Glossybox - June 2013

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I haven't received a shipping notice and in my profile my box had not even been set to ship" yet! I have no idea where it is but I'm pretty upset with glossy box about it. Last month I received the absolute worst box and didn't even get the amore Pacific which I could switch, I got the sucky black eyeliner. I was hanging on for this month and now no box! Even if I complain it won't be here until well into July I'm guessing. If they reply at all to me. I hope I get as lucky as some of you ladies that seem to get a response from their team! I've been with them since the beginning and not too much luck. I think this is their last chance to redeem themselves. Last month just about pushed me over.

 
Originally Posted by LuciaValencia /img/forum/go_quote.gif

Did anybody else see this on GB Facebook page and thought: "Get the damn boxes out on time first and THEN you can have a party!!!" 

https://www.facebook.com/media/set/?set=a.485511258184045.1073741826.133314353403739&type=1
Originally Posted by dbella /img/forum/go_quote.gif

That is obnoxious. Too busy having a party to take care of customers
Originally Posted by Bikerchic /img/forum/go_quote.gif

I have called them out on facebook many times.  Their response is always the same, we appreciate your input, we had an issue this month, we'll pass your info along to the proper department,  blah blah blah.  I guess my issue isn't really that this one box is late, if it only happened once or twice I don't think I'd be all that upset. 
I couldn't agree more.  They are not projecting a positive customer interest image.  

I am a bit curious about this Glossy Box Soiree, it didn't seem like a subscriber party, was it a company party?   

Originally Posted by Jazbot /img/forum/go_quote.gif
Anyone in NY get a box??
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I got all three of my boxes yesterday, on the last mail delivery day of June.  They were all nearly identical, just that one of the nail polishes were of a different color.  I'm ub Fresh Meadows, NY.  

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Originally Posted by Delicia /img/forum/go_quote.gif
I haven't received a shipping notice and in my profile my box had not even been set to ship" yet! I have no idea where it is but I'm pretty upset with glossy box about it.

Last month I received the absolute worst box and didn't even get the amore Pacific which I could switch, I got the sucky black eyeliner. I was hanging on for this month and now no box! Even if I complain it won't be here until well into July I'm guessing. If they reply at all to me. I hope I get as lucky as some of you ladies that seem to get a response from their team! I've been with them since the beginning and not too much luck. I think this is their last chance to redeem themselves. Last month just about pushed me over.
I'm having the exact same problem.  Even the same issue last month getting the eyeliner.  I emailed on Thursday asking about my box, got a canned response saying they are shipping boxes this week.  I emailed again today with a pretty strongly worded email saying that I think they lost my order and that I wanted a real, honest, personalized response to my concern if they wanted to keep me as a paying customer.

Here's hoping I get a better response this time.

 
nothing here in FL yet - im still waiting on my box. i did get a shipping notice though couple days ago. 

 
I just checked my tracking number, my box arrived in Nevada on Friday.  Uh, I live in Utah!  That's before NV! 
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Still waiting for my box. I should have had it yesterday but it didn't show. Shows it in my town though so hopefully it'll show up tomorrow.

 


This just appeared on facebook. What is this, amateur hour? They've misspelled Lilly Pulitzer. I mean, I normally wouldn't care, but they don't seem to be able to pull it together lately. Don't get me started on the joke of a response I got from their customer service about my box status not even displaying as PACKED.

 
Don't get me started on their horrible English, every time I open a Glossymag I want to send them a few middle school grammar books.

Originally Posted by melawnduh /img/forum/go_quote.gif



This just appeared on facebook. What is this, amateur hour? They've misspelled Lilly Pulitzer. I mean, I normally wouldn't care, but they don't seem to be able to pull it together lately. Don't get me started on the joke of a response I got from their customer service about my box status not even displaying as PACKED.
 
Originally Posted by melawnduh /img/forum/go_quote.gif



This just appeared on facebook. What is this, amateur hour? They've misspelled Lilly Pulitzer. I mean, I normally wouldn't care, but they don't seem to be able to pull it together lately. Don't get me started on the joke of a response I got from their customer service about my box status not even displaying as PACKED.
Is that Kate Bosworth?  If so, I wonder if they have the rights to use that photo.  For what it's worth, they can't spell Katharine Hepburn either.  If they are going to quote people, they should at least do enough homework to spell their names correctly.



