Originally Posted by lovelockdown /img/forum/go_quote.gif
lol true. I definitely don't crave green beans. My expectations are probably lower than they should be since I'm getting the worse birchbox ever.
I got an email from them that
"Howdy Cravers!
We’re excited to hear what you think about your Knorr® Ultimate Thanksgiving Cravebox. If you haven’t received it yet, you will get your box very soon, right in time for turkey day.
We also wanted to let you know that an error was made when packing some of the boxes, and your box was one of those boxes. Instead of receiving a sleeve of 4 Knorr® Concentrated Chicken Stock tubs, your box was incorrectly packed and you only received one loose tub. This was straightforwardly a packing error on our part. So, as always, we will make it right. You will be receiving a separate shipment from us in a couple of days that contains the 3 additional tubs of Knorr Condensed Chicken Stock that we should have sent you originally. This separate shipment will definitely arrive before Thanksgiving.
We are so sorry for the error! Please enjoy your Knorr® Ultimate Thanksgiving Cravebox, and have a wonderful holiday. Crave on!
Sincerely,
Kitty KoldingCEO, Cravebox"
Thanks for sharing this message. Received my box yesterday and was missing the creamer coupon and the rest of the stock. I sent them a message about receiving only (1) sleeve of stock and I received a response today:
We actually sent an email on this issue, in addition to the Knorr Stock email, on Thursday as well. We apologize that you still had confusion on this - that is something we will look at in our communication stream. I will paste the copy from that Thursday email in here:
"One item listed on the Knorr® Ultimate Thanksgiving Cravebox card will not be in your box. A coupon for “International Delight Creamers†was held up due to some of the lingering impacts from Superstorm Sandy. We obviously wanted to get these packages to you all before Thanksgiving, so we had to make the decision to send the boxes on Monday with all the great items we had."
So, basically, this item was a late bonus addition we were trying to get into the box, but due to the weather, it was not possible. It did make it onto the card, but unfortunately we had to ship to make sure we got it to you in time for Thanksgiving.
Thanks,
Mark
Cravebox Support
Oh well! I hope the Holiday box is stunning and complete. This could be the end. Not a bad thing as these subs are getting out of control.