Little Lace Box

[MissKris17]

I agree. Not every item is exactly my taste (personally have no use for the teapot) but all the items are so nice, they can always be used for a gift. These ladies have great style and I'm so glad I signed up for the annual subscription!

 

[MoiSurtout]

From my personal experience LLP customer service is incredible.  Top notch cannot say enough good things about them.  Very impressed.  Happy to hear you have a new a item on the way I was actually surprised my tea-pot made it in one piece (they are brave sending that in the mail lol).  How did you enjoy the rest of the box?

I'm enjoying the rest of it. It was my first time trying honeycomb. I don't know much about honey, but I think this is the best honey I've ever tried. They just list it as a bonus item on the card, but it's $7 on the website. 

I did use the teaset even without the saucer, and it's so cute. I love the sudsy bubble cream, as I'd never tried anything like that before. The book is amusing. The perfume isn't for me and I wish I'd gotten silver hairpins instead of gold ones, but overall it's a great box. I really don't see how they manage to send so many nice things with priority shipping for such a low price.

The spoon was my favourite thing, and I found this video about it on the Beekman 1802 site:

 

[Teach22]

I'm enjoying the rest of it. It was my first time trying honeycomb. I don't know much about honey, but I think this is the best honey I've ever tried. They just list it as a bonus item on the card, but it's $7 on the website. 

I did use the teaset even without the saucer, and it's so cute. I love the sudsy bubble cream, as I'd never tried anything like that before. The book is amusing. The perfume isn't for me and I wish I'd gotten silver hairpins instead of gold ones, but overall it's a great box. I really don't see how they manage to send so many nice things with priority shipping for such a low price.

The spoon was my favourite thing, and I found this video about it on the Beekman 1802 site:

Oh fun!  Thanks for including the video.  Enjoy your tea /emoticons/[email protected] 2x" width="20" height="20" />

 

[MissKris17]

I love the spoon too!!! lol

How did they even think of that? How did they find it? I'm so impressed by this subscription!!

 

[aweheck]

Wow, that's very cool! Sorry to have missed that box, can't wait til February's box!

 

[Miccarty2]

I loved this box too! I am so pleased they sent the tea set. I did think briefly that maybe they would send a tea cup and then thought - no way can they do that with the chance of breakage so I squealed when I saw it. It's such a fun gift idea too - I'm thinking of buying a couple more for gifts.

With all the fuss and bOther over the website I was so glad I just bought an annual. Hopefully I can get enough review points this year to take a chunk off of next years sub! /emoticons/[email protected] 2x" width="20" height="20" />

 

[phanne]

Stupid question... What exactly do we review? The box itself or the items in it? This is confusing me.

How does one leave a product review?
Excellent question!  A customer must first be logged into their account prior to leaving a review or they won't get LLB Reward Point credit for the review.  Once logged in, just find the product in our store.  Click on it and scroll down to "review" and start typing.  It's that easy.

Also, I was a little perturbed by this...

Can I get LLB points for reviewing items that I didn't purchase from you?
If this is an idiot test, then clearly this question wins.  Why would we give points for reviewing items you didn't purchase from us?  We actually see this as cyber shoplifting, and we will cancel your subscription if you do this.  We don't cheat people, and we don't want a relationship with people who are trying to cheat us.

If we don't get points why not just leave it at that. If they have an item in their shop and I bought/saw/experienced it elsewhere and had an opinion and wanted to share them, I would have my subscription canceled? I don't get anything for leaving amazon or ebay reviews but I still leave them.

So, I'm a bit confused because there is no real January box in the shop for me to review and I didn't buy the actual items in the box, just the box itself, and I don't think I want my subscription cancelled. I kind of regret not reading that before I signed up for a year last month.

 

[phanne]

PS. I really do like everything in the box and the curation.

 

[aniadania]

Phanne you review every item you have in your box (7 items in total) you will earn 150 point ($3) for each review so $21 for January box! All the items are in the shop right now. I just finished my reviews 5min ago!

 

[MissKris17]

Stupid question... What exactly do we review? The box itself or the items in it? This is confusing me.

.