 
Originally Posted by melawnduh /img/forum/go_quote.gif

What is this, amateur hour?
LOL, you're cracking me up. Jeez, she just passed recently too, her name has been in print everywhere! 

 
Originally Posted by OiiO /img/forum/go_quote.gif

BTW enabler alert!

Bondi posted this update on Facebook earlier today, they're running a BOGO!

"BUY ONE GET ONE: OK this is the LAST BOGO we're running on our Spring/Summer '13 collection. Don't miss out! Buy One polish, Get One. Use Code GETONE. Buy Two Polishes, Get Two. Use Code GETTWO. Buy Three Polishes, Get Three. Use Code GETTHREE. Small print: One Coupon code per order. Free shipping on domestic orders, $3.99 anywhere else in the world. Maximum of three free polishes per order. GO! xoxo"
Consider me enabled.

Just ordered 6 more polishes to add to the 3 I got last week (Blue Skies, I'm Vers, and Starry Night)



Quick question to anyone who has used their Bondi polishes already. Did you guys wait between coats? I waited 5 minutes between coats and did basecoat, 2 coats of Bondi Blue Skies, and a topcoat and had slight bubbles.

 
I just used the toning detangler mist from my box. It smells terrible, mainly because it uses vinegar to I guess balance the ph from tap water? Also, on the detangling side, it did nothing for me, still as knotty as usual. My hair better be amazing once dry in order for me to keep using this stuff. I was so excited for this product but am now sadly disappointed. :( /emoticons/[email protected] 2x" width="20" height="20" />

 
Originally Posted by aricukier /img/forum/go_quote.gif
I just used the toning detangler mist from my box. It smells terrible, mainly because it uses vinegar to I guess balance the ph from tap water? Also, on the detangling side, it did nothing for me, still as knotty as usual. My hair better be amazing once dry in order for me to keep using this stuff. I was so excited for this product but am now sadly disappointed.
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I had a similar experience with the clarifying shampoo. My poor hair.

 
My box still hasn't completed the "pack" phase on my account page. I'm livid that I'll probably be charged for July before I get this box.

 
I got home and tried my Tarte lipstick tonight. Love it!!! Reminds me a lot of their lipsurgence sticks but maybe a bit more pigment and staying power. It is lighter than lots of lipsticks though, so if that is what you are expecting, you might be disappointed. As for me, I adore it. I guess I am light enough that it shows up pink on me, lol!

I haven't really tried anything else. Haven't smelled the perfumes yet. I did do a small swatch of the Days of Wine and Roses polish and I really like it. Would be perfect for visiting a winery in early fall. I may break out my C Booth tomorrow and give it a go. Oh, and I did get my Model Co. shadow, yah! Pretty colors, but I did find it surprisingly gritty. Not the best first introduction to that company, oh well. Now if my mom's box will just show up.

This was one of the best boxes I've gotten. If GB would do boxes like this every month and deliver them on time with less drama, I might stay subscribed. But I'm betting next month will be a dud. To be honest, though, I think Ipsy has put out boxes which are just about as good as this one but for half the price. Ok, let me add to that if they had boxes like this AND lowered their price to $15. $21 is just a tad high for me for something that is essentially a grab bag. Still, I will keep an eye on them and *consider* getting the next special curated or sponsored box like this one.

 
Thought I would share my 4th of July Bondi mani since this is the unofficial Bondi New York thread. 
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Strawberry Fields and Midnight Mystery with Hits Atenas accents

Seriously, Strawberry Fields is now one of my all time favorite nail polish colors. I can't get over how beautiful it is! 
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July 1st and still no tracking info emailed. The "trick" shows no activity since the 21st on both boxes. I am very unhappy and sent GB yet another email, but this time I told them if they cannot provide tracking #s or a firm arrival date I'd probably be filing a dispute with my cc company. This is insane and I'm fed up with GB!

 

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