Glossybox - April 2013

[JC327]

Seems like they are late on shipping here in Germany too. I usually get my box by Monday and nothing yet.

 

[saidfreeze]

I think their business process needs streamlining.  They've been consistently late with it, usually we receive it by the 4th week of the month or the 1st of the following... Which proves they are quite capable of consistency, they just need to up their chain of events in 1)advertising, 2)procurement and the 3)final fulfillment by one week and it'll all be according to proper expectations!  Problems solved, that one's free GB!!  Next one will cost you a drink, preferably with the pictured requirements...

I also can't help but think- as much as I like their limited edition boxes. Why not get the monthly sub running smoothly and then add more commitments. They have two limited edition boxes but yet they haven't shipped their bread and butter monthly sub boxes. I don't know it just seems backwards.

 

[FormosaHoney]

Originally Posted by saidfreeze /img/forum/go_quote.gif

I also can't help but think- as much as I like their limited edition boxes. Why not get the monthly sub running smoothly and then add more commitments. They have two limited edition boxes but yet they haven't shipped their bread and butter monthly sub boxes. I don't know it just seems backwards.

  It gives the perception that their ambition is stronger then their competence... their execution isn't in-step with their conceptualization.  

But you know, I've never ran a sampling program, so I don't really know the business environment they are facing.

 

 

 

 

 

 

[MaiteS]

just checked their facebook page and they started shipping out boxes and will be doing so all week. here is to another box in the next month! LOL. 



"Wondering what's happening at GLOSSYBOX HQ? We're in the middle of our shipping process & tracking numbers will be out soon! Stay tuned for more details!"

edited to add picture.

 

[princess2010]

If you want a whole new appreciation for  sub services read the Red Carpet Box thread and Posh Pod thread. Holy cow I'm just glad we get our boxes with real products and not counterfeit products from eBay!

It makes you grateful for how smoothly these major sub companies do it! They have hiccups occasionally, but NOTHING like what's in those threads!!!!

I'm excited to get my box. It's been so long though I don't remember the spoilers!
 

 

[FormosaHoney]

Originally Posted by princess2010 /img/forum/go_quote.gif

If you want a whole new appreciation for  sub services read the Red Carpet Box thread and Posh Pod thread. Holy cow I'm just glad we get our boxes with real products and not counterfeit products from eBay!

It makes you grateful for how smoothly these major sub companies do it! They have hiccups occasionally, but NOTHING like what's in those threads!!!!

I'm excited to get my box. It's been so long though I don't remember the spoilers!

You do drive home a good point! 

 

 

 

Just read a few posts from RCB, it's like the Jerry Springer of talk shows... a sickly feeling while reading it but compelled to continue in search of greater lows or a ray of sunshine.

 

 

[MaiteS]

Originally Posted by princess2010 /img/forum/go_quote.gif

If you want a whole new appreciation for  sub services read the Red Carpet Box thread and Posh Pod thread. Holy cow I'm just glad we get our boxes with real products and not counterfeit products from eBay!

It makes you grateful for how smoothly these major sub companies do it! They have hiccups occasionally, but NOTHING like what's in those threads!!!!

I'm excited to get my box. It's been so long though I don't remember the spoilers!

oh my god yes. i read the entire Red Carpet Box a couple weeks back and I was gobsmacked. the Posh Pod one is insane too. LOL. 

but I am excited they started shipping cause the spoilers were pretty damn good this month. 

 

[JC327]

Originally Posted by MaiteS /img/forum/go_quote.gif

oh my god yes. i read the entire Red Carpet Box a couple weeks back and I was gobsmacked. the Posh Pod one is insane too. LOL. 

but I am excited they started shipping cause the spoilers were pretty damn good this month. 

I think I might need to read those threads

 

[princess2010]

Originally Posted by JC327 /img/forum/go_quote.gif

I think I might need to read those threads

You DEFINITELY need to read those threads! It will take days though. It's totally worth the time.

 

[tanyamib]

have they shipped our boxes? May is coming...

 

[princess2010]

Originally Posted by tanyamib /img/forum/go_quote.gif

have they shipped our boxes? May is coming...

Shipping process has started. They posted a picture on FB yesterday of the boxes starting to go out.

 

[lexxies22]

AND the fact that today is April 24th (I put down a reminder on my calendar to expect my Glossybox) that we ALL should be getting glossy boxes TODAY! LOLOLOL

 

[MaiteS]

Originally Posted by lexxies22 /img/forum/go_quote.gif
AND the fact that today is April 24th (I put down a reminder on my calendar to expect my Glossybox) that we ALL should be getting glossy boxes TODAY! LOLOLOL

I know - I just checked my dashboard and its says nothing now.

