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Down the Indie Rabbit Hole
- Thread starter meaganola
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meaganola
Uh Huh Her
I just swatched the DEADlove collection, and... Uh. I'll just be over staring at the sparkles. I'm kind of in love with Quinn. All of those sparkles! *So* glad I grabbed a full-sized Fairy Royalty today! When I initially saw it in the bag, though, I thought i had something completely different because it is *bright* matte green in the bag. I'm fine with bright green, so it wouldn't have been a *bad* thing aside from the fact that I'm not big on mattes, but I had my heart set on olive with copper sparkles, so I was a little worried -- until I opened that bag. Yay!
(I haven't swatched the preview shade. I tend to not swatch those for some reason. I just set it aside and look forward to getting a jar of it in a month!)
(While I LOVE LOVE LOVE these colors, I will leave the overstock to people who will actually use a full jar! I have never used up even a GDE sample jar of anything, although I did just order a full jar of Mannequin because I thought I needed a $10 minimum on Storenvy, but I think it actually doesn't have a minimum. Eh, I should dig my sample jar out and keep it in my rotation box at all times anyway. It's a nice highlight shade for me.)
(I haven't swatched the preview shade. I tend to not swatch those for some reason. I just set it aside and look forward to getting a jar of it in a month!)
(While I LOVE LOVE LOVE these colors, I will leave the overstock to people who will actually use a full jar! I have never used up even a GDE sample jar of anything, although I did just order a full jar of Mannequin because I thought I needed a $10 minimum on Storenvy, but I think it actually doesn't have a minimum. Eh, I should dig my sample jar out and keep it in my rotation box at all times anyway. It's a nice highlight shade for me.)
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I am in love with this month's VC! And I *think* I snagged one of the GDE anniversary GWP shadows! I say think only because things were crazy over there! I still need to make a November purchase because I need the Poodles GWP!
meaganola
Uh Huh Her
Do you see this on your receipt?
If so, you made it! From what I was reading on the GDE Facebook group, it only worked for a certain number of orders, which was the number of jars available, and once that number was hit, it shut off.
(I think I might have ended up with two Poodles. I placed a $12 Storenvy order *and* added one on to my regular site order. Afterwards, I started wondering if the fact that my Storenvy order was over $10 meant I got the GWP, but, eh, whatever. I'm pretty sure I can rehome it!)
I am frikken done with Debaucherous running me in circles. I have sent them multiple Etsy convos, which they have ignored to a one, outside of the first. They have issued two different shipping labels, yet neither showed any movement. But, BUT.
Those a$$holes keep changing the "shipped" date on Etsy so that I can't file a claim. I am so pissed off I am seeing red. I sent them a "final notice" as it were, asking for my product or a refund before I go to PayPal and the FTC.
I know it hasn't been months and months like those of you who dealt with Victorian Disco, but I don't have the patience to be jerked around. I respect the need for a turn around time. I respect that it is very few people, if more than one, operating the business. That still doesn't mean you can act unprofessional and get away with it.
I am expecting a response over the weekend. I expect SOMETHING to happen by Wednesday. After that, no more.
Edit: Ah ha ha, the board censored me. That actually cheered me up. I've edited the censored words, because I don't know if that happens for everyone.
Those a$$holes keep changing the "shipped" date on Etsy so that I can't file a claim. I am so pissed off I am seeing red. I sent them a "final notice" as it were, asking for my product or a refund before I go to PayPal and the FTC.
I know it hasn't been months and months like those of you who dealt with Victorian Disco, but I don't have the patience to be jerked around. I respect the need for a turn around time. I respect that it is very few people, if more than one, operating the business. That still doesn't mean you can act unprofessional and get away with it.
I am expecting a response over the weekend. I expect SOMETHING to happen by Wednesday. After that, no more.
Edit: Ah ha ha, the board censored me. That actually cheered me up. I've edited the censored words, because I don't know if that happens for everyone.
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Wow, I am stunned @@Shalott! I'm sorry you had to deal with this. Mine took about three weeks, but once it was shipped I got a tracking and the package moved and updated without a hitch. I haven't had the experience with convo'ing them, though, so I am at a loss in that area. But the behavior you describe is of the suck. I'm not sure if I want to deal with them again now.
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Not good
/emoticons/[email protected] 2x" width="20" height="20" /> I'm waiting in an order from 10/24 and no response to my email either. The order is a gift and I'm running out of time so I think I need a refund if it doesn't move in the next few days. Not looking forward to dealing with them! I could not find any blog posts or anything from anyone about the Yule products so Im starting to wonder about that.- Joined
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It occurred to me that maybe you can file a dispute with Etsy (that is, if you ordered through Debaucherous' Etsy page) and get refunded that way. I had to do this when an order with a five day turn around time turned into five weeks, and the vendor wasn't responding to convos (she later blamed her husband for not keeping up on orders while she was in Russia, and tore me a new one for not considering that real life happens.) If you can get screen shots of tracking messages that don't update, even better; also copies of the emails or convos sent.
Which makes me think, has anyone ever put together a nice list of "Holy Crap" indie companies--the ones with lousy service, or who have taken the money and ran?
VD appears to be the most recent, and I can gladly offer a few others into that foul stew!
