GlossyBox - June 2012

[Denise Moya]

I don't see on my account where I can cancel. Where are you see that?  Thanks in advance.

go to recurring profiles, monthly subscription then the cancel option is on the bottom right.

 

[dreile]

Originally Posted by Denise Moya /img/forum/go_quote.gif
go to recurring profiles, monthly subscription then the cancel option is on the bottom right.

Thanks again!  I was having a blonde moment ( no offense to blondes intended)  and did not click on the "monthly subscription" link.

Looks like maybe they are trying to get things together with these changes.  At least one can hope can't they?  LOL

 

[Denise Moya]

Your link took me right to it. Thanks!!! :clap

It sure did work! I couldn't get to it on my profile but your "view" link worked and took me to my account not yours I thought if I clicked it, it would update your profile.

 

[Linabunnie]

Im actually considering keeping my sub with them now...​

 

[dreile]

Originally Posted by Denise Moya /img/forum/go_quote.gif
It sure did work! I couldn't get to it on my profile but your "view" link worked and took me to my account not yours I thought if I clicked it, it would update your profile.

I was afraid it would too after I saw it was a live link.  Darn technology is smarter than me at times!  LOL

 

[JessP]

I guess the universe was listening to my request earlier lol - my Beauty Profile works now, too! Yay! /emoticons/[email protected] 2x" width="20" height="20" />

 

[Jenna1006]

I just got a phone call from BeautyTrendz (GlossyBox) they wanted me to show them proof of any fraudulent activity on my bank statement so they can get to the bottom of the allegations. They are thinking it is their provider that they use to run the payments. I gave her the info I had and she said she apologizes for the inconvenience and hopes I can re-subscribe soon. I guess they have gotten enough complaints that they are taking it seriously now.

I'm glad they are stepping up and helping you ladies who are going thru this.i myself have not been affected but I check my account each day and also in the process of getting a prepaid card for my trillions of subs. I hope they can redeem themselves. They do have fantastic boxes. Good luck n I hope they get to the bottom of this quickly.

 

[TheNittyPretty]

Originally Posted by Linabunnie /img/forum/go_quote.gif

Im actually considering keeping my sub with them now...​

I've decided to go ahead and keep my sub... at least through the June box and the July box. After that, we'll see if everything has improved or gotten worse. But I'll definitely give it a couple more months.

 

[lovepink]

Glad that I can now update my info on the site! (My cc expired got a new one with just new exp date and security code) but I am worried that updating it might trigger some fraud charges.  I'm going to hope for the best!

 

[CiciAnne]

I can't get my beauty profile to work. /emoticons/[email protected] 2x" width="20" height="20" /> All I get is this. Is there a link that anyonw can share what would help? :/

My Beautyprofiles
Beautyprofiles

 

[Linabunnie]

Originally Posted by CiciAnne /img/forum/go_quote.gif

I can't get my beauty profile to work. /emoticons/[email protected] 2x" width="20" height="20" /> All I get is this. Is there a link that anyonw can share what would help? :/

My Beautyprofiles
Beautyprofiles

Here you go...​

*Edit- Corrected link

 

[CiciAnne]

Originally Posted by Linabunnie /img/forum/go_quote.gif

Here you go...​

it didn't work. /emoticons/[email protected] 2x" width="20" height="20" />

it just took me back to the beauty profile page but no "View" link to click on so I can take the quiz.

All I get is this:

BEAUTYPROFILES

 

[seap3]

For those of you that had to sign up again...

Is it showing 2 active accounts under recurring profiles?  I'm wondering if I need to cancel the earlier one.  Obviously it won't work since the cc is no longer valid, but it's weird that it's showing up as active instead of on hold like before.  I don't think I'd want them to send me 2 boxes and expect me to pay for it.  (well, unless they are VERY good boxes - lol)

 

[Denise Moya]

For those of you that had to sign up again... Is it showing 2 active accounts under recurring profiles?  I'm wondering if I need to cancel the earlier one.  Obviously it won't work since the cc is no longer valid, but it's weird that it's showing up as active instead of on hold like before.  I don't think I'd want them to send me 2 boxes and expect me to pay for it.  (well, unless they are VERY good boxes - lol)

It was showing 2 active profiles for me. I cancelled the older one just incase /emoticons/[email protected] 2x" width="20" height="20" />

 

[seap3]

Ha ha, looks like they still need to make some tweaks to their site.

Under surveys, it says:

SURVEYS Currently there are surveys available

But, there are NO surveys available - 

  I guess I'm just being difficult today.

 

 

[Denise Moya]

Ha ha, looks like they still need to make some tweaks to their site. Under surveys, it says: SURVEYS Currently there are surveys available But, there are NO surveys available - :icon_twis   I guess I'm just being difficult today.  

Mine says that too! I was confused for a second..lol

 

[seap3]

Originally Posted by Denise Moya /img/forum/go_quote.gif
It was showing 2 active profiles for me. I cancelled the older one just incase

thanks - I will probably go ahead and do that once they ship.  Knowing the difficulties they've had I'm afraid if I cancel one now it will somehow cancel both my accounts.

It's getting really late in the month - wish they'd just ship already.

 

[Samantha Calkin]

Has anyone got their notification email? Last month I had gotten it by now. Anyone find it annoying considering I don't know what's in the boxes and I want it?!?!?!

 

[MissLindaJean]

Well, it's a great thing that they're finally making improvements and looking into the security breach! I signed up for a secured card and will be using that to pay for subs. Will do a 3 month run and hope for no more issues on Glossbox's end.

 

[SeptEllis]

Originally Posted by Samantha Calkin /img/forum/go_quote.gif
Has anyone got their notification email? Last month I had gotten it by now. Anyone find it annoying considering I don't know what's in the boxes and I want it?!?!?!

Was wondering the same thing!