Originally Posted by winkiepup /img/forum/go_quote.gif
Is Glossybox worth it? I'm a subscriber to Birchbox and am generally satisfied (though I've had one blah box out of the five I've gotten so far).
How is the customer service? Variety of samples? Brands?
It really depends on what you want out of a sample service, in my opinion. I have subscribed to Birchbox since March this year. Some months are better than others, but I'm always pretty much happy with whatever I get. I have found Glossybox to be an outstanding sub. I've subbed to Sample Society, Eco-Emi and MyGlam/Ipsy, but I've canceled all of them since. They all did a great job, no problems, great stuff... I just wasn't excited anymore. You can only sample so much before samples start to take over your bathroom!
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Even after cutting back on subs, however, I find it hard to imagine canceling Glossybox. I'm always excited to open my Glossbox. It just feels more luxurious than other sub boxes, and the products are always interesting -- even when we all seemed to get weird dark brown lipstick, it was in the most interesting packaging I'd ever seen. There is apparently an effort to match products with your beauty profile, which is debatable; I personally have been well-matched, I think.
I had to contact customer service via email once, and they did take several days to respond (I emailed on a Friday and had a response on the following Monday). However, the issue was easily and correctly resolved without my having to make further contact.
I think honestly, if you have been pleased with Birchbox, you will probably love Glossybox. You can always stalk the threads a few months to see what we're getting and whether you'd enjoy receiving similar items.
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