Originally Posted by normajean2008 /img/forum/go_quote.gif
Is what you say a response to what you highlighted of my posting? Because I think your response is not really about that portion of my post. I don't mean that snarky, I just don't understand the connection (if there was one?).
I never said people should or would always be happy with the selections for the month. That is hardly possible. There is a HUGE difference in the people I mentioned complaining they hate everything for 5-6+ months or longer, in a row, and people occasionally being unhappy or annoyed by the selections.
However, you not thinking you should pay sub price to get 1 product you like and having to pay more for add ons to get all you want in your box.. I mean, that's your opinion, and we all got them, but that isn't how Julep works. That isn't how any sub company works. There is always going to be a good chance you'll be paying for something you don't want in the box, and wanting something more you aren't scheduled to get. At least with Julep they offer the option of adding those extras at a good discount. It is how they stop box envy, something most other subs have when their are variations on boxes. I hate how they are making "good" colors they know will be very popular into add ons only lately. They should be mixing them around the boxes like they used to do.
If somebody is never happy with the box choices, or spends most of the year unhappy with them, then that isn't Julep's fault. That just means the sub company is not really for them. Just like Square Hue and Color Me Monthly aren't for me. They cannot cater to everybody's individual choice selections, on every box, every month. They would never get all the boxes packed correctly, never get them shipped on time, and they'd cost a lot more than 20/month, because it'd take WAY more man hours to individually do all that for mavens.
I could see them maybe offering a poll of sorts each month, or every few months, to see what mavens in general would want paired together (like when they did maven's choice a few times). But the same people always complaining now, will also do the same if they did this.. They couldn't participate, they were out of town, the website wasn't loading right, that isn't what they picked, they still don't like anything they're getting to vote on.. Those are the kind of people I say "what would make them happy?"...the damned if you do, damned if you don't type people.