Glossybox July 2013

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Originally Posted by MoiSurtout /img/forum/go_quote.gif


Huh. My reaction was something like...

'Wait you mean there a...

*order placed*

Martha Stewart Living box?'

No idea what'll be in it, but I suppose I'll find out. 
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Say what you will about Martha, but I associate her with a certain quality level. Heck, even her Kmart line (back when there was one) was better than everything else at Kmart. I know what will be in the box won't be Martha Stewart branded products. But still. Martha doesn't like crap.

So I'm taking a chance.

Plus I like "Martha Stewart Living."

 
It was nice seeing the July box in packing mode so early for the month.  But the expected delivery date on my account went from 20th-24th, to 22nd-23rd, and it has yet to show it is shipped yet. 

I wish they would quit thinking their subscribers are stupid and just be honest with us! 

I've also yet to receive my replacement lipstick and oil spray that was supposed to arrive in 5-10 days (which they confirmed would be mailed out on 3rd, I started counting days on the 8th).  Time to email them again, and looks like I'll probably cancel after this month ships. This is only going to be my second month with them, and it already feels like I have to work too hard to get what I paid for. :( /emoticons/[email protected] 2x" width="20" height="20" />

 
Originally Posted by mooreeeg /img/forum/go_quote.gif
Any guesses as to what's in the Martha Stewart Living box?
Where is the info. on this box please? I can't find any info anywhere??? 
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It was on the front of their website last night. $15 for 3 products & 6-month subscription to Martha Stewart Living I think...

 
I wish there was at least one spoiler for the MSL box! I'm so interested but I would just like confirmation that I would like at least a product.
 

 
Originally Posted by mooreeeg /img/forum/go_quote.gif
It was on the front of their website last night. $15 for 3 products & 6-month subscription to Martha Stewart Living I think...
Found it! Thank you so much! Apparently I am blind because I swear I looked all over...LOL 
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I just bought the Martha Stewart box! Ugh, they keep dragging me back! I do not have plans to get the regular August box though.

 
I ended up getting it too. I couldn't resist for $15 plus I used Ebates to get $2.75 back and the code for a free Babor eyeliner.

 
I can't even imagine what's in that Martha box, but I'm curious and wouldn't mind the magazine for a little bit either.

Hmmm.

 
I'm still having an awful time trying to find the Martha Stewart box...maybe they took it down? 

Nevermind!! hah totally found right after I posted.

 
Man, I am so interested in the Martha box, but at this point I'm so mad at their service it is probably wise to not buy it. 

I've had to go back and forth with "Jessie" from their customer service by email, they can't answer the right things (giving me a day v. a date my replacements were shipped, and today was the kicker, they called me by the complete wrong name, even though my name is like a million places in the email chain they see each response! My name is Amanda, he/she (?) called me Wendy!)

Apparently I verbalized how cool the Martha box might be, because my husband just gave me a look of insanity, since I had just got done complaining about the email response they gave me.

I'm pretty sure I'm going to cancel as soon as I my July box ships.  This is becoming a chore with them, its sucking all the fun out of it.

 
Can't help it, I'm too weak, I caved and ordered the Martha box a few minutes ago, and used the code for the free eyeliner.  But my account says different things depending on the pages.

It shows it as a box for 15$ under my orders page, one time only box.  But then when you click the Martha Box link on the orders page, it says $16.46 and something about the subscription ending in November?? Then on the Dashboard page it doesn't list any one off box orders at all. Does anybody else's account show similar differences? 

 
It's my first month with Glossybox and the status of my box is paid instead of pack or ship. I also ordered a box for my sister in law and both have an estimated delivery date of July 22-23rd. I am worried that she won't get her gift by her birthday. Is this typical of Glossybox? I read that others have received their tracking already.

 
Besides occasional shipping issues, do those of you subscribed like Glossybox? I am thinking of subscribing & like the items i see in past boxes but the complaints on their Facebook page have me wondering...

