GlossyBox - June 2012

[Stemarber]

Originally Posted by bloo /img/forum/go_quote.gif


If their customer service is run on the west coast it's only 7am there. They might not be open yet.

Oh I thought they had an office in NYC, but shipped from Cali. But yeah maybe customer service is there too. Thanks. I'll try again later then.

 

[TheNittyPretty]

I got the email also that June boxes are available and quantities are limited, etc.. but I'm already subscribed and my june payment has been made so that's weird, LOL! I can't wait to see what we get in the box! EEEEEEE!

 

[bloo]

Originally Posted by TheNittyPretty /img/forum/go_quote.gif

I got the email also that June boxes are available and quantities are limited, etc.. but I'm already subscribed and my june payment has been made so that's weird, LOL! I can't wait to see what we get in the box! EEEEEEE!

Same thing here.

 

[princess2010]

Originally Posted by yousoldtheworld /img/forum/go_quote.gif

I signed up for one, despite the fact that I'm still a bit leery of all their issues. I couldn't resist!

You are seeing  problems here, but there are hundreds of thousands of people who are having no problems. My sign up was smooth, charge was smooth, shipping went fine and I've had no problems whatsoever. It's just that if you have a normal, good experience you don't post about it on a message board.

 

[mjbono]

I was super excited for Glossybox to come to the US but when I found out the box was $21, I thought "theres no way I'm going to spend that much on another subscription box". I have been consistently disappointed with my birchboxes and I finally unsubscribed. Now that I know Glossybox is legit and worth the money, I'm subscribing. It may be two times as much as birchbox, but I have a feeling I'm not going to be disappointed with it and I would rather spend money on stuff that I'm actually going to use!

 

[nikita8501]

I just wanted to say something nice about the recent customer service experience I had with Glossybox on Monday. My account like many others was on hold and when I called Glossybox, I spoke to Nicole and she said they would attempt to charge my CC again. I suggested changing the card information if necessary since I had a debit card on file. She said it was not possible as of now to change that info and that I would have to resubscribe with the new card info. But, yesterday, my card was charged and I got the confirmation email too. What's really nice about this whole experience is that, Nicole said she would give me a call to let me know when the subscriptions open up again so I can sign up with the new card info and today she actually did call me! I mean, I really did not expect her to, what with all the calls they might be receiving with the recent fiasco....I might stay with them for some more time just because of this!LOL!

 

 

[theredwonder]

I already have monthly, but am tempted to switch to yearly. I wonder if the quality of box will decline like other boxes have in the past? 

Decisions decisions!

 

[kcrowebird]

Originally Posted by princess2010 /img/forum/go_quote.gif


You are seeing  problems here, but there are hundreds of thousands of people who are having no problems. My sign up was smooth, charge was smooth, shipping went fine and I've had no problems whatsoever. It's just that if you have a normal, good experience you don't post about it on a message board.

 Same here! I have had nothing but positive experiences /emoticons/[email protected] 2x" width="20" height="20" />

 

[Linabunnie]

Originally Posted by princess2010 /img/forum/go_quote.gif


You are seeing  problems here, but there are hundreds of thousands of people who are having no problems. My sign up was smooth, charge was smooth, shipping went fine and I've had no problems whatsoever. It's just that if you have a normal, good experience you don't post about it on a message board.

I havent had any problems at all either 

 

[glamourdolleyes]

Nothing but positives for me too. I have never had an issue that I have had to call or email (besides the beauty profile which I feel isn't really an issue). Don't get discouraged. /emoticons/[email protected] 2x" width="20" height="20" />

 

[yanelib27]

Originally Posted by princess2010 /img/forum/go_quote.gif

Quote: Originally Posted by yousoldtheworld /img/forum/go_quote.gif

I signed up for one, despite the fact that I'm still a bit leery of all their issues. I couldn't resist!
You are seeing  problems here, but there are hundreds of thousands of people who are having no problems. My sign up was smooth, charge was smooth, shipping went fine and I've had no problems whatsoever. It's just that if you have a normal, good experience you don't post about it on a message board.

Same experience for me /emoticons/[email protected] 2x" width="20" height="20" />

 

[Blackbirdxo]

Originally Posted by mjbono /img/forum/go_quote.gif

I was super excited for Glossybox to come to the US but when I found out the box was $21, I thought "theres no way I'm going to spend that much on another subscription box". I have been consistently disappointed with my birchboxes and I finally unsubscribed. Now that I know Glossybox is legit and worth the money, I'm subscribing. It may be two times as much as birchbox, but I have a feeling I'm not going to be disappointed with it and I would rather spend money on stuff that I'm actually going to use!

I was the same way, but it's so worth it! Even just opening it was nice. It was like Christmas! Everything was packaged so nice and the box itself is super nice and reusable! I'm still on the fence about whether or not to just cancel Birchbox. They've been disappointing for months, but it always seems when I unsub something they get awesome right after XD

Between Glossybox, Birchbox, and LBB I'm spending $80 a month on these subscription services =X

 

[yanelib27]

Originally Posted by theredwonder /img/forum/go_quote.gif

I already have monthly, but am tempted to switch to yearly. I wonder if the quality of box will decline like other boxes have in the past? 

Decisions decisions!

I am considering a 6 month subscription as well. I like that we all get the same box, so I am more inclined to purchase a 6 month or year subscription to GB than to BB.

