Le Metier De Beaute Beauty Vault VIP - Spoilers

[Lulubelle107]

I use a cleansing oil to remove my makeup, which does a good job of removing everything.  So, I doubt this will get much use, as I've already got a full bottle of Lancome's bi-phase makeup remover that sits untouched.

I did like the clean slate/New Year theme, although I was thinking it would be a facial cleanser before I opened the box.  Can't win 'em all, I guess

.

 

[Lulubelle107]

Quote: Originally Posted by softly /img/forum/go_quote.gif
 
I've been a heavy lurker of this thread since the third month, and I only felt compelled to join and comment now because this is so, so disappointing to see from LMdB. I'm already a big fan of the brand, so even if I don't live in the States, this sub box seemed like a good deal. I have a forwarder send me the package every month and pay about $20 shipping and handling each time...

I don't mind lesser-value items but seeing a mostly identical, generic makeup remover branded with their logo as the sole product in a monthly box makes me really sad.
Maybe next month will make up for it.  I'd be disappointed too if I was paying an extra $20 for shipping.

 

[LisaLeah]

Quote: Originally Posted by softly /img/forum/go_quote.gif
 
I've been a heavy lurker of this thread since the third month, and I only felt compelled to join and comment now because this is so, so disappointing to see from LMdB. I'm already a big fan of the brand, so even if I don't live in the States, this sub box seemed like a good deal. I have a forwarder send me the package every month and pay about $20 shipping and handling each time...

I don't mind lesser-value items but seeing a mostly identical, generic makeup remover branded with their logo as the sole product in a monthly box makes me really sad.
I would be disappointed too...especially if I paid to have my box shipped internationally.

I wonder  if LMdB recently bought the rights to this make up remover and older stock from the PL company is being sold on Amazon?

It doesn't seem to be sold anywhere else online.

I would also assume that whatever kind of licensing or acquisition deal LMdB made with them, they probably aren't allowed to be selling the "generic" anymore.

Oh well, at least the reviews are all 5 star. /emoticons/[email protected] 2x" width="20" height="20" />

If it really bothers you, then you should email LMdB and find out what is going on. Who knows, they may appreciate you reaching out to them (especially if the PL company is not supposed to be selling the "generic" any longer.)

Edit: I just popped them an email. Will post when I get a reply.

 

[zadidoll]

Sign ups for the April - June "season" is open. Price $225 which breaks down to $75 per month.

 

[LisaLeah]

Quote: Originally Posted by zadidoll /img/forum/go_quote.gif
  Sign ups for the April - June "season" is open. Price $225 which breaks down to $75 per month.
Yes..that is for their kaleidoscope program. They opened it a few weeks ago.

 

[mermuse]

I just got back from being out of town, and I liked that I had a box to look forward to waiting when I got back. It's something I can use, but it feels underwhelming in comparison to other months. The only thing that feels odd to me though is the packaging feels kind of cheap compared to their other products and it does seem eerily similar to that amazon link. Oh well. At least it's something I can totally use. /emoticons/[email protected] 2x" width="20" height="20" />

 

[softly]

Quote: Originally Posted by LisaLeah /img/forum/go_quote.gif
  I would be disappointed too...especially if I paid to have my box shipped internationally.

I wonder  if LMdB recently bought the rights to this make up remover and older stock from the PL company is being sold on Amazon?

It doesn't seem to be sold anywhere else online.

I would also assume that whatever kind of licensing or acquisition deal LMdB made with them, they probably aren't allowed to be selling the "generic" anymore.

Oh well, at least the reviews are all 5 star. /emoticons/[email protected] 2x" width="20" height="20" />

If it really bothers you, then you should email LMdB and find out what is going on. Who knows, they may appreciate you reaching out to them (especially if the PL company is not supposed to be selling the "generic" any longer.)

Edit: I just popped them an email. Will post when I get a reply.

Wow, thanks! I hope they reply.

Someone actually posted the Amazon link to their Facebook and I've been monitoring it (heh) and about a day later, the post of the disgruntled consumer vanished. I wish I had taken a screencap!

 

[fifilamew]

Quote: Originally Posted by softly /img/forum/go_quote.gif
 
Wow, thanks! I hope they reply.

Someone actually posted the Amazon link to their Facebook and I've been monitoring it (heh) and about a day later, the post of the disgruntled consumer vanished. I wish I had taken a screencap!

It was me that posted! I posted sometime over the weekend and when I went to check for a reply I noticed that they already deleted it. I commented again so we'll see how fast they delete my second post... I imagine it won't take very long but this really makes me raise my brow at LMdB's business practices. I've been a long time and loyal buyer and repackaging and then blowing off a legitimate question makes me very frustrated and I'm seriously reconsidering buying anything from them ever again.

 

[LisaLeah]

They replied and gave (in my opinion) a very honest and transparent response.

This is what they wrote....

We developed our make up remover almost a decade ago, in conjunction with a manufacturing partner.  We shared the costs and in return gave them the right to sell it direct, should they want to earn back those costs.  We are assuming that the listing on Amazon is them doing what is within their rights.

Meantime, this make up remover has been only used in The John Barrett Salon at Bergdorf Goodman and as a back bar item at our make up counters - never sold.  We get thousands of requests a year to sell it, and do not.

It's an expensive product to manufacture and features a lot of process technology to produce.

We sent it out in the January box as a test to see if our fans liked it.  We do not see the VIP program as an individual product per month, but as a collection you amass over 12 months.  So the items all work together.

