So I got my 10 Minute Box but the perfume oil was leaking and smelled horrible to me, was giving me a headache- when I handled it it got all over my fingers and I finally just threw it out because it was stinking up my apartment and making me feel ill. I emailed Memebox about it, asking for a partial refund, and they asked me to take a picture, I explained I had already thrown it away so I couldn't take a picture (and it wasn't even visible that it was leaking) so they replied:
"hi /emoticons/[email protected] 2x" width="20" height="20" />
Thank you for reply.
We need to picture for figure it out, but could not take a picture for your damaged item.
We can give 4 damaged points in your account, If you okay.
Please let us know.
Also please note, if you get the damaged items from us, you need to take pictures for complaining us.
Thank you"
So yeah...I'm not ordering from them again and this box was basically a total loss for me.