Birchbox - The March boxes

[yanelib27]

I got my second TV box at home, the perfume vial was completely shattered /emoticons/[email protected] 2x" width="20" height="20" /> Also my Tarte, this one in Lucky was completely stuck at the top!! I emailed BB already hoping they will send me another of both.. but I highly doubt it. I am so upset. I really liked the Tarte color too... I guess I am lucky I had no problems at all with contents in my first box. 

 

[Dena Fletcher]

BAD birchbox experience..  first they say on facebook everyone that opted in IS getting a TV box..

then i am told via live chat to let the rep know if i got the TV box or it would be fixed..  i let them know i didnt get it and get the email response below..  meanwhile.. some of the products are dupes already! my 6th box and i am getting dupes?  i dont want anymore kearstase hair serum!!!  im not happy..  i dont know how to word my beauty profile to get them to stop sending me freaking face cream!

Dear Dena,

 
Thank you very much for being in touch with this information. I spoke with my manager, and unfortunately we are not able to ship additional Teen Vogue boxes or exchange March boxes for Teen Vogue boxes. Opting in to receive the Teen Vogue box did not 100 % guarantee receipt of one, as the box was a limited edition offering and we only had a finite quantity. We could only accommodate so many customers' preferences-- for those we were not able to accommodate, like yourself, we did our best to allocate a regular monthly Birchbox that fit your Beauty Profile and that we hoped you would enjoy just as much!
  We know that a lot of our customers were extremely excited about the Teen Vogue box this month, and we regret that we weren't able to give one to everyone who wanted one. However, I do hope that you enjoy your March Birchbox-- we do have some offerings this month that we're really excited to share with you (the Color Club polish you received is one of my all-time favorites).  
Please let me know if you have any questions about this, Deena, or if there is anything else I can do. Have a great week.
  xo

 

[Dena Fletcher]

they screwed up ROYALLY!  i was guaranteed a TV box and DIDNT get it..  then they tell me theres no guarantee.  they need to change thier wording to opt in for a CHANCE to get this alternate box in the future..  theres ALOT of unhappy people right now.. me being their #1 most pi$$ed off customer..  all i wanted was pink glitter polish and a lip stain.. 

Originally Posted by Janine Voegt /img/forum/go_quote.gif

I considered canceling BB last month but I thought I'll wait & see what the TV box will be like. I signed up for the TV box on the 2/21. I haven't received my box yet but I can see the March box on my account & it's not a TV box. It's another box with bs samples (hair oil, face scrub - just like any other month)

I am really mad. Why did I sign up for the extra box when I don't receive it? I would have canceled already. BB's response "Your March Birchbox is still full of great Birchbox approved products that adhere to your Beauty Profile and will make you feel beautiful for Spring."

One of my friends didn't even wanted the Teen Vogue Box & didn't sign up for it & even she got the box. Doesn't make sense to me why I sign up & don't get it.

 

[Playedinloops]

Originally Posted by Dena Fletcher /img/forum/go_quote.gif

BAD birchbox experience..  first they say on facebook everyone that opted in IS getting a TV box..

then i am told via live chat to let the rep know if i got the TV box or it would be fixed..  i let them know i didnt get it and get the email response below..  meanwhile.. some of the products are dupes already! my 6th box and i am getting dupes?  i dont want anymore kearstase hair serum!!!  im not happy..  i dont know how to word my beauty profile to get them to stop sending me freaking face cream!

Dear Dena,

 
Thank you very much for being in touch with this information. I spoke with my manager, and unfortunately we are not able to ship additional Teen Vogue boxes or exchange March boxes for Teen Vogue boxes. Opting in to receive the Teen Vogue box did not 100 % guarantee receipt of one, as the box was a limited edition offering and we only had a finite quantity. We could only accommodate so many customers' preferences-- for those we were not able to accommodate, like yourself, we did our best to allocate a regular monthly Birchbox that fit your Beauty Profile and that we hoped you would enjoy just as much!
  We know that a lot of our customers were extremely excited about the Teen Vogue box this month, and we regret that we weren't able to give one to everyone who wanted one. However, I do hope that you enjoy your March Birchbox-- we do have some offerings this month that we're really excited to share with you (the Color Club polish you received is one of my all-time favorites).  
Please let me know if you have any questions about this, Deena, or if there is anything else I can do. Have a great week.
  xo


How is it that people who didn't want one ended up with one then? Yeah,  this is not good. 

 

[Hollie Prince]

So I received my Birchbox and I got the TARTE lipSurgence but I was hoping for the FRESH /emoticons/[email protected] 2x" width="20" height="20" />. But I do think it was a great Birchbox!

 

[Hollie Prince]

I got the TARTE in amused if you wanted to trade?! /emoticons/[email protected] 2x" width="20" height="20" />
 

Originally Posted by Steffi /img/forum/go_quote.gif

I'm still sad I won't be getting a Tarte.  I'm getting box 1. /emoticons/[email protected] 2x" width="20" height="20" />

Box was supposed to be here today but it's still in PA.  Hopefully tomorrow.

 

[juk723]

Not sure if this question was already answered, but is the Teen Vogue box going to continue for subsequent months? Or was this month the only month for it?

