Julep September 2013 (Spoilers)

[rainpetal]

Originally Posted by jessicalriley /img/forum/go_quote.gif
I'm on the change train, too. I was going to skip bc I had my undies in a wad ab the shipping, but after I finished getting all of my juleps on swatch sticks I realized how much I really love them. I went with Bombshell because I REALLY want that red to be the perfect Roll Tide crimson. Even if it's not, it looks pretty. Also, I love the two Julep holos I have, so I need Reese. Also added Padma (I'm hoping that it has that slight shimmer!) & Candace (I love browns!).

Actually school colors are the EXACT reason I'm getting Karmen.  I went to USC and our colors are Crimson and Gold.  How can I not get it when even the description of the color so perfectly matches?  Can't wait to wear it on game day.  Fight On Trojans!

 

[CaptainSassy]

I'm really trying not to let something fun like sub boxes get me down but DHL sucks the joy right out of me. Still no ipsy bag..boo. They are sending some hodge podge replacement. But now my julep order from the the 15th is still in route. I live in Georgia and looked back at previous shipments from julep and they are at my door 2-3 days later. Most we're here in 2 days. That's pretty great service. DHL = sunshine sucker

 

[jessicalriley]

I'm really trying not to let something fun like sub boxes get me down but DHL sucks the joy right out of me. Still no ipsy bag..boo. They are sending some hodge podge replacement. But now my julep order from the the 15th is still in route. I live in Georgia and looked back at previous shipments from julep and they are at my door 2-3 days later. Most we're here in 2 days. That's pretty great service. DHL = sunshine sucker

I feel your pain! Still waiting on my order. USPS shows no movement, & I tried to look it up on DHL's tracker & it wasn't found. Yes, it is a total sunshine sucker.

 

[angismith]

Originally Posted by jessicalriley /img/forum/go_quote.gif

I feel your pain! Still waiting on my order. USPS shows no movement, & I tried to look it up on DHL's tracker & it wasn't found. Yes, it is a total sunshine sucker.

I guess I was spoiled. The first is a busy day around here - including Walmart shopping, grocery shopping, bill paying, haircuts, etc. Even though I have not been a Maven long, I was really getting hooked on having my Julep box waiting for me when I went to bed on the night of the 1st. Sad to think that is no longer going to be the case. I hate changes anyway, but knowing how lousy DHL's service has been in our area over the past few years is just sickening.

 

[angismith]

Originally Posted by rainpetal /img/forum/go_quote.gif


Actually school colors are the EXACT reason I'm getting Karmen.  I went to USC and our colors are Crimson and Gold.  How can I not get it when even the description of the color so perfectly matches?  Can't wait to wear it on game day.  Fight On Trojans!

I am actually dancing 'cause what I needed to complete my team's colors got here today from another subscription box! I'll get to do my nails for team support this season!!!

 

[Alicia Loves]

I'm sorry you're both having DHL issues. It's the worst shipping source ever. It causes so much unnecessary worry. Perhaps all the complaints and slow shipments will cause Julep to switch back. They're taking quite a bit of heat for it on facebook. Their responses seem to suggest that they're not aware of the slow shipping speed of DHL. I'm super happy about my decision to upgrade though. The more I look at the colors the more I love them. I'm hoping the dark creams look like they do in the bottles. I'll just have to wait and see how long it takes to get here.

 

[LinaMingo]

Waiting over a week for sale purchase and almost a week for Kai. /emoticons/[email protected] 2x" width="20" height="20" />

 

[AshY]

Waiting over a week for sale purchase and almost a week for Kai. /emoticons/[email protected] 2x" width="20" height="20" />

Julep should really improve its image and customer service standards. There is a lot or concern with the DHL fiasco. I'd be curious to find out the reason for the shipping change. Was it money or logistics? As bad as USPS is hurting these days I am sure the postal service would bend over backward to keep Julep as a customer. Especially considering the guarantee of a large quantity of monthly shipments. I also don't think Julep has lost that many mavens. But its hard to tell with non- public firms. It seems that Julep did not make their customers satisfaction a priority in making this decision. Julep employees should check out these recent posts.

