sent for further processing" since the 4th. Wonder whats so peculiar about this box that is getting held up. 

 

[Theblondeangel]

Got a kind of rude reply from Lauren about the repeat problem.. Dno how to copy an email, but it werent a nice reply.. In my eyes.

 

[Jane George]

They are the selling the White ones individually tbh.... As for Lauren I have had rude replies in past... I prefer the affiliate cs

 

[cfisher]

@@Theblondeangel Now I'm curious...Lauren?! ...Did they say they're going to do anything about the missing tint, by any chance?

@@Jane George Yeah, I saw the white one in that $5 steals thing. Which is the only reason I think they actually have some to send out, haha. 

 

[Jane George]

I amjut glad lad I wasn't go giving it as a present

And in English...

I am just glad I wasn't giving it as a present

 

[mascara117827]

I have a ups delivery scheduled from Memebox tomorrow I think it must be wish upon a mask & brighten and correct. Anyone else get that bundle?

I did! It's my last bundle. I hope it is decent. I've decided I'll be happy as long as there are no CPM2 eyeshadows. 

 

[BlackMagwitch]

I just want to make something clear about this USA shop thing. I kind of take issue with being told we're jealous or have anti-American sentiments. Many of us have travelled the U.S. extensively, have relatives there, and in my case even lived there. So, I would like a break on being labelled all these negative things. No one said anything negative about you ladies. We are voicing our frustration with Memebox, like everyone here does 24/7. Please don't personalize this by being demeaning.

I honestly think you have to experience the amount of promotion we get for things we can't access. I am aware that many online deals are closed to certain countries. But those things don't float into my Inbox on the regular. I don't think it's fair to say "oh, I wouldn't mind" because you're not actually getting all this false promotion. Do you know that even searching the Global Shop tab we get results for "USA ONLY"? Imagine if you spent lots of time browsing and deciding on your order only to realize in faint grey text it says "China Only" Or getting a whole email about value sets you would totally order, only to read it's Not actually for you.

This is a Memebox issue. Let's not take jabs at each other because of this. We have the right to moan about Memebox's many shortcomings just like everyone else. It's a legit complaint. But we don't hold it against you ladies here... We all enjoy these conversations so let's not allow Memebox to turn us against one another.

 

[bluefintuna]

I wish my Tea Tree box came quickly. Mine is still just showing as "origin post preparing shipment" even though it's been in the US for at least ten days now. But no update scans!

 

[cfisher]

@@Jane George I thought the lip tint set was really adorable and would have gifted it, most likely. I'm happy to say that the Cherry Blossom color ended up being my favorite when I played around with them. But still really wanted the white one. ...I doubt I'll even get through the first tube of the Cherry Blossom, nevermind a second. ...I think it mostly just annoys me because I feel like they must have known about this considering that everyone is having the same issue. 

@@BlackMagwitch The comments made by both @@biancardi and myself (and others) were not directed at everyone that has commented on the USA Exclusives thing. I'm not sure what gave that impression, but that wasn't what was meant. We've both even stated that the email thing is silly. And we didn't in any way take jabs at anyone. I even specified most my comments were about things posted on Facebook, and @@biancardi said something similar. In regards to jealousy, the closest thing I can think of was a comment about product envy. I'm really not sure what gave you the impression you seemed to have gotten from what we said, but I don't think any of that was implied by anything either of us said.

I agree with everything that @@blinded and @@Jane George have ever said on this matter (and others, I'm sure, but I can't think of specifics right now).

 

[Theblondeangel]

Im actually pretty mad at the us only stuff. I get all your reasons, but still. That's just me. It's unfair beeing treated this way. As the benefits for global customers are almost non-exsistent..

 

[Jane George]

I think if there had been the split from the start it wouldn't be so jarring but tbh with the way I buy it is cheaper to buy elsewhere.

As for the anti American thing... There's only one American I am anti and that is my uncle.

 

[biancardi]

If a store is set up that way - where there are going to be things I cannot purchase - and I know it, I don't take that personally.  People are taking how Memebox does things personally, taking it out on the USA shop issues and therefore, certain comments about the USA are coming off as demeaning - to me at least

Believe it or not, a lot of USA customers are on the global side here - I have emailed this particular problem many times to Memebox CS and even blogged about it.  It does get ugly.  I don't understand why the global shop doesn't carry the same items and deals as the USA shop.  they should.