- Joined
- May 13, 2013
- Messages
- 606
- Reaction score
- 5
That stinks. I keep saying I'm done with julep, then the maven window opens & I'm in love again. Sounds like an abusive relationship. /emoticons/[email protected] 2x" width="20" height="20" />I wrote Customer Service to complain about DHL. The box I ordered last Saturday has been sitting in Memphis since Thursday morning at a DHL facillity, with no expected delivery date. It should have gotten to my house by Friday at the earliest and Saturday at the latest. Plus, Julep's FB comments are littered with complaints about orders not received yet. I asked that they consider switching back to USPS and just asking us to pay more for shipping if we want it faster.
I'm pretty sure they changed the brush with the new packaging last month! I really like the new brush, too. As for the polish remover wipes, I liked them, too, but WAY too expensive. I actually do spend a little more and get Zoya remove plus, but julep's is ridiculous.When did Julep change their brushes? I have never had a Julep polish just go on so effortlessly. I also decided to try the polish remover wipe, I loved it. I'm so used to pure acetone so it was a pleasant change. I went to Julep's site to see how much they were. As nice as they are it is not worth $8 in my opinion. I can get a bottle of remover for $2-$3 and last me about a month or so. Those wipes would last me about a week if even that. I wish they were cheaper so I could just buy a lifetime supply and be done with it. /emoticons/[email protected] 2x" width="20" height="20" />
Just got a survey from Julep about their Maven program. I'm guessing you guys will want to voice your opinions to them. /emoticons/[email protected] 2x" width="20" height="20" />
I didn't finish the survey either, although I should go finish it & say, "Perhaps you should focus on KEEPING your Mavens instead of getting new ones."I got it and was excited to voice my opinion but it was all about the referral program so I didn't even finish it.