Quote   Can I get LLB points for reviewing items that I didn't purchase from you? If this is an idiot test, then clearly this question wins.  Why would we give points for reviewing items you didn't purchase from us?  We actually see this as cyber shoplifting, and we will cancel your subscription if you do this.  We don't cheat people, and we don't want a relationship with people who are trying to cheat us.

Wait... What?? 

Did they actually say this??!!

They have their reviews set up differently than any other sub I've used. Usually subs limit your ability to leave a review for only the items you received. As I was leaving my reviews last night, I noticed that it did look like you could leave a review for anything (I didn't... go ahead and check llb) but I noticed it looks like you could. So I think you asked a valid question.

 

[MoiSurtout]

The 'idiot test' answer is inappropriate. I've noticed that some of their public communication is totally professional, but some of it makes me feel a little embarrassed for them. (I'm thinking of their responses on MSA over the age thing.) I'm sure as their business grows, they'll come up with more mature ways of responding to the public. (After all, a Lady does not refer to her customers as idiots, right?)

 

[MissKris17]

Because we give you a credit for each review, we ask that you only leave reviews for items you have received in a Little Lace Box subscription or purchased directly from our store.

That wasn't hard to come up with....

 

[MissKris17]

The 'idiot test' answer is inappropriate. I've noticed that some of their public communication is totally professional, but some of it makes me feel a little embarrassed for them. (I'm thinking of their responses on MSA over the age thing.) I'm sure as their business grows, they'll come up with more mature ways of responding to the public. (After all, a Lady does not refer to her customers as idiots, right?)

lol... you're right! Not a very lady like response.

I agree, their other communications have been very professional.

 

[JolieFleurs]

Well, they need to read their own darn book. That was extremely rude. 

They get double dinged in my book, because as Southern women, they should certainly have been able to come up with a reply that got the snark across without being rude, bless their hearts. 

Not that snark was called for there at all, but we are taught practically from the cradle how to handle that sort of thing. 

Edited my potty mouth!

 

[Kookymama]

I saw that answer in the FAQ and thought - Ouch! A little harsh.  Its fine to not allow reviews for items purchased elsewhere.  No need to justify.

The multiple coupon code answer was a bit sarcastic as well.

I think their responses to these questions and age-gate show frustration with what people have asked or complained about.  They just have to stay the course, be confident with their decisions and answer professionally.   

With age-gate, The funny thing is, a fruit spoon doesn't say 25 year old to me.  They put it out there and so, its now going to come to mind.  But, I digress.  Carry on LLB.

 

[JolieFleurs]

Oh you are so right about that spoon...... it could lean MeMaw.

Or possibly New Bride setting up housekeeping, but it was my favorite item, and I am well in to MeMaw territory. 

 

[sj52000]

Out of curiosity - what is age gate? I just subscribed to this box, and I didn't know there was an age issue related to it? Thanks! 

 

[Martha.Jimenez]

Wow, sharpen your knives ladies.  I did see this about a month ago and I sent them a note and asked why it was on there (prior to this, they had a much "nicer" version).  I sent a note as opposed to bad mouthing them on blogs prior to hearing all sides.  They sent me a whole list of examples of people who have been consistently abusing their 3x point promotion.  They said that is why they ended the promotion this month, because giving people $3.00 per review just brought in people who knowingly abused the system.  I don't know if I still have the email from them, but you wouldn't believe what some "ladies" were doing to them.  Not to mention when they told them that they couldn't get the points, these "ladies" threatened to go on all the blogs and let everyone know how unfair LLB is for not giving them the points.  I get the feeling that they are just tired of being taken advantage of by bullies who think they should get their way or they will go out and blog about how bad LLB is.  

 

[Martha.Jimenez]

BTW, I have an annual sub, and I skipped this month, because I don't watch Downton Abby, and I regret that I did.

 

[JolieFleurs]

I can readily believe that people abuse the system! But a person who asked  first would not likely be a person who was abusing it.

Well, I suppose they might ask before so they didn't waste their time cheating. 

I don't blame them at all for cancelling it, I just think they should have left their answer at No, or followed the example above.

I darn near wrote a warning review on a candelabra they have which I bought elsewhere; glad now that I didn't!