 
Originally Posted by Sashatiara /img/forum/go_quote.gif

It's my first month with Glossybox and the status of my box is paid instead of pack or ship. I also ordered a box for my sister in law and both have an estimated delivery date of July 22-23rd. I am worried that she won't get her gift by her birthday. Is this typical of Glossybox? I read that others have received their tracking already.
Unfortunately it IS very typical of Glossybox. I have yet to see them ship on time, and even when they come close to shipping on time, you'll still receive it at the very very end of the month (but usually you receive it at the start of the NEXT month).

Originally Posted by mooreeeg /img/forum/go_quote.gif
Besides occasional shipping issues, do those of you subscribed like Glossybox? I am thinking of subscribing & like the items i see in past boxes but the complaints on their Facebook page have me wondering...
I do like them, I've been subscribed since January. It's a love/annoyance sort of relationship lol, if you're totally OK with getting your box late, sometimes your profile not matching (in regard to say, skin tone or scents, etc) then you'll love it. The products are fantastic and it's well worth the money paid. Their customer service can be so-so at times and at other times just terrible. I haven't had any horrible CS yet, but I've heard stories. I always recommend trying a sub out at least once before you decide.
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Originally Posted by mooreeeg /img/forum/go_quote.gif
Besides occasional shipping issues, do those of you subscribed like Glossybox? I am thinking of subscribing & like the items i see in past boxes but the complaints on their Facebook page have me wondering...
This is my second month with them, so I don't have as much experience with them as others on here.  My first box was shipped fine, but was missing one product entirely, and had perfume leakage that ruined the lipstick case.  They were quick to respond a couple hours after my initial email to get replacements, and I've been waiting two weeks already for them.  I've had to contact several times to get info on the replacements. They've lead me on the last two weeks that the replacements were already in the mail. Today finally they told me they didn't ship them out to me until the 18th, because "they had to place an order into the companies to get new products, and shipped them out on the 18th after they received them".  I don't know if this is the truth, it sounds like bull to me, but whatever I'm supposed to have them soon. They could have made things a lot simpler and saved several emails if they'd have just told me they had to order them from the companies in the first place. 

Today I ordered the Martha Stewart box, and at first it was saying 3 different things on what the price was and what I really ordered.  I just received a new invoice for the order a minute ago, with the correct information, so maybe their website was just having glitches?

I've read several complaints that customer service is slow to respond or doesn't respond.  I've only emailed, never called, and all times I've had a response back right away.  It seems missing or damaged items are a somewhat common issue too.  I think the biggest problem for me so far is their lying and cover ups. They lead people on in my opinion.  I knew that going into the sub, but I wanted to try anyways.

I like the products, I like the variety, and the sizes.  If I have any issues with July's box or Martha box I'm canceling.  I'm hoping things go smooth for a while.  So far they already lied about shipping/delivery times for my July box, so strike one!

 
Unfortunately it IS very typical of Glossybox. I have yet to see them ship on time, and even when they come close to shipping on time, you'll still receive it at the very very end of the month (but usually you receive it at the start of the NEXT month). I do like them, I've been subscribed since January. It's a love/annoyance sort of relationship lol, if you're totally OK with getting your box late, sometimes your profile not matching (in regard to say, skin tone or scents, etc) then you'll love it. The products are fantastic and it's well worth the money paid. Their customer service can be so-so at times and at other times just terrible. I haven't had any horrible CS yet, but I've heard stories. I always recommend trying a sub out at least once before you decide. :) /emoticons/[email protected] 2x" width="20" height="20" />
I agree with Cookie. I do have a love/hate relationship with Glossybox but the price for the box and products are superb. Even better for some boxes like Wantable which is kinda kills the bank one time thing is great.
 
I already get Martha Steward Living magazine (for free). So wondering if 3 beauty products for $15 is worth it, that's $5 per product.  I'm probably passing on this one.  If it came without the magazine and more products, I'd probably be in.  I love her magazine, the photos are so pretty. 

 

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