We hope you use the make up remover and value it as part of the larger program.  We would love your feedback on its performance.

XO
LMdB

 

[zadidoll]

I've created a new thread to discuss the new Spring Season.

https://www.makeuptalk.com/t/140147/le-m-tier-de-beaut-monthly-kaleidoscope-program-spring-season/0_100

 

[Shauna999]

I like the idea that they view the VIP program as a collection. I know we can all agree that their products are awesome!! My favorite product received to date is the lipstick from box 1- I'm constantly getting compliments on it!!!

 

[zadidoll]

Quote: Originally Posted by LisaLeah /img/forum/go_quote.gif
  Quote: Originally Posted by zadidoll /img/forum/go_quote.gif
  Sign ups for the April - June "season" is open. Price $225 which breaks down to $75 per month.
Yes..that is for their kaleidoscope program. They opened it a few weeks ago.


Ahh. So there are two different programs then?

 

[sparklegirl]

I know some people are upset by this month, but I'm content. I've never owned a good makeup remover, so I'm happy to try this out. As far as the value goes, we have already gotten our initial investment back and it's only half way over! I still love this box and really hope they do it again next year because I would definitely sign up!

 

[sparklegirl]

Quote: Originally Posted by LisaLeah /img/forum/go_quote.gif
  And try your December kaleidoscope ASAP. I have been using mine everyday since I got it.

I think it's the most perfect blush melange ever!

Especially if you have light to medium toned skin.
 I also haven't really tried my december kaleidoscope yet! I swatched it and was happy with the colors but then I got busy moving and kinda forgot about it! I packed it in a box that should be delivered today or tomorrow, so I will take it out once it gets here and start using it!

 

[Lulubelle107]

Quote: Originally Posted by Shauna999 /img/forum/go_quote.gif

I like the idea that they view the VIP program as a collection. I know we can all agree that their products are awesome!! My favorite product received to date is the lipstick from box 1- I'm constantly getting compliments on it!!!
That lipstick is really great.  It's my go to red matte lipstick now.

 

[Lulubelle107]

Quote: Originally Posted by LisaLeah /img/forum/go_quote.gif
  They replied and gave (in my opinion) a very honest and transparent response.

This is what they wrote....

We developed our make up remover almost a decade ago, in conjunction with a manufacturing partner.  We shared the costs and in return gave them the right to sell it direct, should they want to earn back those costs.  We are assuming that the listing on Amazon is them doing what is within their rights.

Meantime, this make up remover has been only used in The John Barrett Salon at Bergdorf Goodman and as a back bar item at our make up counters - never sold.  We get thousands of requests a year to sell it, and do not.

It's an expensive product to manufacture and features a lot of process technology to produce.

We sent it out in the January box as a test to see if our fans liked it.  We do not see the VIP program as an individual product per month, but as a collection you amass over 12 months.  So the items all work together.

We hope you use the make up remover and value it as part of the larger program.  We would love your feedback on its performance.

XO
LMdB
I like that response.  Seems pretty straight forward to me.

 

[LisaLeah]

Quote: Originally Posted by zadidoll /img/forum/go_quote.gif
 
Ahh. So there are two different programs then?
yes. The kaleidoscope program is just a quarterly program to get limited edition kaleidoscopes.

The VIP subscription program is a yearly program and you can receive any kind of LMdB products. The yearly program operates like a traditional sub box with luxury products.

 

[princess2010]

That response was very helpful. I also love that they view it as a collection over 12 months. I could not be more pleased with the VIP boxes. I think we made our money back on month 3, and I've only not liked the cream eyeshadows. Everything else has been fabulous.

 

[JC327]

Quote: Originally Posted by fifilamew /img/forum/go_quote.gif
  Quote: Originally Posted by softly /img/forum/go_quote.gif
 
Wow, thanks! I hope they reply.

Someone actually posted the Amazon link to their Facebook and I've been monitoring it (heh) and about a day later, the post of the disgruntled consumer vanished. I wish I had taken a screencap!

It was me that posted! I posted sometime over the weekend and when I went to check for a reply I noticed that they already deleted it. I commented again so we'll see how fast they delete my second post... I imagine it won't take very long but this really makes me raise my brow at LMdB's business practices. I've been a long time and loyal buyer and repackaging and then blowing off a legitimate question makes me very frustrated and I'm seriously reconsidering buying anything from them ever again.

Welcome!

 

[JC327]

Quote: Originally Posted by LisaLeah /img/forum/go_quote.gif
  They replied and gave (in my opinion) a very honest and transparent response.

This is what they wrote....

We developed our make up remover almost a decade ago, in conjunction with a manufacturing partner.  We shared the costs and in return gave them the right to sell it direct, should they want to earn back those costs.  We are assuming that the listing on Amazon is them doing what is within their rights.

Meantime, this make up remover has been only used in The John Barrett Salon at Bergdorf Goodman and as a back bar item at our make up counters - never sold.  We get thousands of requests a year to sell it, and do not.

It's an expensive product to manufacture and features a lot of process technology to produce.

We sent it out in the January box as a test to see if our fans liked it.  We do not see the VIP program as an individual product per month, but as a collection you amass over 12 months.  So the items all work together.

We hope you use the make up remover and value it as part of the larger program.  We would love your feedback on its performance.

XO
LMdB
I am satisfied with the response you got.