 

[greatbleuheron]

Quote:Originally Posted by allistra44 /img/forum/go_quote.gif

Changed my mind & decided to skip. I'm not interested in the beauty products & it's actually cheaper for me to just buy the few polishes I want later with my Beauty Bio code. 

Hold it--can I reuse my Beauty Bio code? I thought it was a one-off! Please advise!

 

[tacehtpuekam]

Originally Posted by greatbleuheron /img/forum/go_quote.gif


Hold it--can I reuse my Beauty Bio code? I thought it was a one-off! Please advise!

I think it's one time! I just haven't used mine yet, amazingly. Holding out for a big order 

 

[r4chel77]

try putting your tracking number as in this article: http://www.xoxoemmy.com/en/julep-free-shipping-orders-dhl/

it should update and show that it's not in WA still!

 

[CaliMel]

I really want the cleansing oil, but I ended up skipping.

I'm so close to paying off my cc debt for once and all, and I have to save up for my wedding in April.

I have plenty of face wash, so really there's no need for me to buy this.

 

[wels5711]

Originally Posted by CaliMel /img/forum/go_quote.gif

I really want the cleansing oil, but I ended up skipping.

I'm so close to paying off my cc debt for once and all, and I have to save up for my wedding in April.

I have plenty of face wash, so really there's no need for me to buy this.

Congrats on the wedding and paying off your debt 

 

[JC327]

Originally Posted by CaliMel /img/forum/go_quote.gif

I really want the cleansing oil, but I ended up skipping.

I'm so close to paying off my cc debt for once and all, and I have to save up for my wedding in April.

I have plenty of face wash, so really there's no need for me to buy this.

Congrats on the wedding & paying off the card.

 

[JC327]

After much going back and forth I ended up skipping. I decided I can always pick up whatever colors I like after I see real swatches.

 

[jessicalriley]

try putting your tracking number as in this article: http://www.xoxoemmy.com/en/julep-free-shipping-orders-dhl/ it should update and show that it's not in WA still!

Thanks, Rachel! It is so annoying that Julep didn't provide that link in the shipping confirmation email. They probably could have avoided a lot of the complaining. Anyway, my order from last week's sale has been turned over to USPS in GA. I predict it will be here today or Monday since it is finally in USPS hands.

 

[LinaMingo]

My order finally has arrived in Philly! Says out for delivery.

 

[LinaMingo]

It's here!!! They really got on my good side with the packaging. They grouped similar colors together which made me feel like the packing was personal. Idk maybe it's just me.

Sorry the last one isn't too bright. From left to right they are: Brandt, Brit, Kim, Olivia, Hilary, Vera, coco, Caroline, and Lucy. All my fall dark colors.

 

[jessicalriley]

It's here!!! They really got on my good side with the packaging. They grouped similar colors together which made me feel like the packing was personal. Idk maybe it's just me.

Sorry the last one isn't too bright. From left to right they are: Brandt, Brit, Kim, Olivia, Hilary, Vera, coco, Caroline, and Lucy. All my fall dark colors.

I like it! Can't wait to get mine.

 

[angismith]

Originally Posted by CaptainSassy /img/forum/go_quote.gif
I'm really trying not to let something fun like sub boxes get me down but DHL sucks the joy right out of me. Still no ipsy bag..boo. They are sending some hodge podge replacement.

But now my julep order from the the 15th is still in route. I live in Georgia and looked back at previous shipments from julep and they are at my door 2-3 days later. Most we're here in 2 days. That's pretty great service.

DHL = sunshine sucker

I think all of us should contact Julep's Customer Service when our boxes aren't here on the day they usually are. Complain and protest. Ask politely for USPS back. Ask what it will take to switch back. Anything we can think of ... but in a polite way. After all, shipping is free so it is their choice. I don't want to give Julep up, but if they want to play with the big boys in cosmetics, they need to provide fantastic shipping like the other companies.