VD appears to be the most recent, and I can gladly offer a few others into that foul stew!
kaitlin1209
Caltoru
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@shallott I got shipping yesterday for a small order for myself placed on 10/31. It hasn't moved or anything but this is the Etsy message they included:
Note From D
Hi Kaitlin! Thank you so much for your order and your patience during this busy time of year! Your positive feedback is ever so graciously appreciated! Please let me know as soon as possible if there is any problem before you leave feedback. Hope you enjoy! DB
That's wrong in my book to basically say, "I'm sure you're upset about how my business operates, just don't say that in your review since I'm saying sorry." I never even sent them a message, so I'm irritated with this presumptive apology for some reason.
Note From D
Hi Kaitlin! Thank you so much for your order and your patience during this busy time of year! Your positive feedback is ever so graciously appreciated! Please let me know as soon as possible if there is any problem before you leave feedback. Hope you enjoy! DB
That's wrong in my book to basically say, "I'm sure you're upset about how my business operates, just don't say that in your review since I'm saying sorry." I never even sent them a message, so I'm irritated with this presumptive apology for some reason.
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I find it so strange that Debaucherous e-mailed you but you hadn't actually written to them. Considering a few of us have e-mailed them in regards to our orders multiple times and they have ignored them. Just so strange to me.
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kaitlin1209
Caltoru
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I get the feeling she's like...well I haven't made this one mad yet, let me make sure I get at least one good review. Like what?! Maybe that would work on someone who wasn't in this forum...haha.
I'm really sad to keep hearing about Debaucherous Beauty in a bad light here. I had an ideal order with them last month. I had a smallish order, and it shipped on the 10th day after order and showed up promptly with extra samples even. I was personally really impressed with the quality I saw and the items I tried (some were for secret santa stuffs)
I feel really bad that my order went off without a hitch and so many of yours have been delayed and met with negative experiences. /emoticons/[email protected] 2x" width="20" height="20" />
I'm really nervous now to even give my secret santa any of the DB items I bought for her as I think the name has been pretty soiled this winter season. Kinda like Victorian Disco (which some people are STILL waiting on!)
Ive decided to give my VD items to my sisters in law as they will never order indie on their own *likely (1 is only 17)* and have never heard of the drama surrounding these items.
hmph!
I feel really bad that my order went off without a hitch and so many of yours have been delayed and met with negative experiences.
/emoticons/[email protected] 2x" width="20" height="20" />I'm really nervous now to even give my secret santa any of the DB items I bought for her as I think the name has been pretty soiled this winter season. Kinda like Victorian Disco (which some people are STILL waiting on!)
Ive decided to give my VD items to my sisters in law as they will never order indie on their own *likely (1 is only 17)* and have never heard of the drama surrounding these items.
hmph!
MIKAGlam
Sherlockian
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I got my HoG order today!!
I need hearth in EVERY thing!! I was only able to pick up a whipped soap but I definitely need a pumpkin butter! I need money on my bank account a sap!
I also picked up a Horseman bubbling scrub, just to try and why oh why did I wait!? It smells so good. I thought I would have hated it.
Also! My free sample was wintervale!! I was s bummed I missed out on it when I placed my order! It smells good.
Same with Trioka from the permanent line
So excited for the smellies. Off to shower!
(I get way too excited over this stuff)
I need hearth in EVERY thing!! I was only able to pick up a whipped soap but I definitely need a pumpkin butter! I need money on my bank account a sap!
I also picked up a Horseman bubbling scrub, just to try and why oh why did I wait!? It smells so good. I thought I would have hated it.
Also! My free sample was wintervale!! I was s bummed I missed out on it when I placed my order! It smells good.
Same with Trioka from the permanent line
So excited for the smellies. Off to shower!
(I get way too excited over this stuff)
kaitlin1209
Caltoru
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I don't feel like DB has been totally ruined for me! Assuming quality is good and as wonderful as it sounds, I would order from her again. I just was surprised to get that note since I didn't complain or anything and I wanted to share it here since others mentioned shipping issues.I'm really sad to keep hearing about Debaucherous Beauty in a bad light here. I had an ideal order with them last month. I had a smallish order, and it shipped on the 10th day after order and showed up promptly with extra samples even. I was personally really impressed with the quality I saw and the items I tried (some were for secret santa stuffs)
I feel really bad that my order went off without a hitch and so many of yours have been delayed and met with negative experiences.
I'm really nervous now to even give my secret santa any of the DB items I bought for her as I think the name has been pretty soiled this winter season. Kinda like Victorian Disco (which some people are STILL waiting on!)
Ive decided to give my VD items to my sisters in law as they will never order indie on their own *likely (1 is only 17)* and have never heard of the drama surrounding these items.
hmph!
I'm glad you have had a good experience with them! Along the same lines, I would hate for someone to swear off Haus of Gloi because of their shipping and packing issues over the last few weeks.
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Did everyone who wanted the GDE 6 year anniversary GWP manage to grab it? I didn't expect to able to get it at all with there only being 44 made. But I kept longingly looking at the picture and managed to grab the last one! I was pretty shocked.
LadyK
I want to go to there
So I've been looking at the NM VC posts and was checking out their website. I have a couple of questions. How much is the subscription? How hard is it to get a spot? How long did it take you ladies to get a spot by checking at the beginning of each month? I guess I want to know if I should get my hopes up.
It's 12.90 a month. She currently has a wait list going, and not many people get in on the VC (no one's dropping their sub). I'm not sure if she'll change things with the new year though. Most of us were lucky and grabbed a spot before it really took off.
Others please chime in if I'm missing anything!
/emoticons/[email protected] 2x" width="20" height="20" />
