Originally Posted by
mermuse /img/forum/go_quote.gif
I ended up getting a response to my lengthy customer service email about 24 hours after sending it. The bulk of the response was this:
"Hi,
I want to apologize for the delay of the JUNE boxes. I know you are waiting patiently for your purchase, and truly apologize for the inconvenience. I want to assure you that we are implementing new policies and procedures to prevent these type of delays from happening in the future."
I was given my tracking number again and a dot compensation on the spot. I feel reasonably satisfied with this. It might be worth your time to express your thoughts to them as well.
Allegedly my box is out for delivery after a long bout of inactivity, but I only know this from cross referencing the tracking on the USPS site, so maybe your box is very close to being delivered as well.