 

[TheNittyPretty]

Nothing but positives here also! The only issue I ever had was when the trend guide and card thingy were left out of my "free" box. I emailed them and they emailed me back a couple hours later and apologized, and said they would send them to me. They spent over 6 bucks to rush those to me when the box they were supposed to be in was free anyways since I won it! They even included a hand written note in a Glossybox notecard apologizing for it and it was so sweet! That, the quality of the products and just overall how amazing the boxes that I have gotten so far are... I'm staying because it's worth 21.00 to me!

 

[theredwonder]

Originally Posted by yanelib27 /img/forum/go_quote.gif

I am considering a 6 month subscription as well. I like that we all get the same box, so I am more inclined to purchase a 6 month or year subscription to GB than to BB.

I agree there. I have an annual subscription to Birchbox but tend to get the worse boxes so I regret buying the annual now. The great thing about annual for me though is that I pay once and forget about it. My wallet hurts for a little while, but then I forget about it and have "free" boxes all year. 

I went ahead and did the yearly subscription, but I had to email them to cancel my monthly one. Something tells em I'm going to end up with 2 June boxes. 

 

[yousoldtheworld]

Originally Posted by princess2010 /img/forum/go_quote.gif

Quote: Originally Posted by yousoldtheworld /img/forum/go_quote.gif

I signed up for one, despite the fact that I'm still a bit leery of all their issues. I couldn't resist!
You are seeing  problems here, but there are hundreds of thousands of people who are having no problems. My sign up was smooth, charge was smooth, shipping went fine and I've had no problems whatsoever. It's just that if you have a normal, good experience you don't post about it on a message board.


I realize that, but the particular issue I was mostly concerned with was shared by several regular posters here, not just people coming here looking to complain. I was worried because one poster got triple charged, and there are parts of the month when a surprise $63 charge would overdraw my account!

And I was also a little put off by several girls logging in to find their accounts on hold and having to open new accounts to fix it and then being on a wait list. So, yeah...I know many people had no issues, but the charging one in particular was worrisome enough to give me pause. That said, I did decide to take a chance and sign up. Excited to try it! I kind of hope I love it, because I'm THISCLOSE to canceling BB.   /emoticons/[email protected] 2x" width="20" height="20" />

 

[nikita8501]

Originally Posted by yousoldtheworld /img/forum/go_quote.gif


I realize that, but the particular issue I was mostly concerned with was shared by several regular posters here, not just people coming here looking to complain. I was worried because one poster got triple charged, and there are parts of the month when a surprise $63 charge would overdraw my account!

And I was also a little put off by several girls logging in to find their accounts on hold and having to open new accounts to fix it and then begin on a wait list. So, yeah...I know many people had no issues, but the charging one in particular was worrisome enough to give me pause. That said, I did decide to take a change and sign up. Excited to try it! I kind of hope I love it, because I'm THISCLOSE to canceling BB.   /emoticons/[email protected] 2x" width="20" height="20" />

Same here, I was worried with my account being on hold and other issues. But with the customer service I experienced I feel much better about being subscribed. I am also really close to canceling BB, but probably won't since they do have the best points system. I mean, getting back at least 4 to 5 dollars back in points every month according to me, is great!

 

 

[princess2010]

Originally Posted by yousoldtheworld /img/forum/go_quote.gif


I realize that, but the particular issue I was mostly concerned with was shared by several regular posters here, not just people coming here looking to complain. I was worried because one poster got triple charged, and there are parts of the month when a surprise $63 charge would overdraw my account!

And I was also a little put off by several girls logging in to find their accounts on hold and having to open new accounts to fix it and then begin on a wait list. So, yeah...I know many people had no issues, but the charging one in particular was worrisome enough to give me pause. That said, I did decide to take a change and sign up. Excited to try it! I kind of hope I love it, because I'm THISCLOSE to canceling BB.   /emoticons/[email protected] 2x" width="20" height="20" />

No you are right their problems are real and valid, but I'm just pointing out not everyone had those problems. Hopefully you love your first box as much as I loved mine. I found my HG lipstick in the Burberry Lip Mist in Copper.

 

[TheNittyPretty]

 Quote:

Originally Posted by princess2010 /img/forum/go_quote.gif

No you are right their problems are real and valid, but I'm just pointing out not everyone had those problems. Hopefully you love your first box as much as I loved mine. I found my HG lipstick in the Burberry Lip Mist in Copper.

 I found my HG toothpaste in the Marvis Whitening toothpaste! And I love that it's from Italy! That makes it more fun!

Originally Posted by nikita8501 /img/forum/go_quote.gif

Same here, I was worried with my account being on hold and other issues. But with the customer service I experienced I feel much better about being subscribed. I am also really close to canceling BB, but probably won't since they do have the best points system. I mean, getting back at least 4 to 5 dollars back in points every month according to me, is great!

 
 I enjoy having both... for the fun factor and for the points! I used my BB points to get a full size and a travel size of the Marvis toothpaste I got in my last Glossybox! YAY! lol!

 

[phoebehearts]

I was wondering about changing from monthly to yearly... So you "added" a yearly sub to your monthly sub account then called to cancel the monthly? If that is the case I may to see if they work out the bugs before going annual.
 

Edit: this was for theredwonder's post, somehow it didn't quote the post