 

[wels5711]

Just got this email so I canceled  I haven't even opened that Model Co cheek tint from the other box ​

 

HOW IT WORKS
THE BOX
MOTHER'S DAY BOX
BRANDS
SUBSCRIBE
GIFT
MAGAZINE






If you no longer wish to receive information on products or current offers,
you may unsubscribe from our newsletters here.
Contact: 
For further questions, please contact our customer care service. 
Mail: [email protected]| Twitter: glossyboxushelp| Phone: 855-738-1140|
Beauty Trend USA Inc|64 W 3rd Street Suite 205|New York, NY 10012|www.glossybox.com
 

 

[katie danielle]

So I have 1,650 Glossydots and my subscription just ended and I want to apply 1,000 of them towards a free May box. I have emailed Glossybox 3 times to no avail. I finally sent a message to their Facebook account and got this response:

Hi Katie,
We are so sorry for your frustration! Unfortunately, you cannot apply GLOSSYDOTS toward the May box, it automatically generates a duplicate box for the same month, that is just how our system is set up /emoticons/[email protected] 2x" width="20" height="20" /> sorry about that

xx
Jacqueline

When I asked why I can't apply them to get a new box and what am I supposed to do with them this was the next response I got:

You can redeem them to receive the April Box. Please contact customer service at [email protected]. That is the department that will be able to assist you in redeeming them. I have already forwarded your name along to them.

So has anyone come across this, where they went to use their Glossydots and were only able to get a duplicate box for the month instead of using them towards the next month's box? What if I don't redeem them until May - then what? Gahhh this is so annoying!

 

[Sunflowercake]

Originally Posted by JC327 /img/forum/go_quote.gif

I think I might need to read those threads

haha I just got myself a pack of peanut mnms and still have some break time. Let the reading begin!

 

[FormosaHoney]

Oh for the love of beauty boxes!!!  Why do they even bother?  Two special boxes on the offer and no monthly box in sight..

Hey we got this... no it's this... wait it's now this... sure, this is quite amazing...

  What are you GB, a hyper-active 3 year old?

Was it always $30 or did they drop it from $35 to make up for the multiple advertisement flops?

Originally Posted by wels5711 /img/forum/go_quote.gif

Just got this email so I canceled  I haven't even opened that Model Co cheek tint from the other box ​

 

HOW IT WORKS
THE BOX
MOTHER'S DAY BOX
BRANDS
SUBSCRIBE
GIFT
MAGAZINE






If you no longer wish to receive information on products or current offers,
you may unsubscribe from our newsletters here.
Contact: 
For further questions, please contact our customer care service. 
Mail: [email protected]| Twitter: glossyboxushelp| Phone: 855-738-1140|
Beauty Trend USA Inc|64 W 3rd Street Suite 205|New York, NY 10012|www.glossybox.com
 

 

 

 

 

 

[AngeBrooklyn]

Originally Posted by katie danielle /img/forum/go_quote.gif

So I have 1,650 Glossydots and my subscription just ended and I want to apply 1,000 of them towards a free May box. I have emailed Glossybox 3 times to no avail. I finally sent a message to their Facebook account and got this response:

Hi Katie,

We are so sorry for your frustration! Unfortunately, you cannot apply GLOSSYDOTS toward the May box, it automatically generates a duplicate box for the same month, that is just how our system is set up /emoticons/[email protected] 2x" width="20" height="20" /> sorry about that

xx

Jacqueline

When I asked why I can't apply them to get a new box and what am I supposed to do with them this was the next response I got:

You can redeem them to receive the April Box. Please contact customer service at [email protected]. That is the department that will be able to assist you in redeeming them. I have already forwarded your name along to them.

So has anyone come across this, where they went to use their Glossydots and were only able to get a duplicate box for the month instead of using them towards the next month's box? What if I don't redeem them until May - then what? Gahhh this is so annoying!
That doesn't sound right.  I received my Feb box free and didn't receive a dupe box.  You can wait to apply the 1000 glossydots when they start advertising the May box.  I redeemed my glossydots for Feb on 1/31.  Hope that helps. 

 

[katie danielle]

Originally Posted by AngeBrooklyn /img/forum/go_quote.gif

That doesn't sound right.  I received my Feb box free and didn't receive a dupe box.  You can wait to apply the 1000 glossydots when they start advertising the May box.  I redeemed my glossydots for Feb on 1/31.  Hope that helps. 

That's what I was hoping. I'll wait until May to do it - if I even can get through to someone via email who will do it for me since they STILL haven't developed a button for it on their website.

 

[mks8372]

Originally Posted by katie danielle /img/forum/go_quote.gif

So I have 1,650 Glossydots and my subscription just ended and I want to apply 1,000 of them towards a free May box. I have emailed Glossybox 3 times to no avail. I finally sent a message to their Facebook account and got this response:

Hi Katie,

We are so sorry for your frustration! Unfortunately, you cannot apply GLOSSYDOTS toward the May box, it automatically generates a duplicate box for the same month, that is just how our system is set up /emoticons/[email protected] 2x" width="20" height="20" /> sorry about that

xx

Jacqueline

When I asked why I can't apply them to get a new box and what am I supposed to do with them this was the next response I got:

You can redeem them to receive the April Box. Please contact customer service at [email protected]. That is the department that will be able to assist you in redeeming them. I have already forwarded your name along to them.

So has anyone come across this, where they went to use their Glossydots and were only able to get a duplicate box for the month instead of using them towards the next month's box? What if I don't redeem them until May - then what? Gahhh this is so annoying!
That seems really strange....I was able to apply the dots to an upcoming box a couple of months ago....yeah, I just checked my account and it was just back in February...