 

[kdrzrbck]

Not sure if this question was already answered, but is the Teen Vogue box going to continue for subsequent months? Or was this month the only month for it?

This was the only month

 

[juk723]

ok, thanks!!

 

[Dena Fletcher]

i have NO IDEA...   im just irritated cuz not only did i not get one. and wanted anyone of the 4..  i end up with dupes!  and neon nail color is a dime a dozen so i certainly wasnt impressed with pink neon.. however pink glitter and lip stain would have impressed the hell out of me! i posted the extra crap i have and NOBODY wants it!  thats bad!  guess ill sell the stuff on ebay .. 
 

Originally Posted by Playedinloops /img/forum/go_quote.gif



How is it that people who didn't want one ended up with one then? Yeah,  this is not good. 

 

[amandabear]

Try twisting the cap while you pull on it - that seemed to work for mine.

I got the gold Essie polish (which is the one I wanted, so yay!) and the Tarte in Lucky - I would've preferred the Fresh, honestly. I love Tarte but it's matte and I hate matte lip stuff. I'm hoping I can trade someone for another color. All in all, this was my first box and I loved it - talk about a great introduction to Birchbox!
 

Originally Posted by Playedinloops /img/forum/go_quote.gif

OK, I opened it. I got the gold polish and the matte tarte...any tips on opening the tarte so as not to ruin it? The lid did NOT come off easily and I'm afraid to pull too hard. 

 

[TXSlainte]

Just sent this email to Birchbox: Thanks for your reply.  As for the Teen Vogue box opt-in, it's like sending out party invitations to everyone you know, and then when everyone shows up, saying sorry....there isn't room for everyone. Why invite more people to get a box than available quantities? And if there aren't enough boxes for those who want one, why would you send them to those who don't opt-in? I've seen quite a few message board posts from people who opted-out but still got a Teen Vogue box.  Basically, I requested a box that I didn't get because there weren't enough because some were sent to people who did not even want to get it. Some even got 2! Not cool, Birchbox.  Perhaps I wouldn't be as disappointed if the products I got did actually "adhere" to my beauty profile. My style is listed as natural, yet I'm supposed to get neon nail polish (there were boxes with natural polish.) Also listed in my box description is something for curly hair - that's not in my beauty profile, either (there were boxes with shampoo and conditioner suitable for my hair.) It's not just this month - last month I got blemish clearing serum for my dry, sensitive skin. I understand not wanting to send duplicates, but what would it have been. A hair tie? I'm getting a bright pink nail polish in my box...after getting a bright pink polish in my December box. As a 17 month subscriber, I'm beyond disappointed. I wasn't invited for the special Vichy box, and I didn't get the special Teen Vogue box I was invited for. I pay the same $10 a month as all other subscribers, but I really feel like my business isn't valued as much as others. And that's what's most disappointing of all.

 

[Dena Fletcher]

good luck!!!  i feel your pain.....
 

Originally Posted by TXSlainte /img/forum/go_quote.gif

Just sent this email to Birchbox:
Thanks for your reply. 
As for the Teen Vogue box opt-in, it's like sending out party invitations to everyone you know, and then when everyone shows up, saying sorry....there isn't room for everyone. Why invite more people to get a box than available quantities? And if there aren't enough boxes for those who want one, why would you send them to those who don't opt-in? I've seen quite a few message board posts from people who opted-out but still got a Teen Vogue box.  Basically, I requested a box that I didn't get because there weren't enough because some were sent to people who did not even want to get it. Some even got 2! Not cool, Birchbox. 
Perhaps I wouldn't be as disappointed if the products I got did actually "adhere" to my beauty profile. My style is listed as natural, yet I'm supposed to get neon nail polish (there were boxes with natural polish.) Also listed in my box description is something for curly hair - that's not in my beauty profile, either (there were boxes with shampoo and conditioner suitable for my hair.) It's not just this month - last month I got blemish clearing serum for my dry, sensitive skin.
I understand not wanting to send duplicates, but what would it have been. A hair tie? I'm getting a bright pink nail polish in my box...after getting a bright pink polish in my December box.
As a 17 month subscriber, I'm beyond disappointed. I wasn't invited for the special Vichy box, and I didn't get the special Teen Vogue box I was invited for. I pay the same $10 a month as all other subscribers, but I really feel like my business isn't valued as much as others. And that's what's most disappointing of all.

 

[yousoldtheworld]

My tarte was all stuck in the cap, too...but they said they can't replace them, as they don't have anymore. Instead, they gave me 100 points.  Hopefully they'll do the same for you!
 

Originally Posted by yanelib27 /img/forum/go_quote.gif

I got my second TV box at home, the perfume vial was completely shattered /emoticons/[email protected] 2x" width="20" height="20" /> Also my Tarte, this one in Lucky was completely stuck at the top!! I emailed BB already hoping they will send me another of both.. but I highly doubt it. I am so upset. I really liked the Tarte color too... I guess I am lucky I had no problems at all with contents in my first box. 

 

[Playedinloops]

Originally Posted by TXSlainte /img/forum/go_quote.gif

Just sent this email to Birchbox:
Thanks for your reply. 
As for the Teen Vogue box opt-in, it's like sending out party invitations to everyone you know, and then when everyone shows up, saying sorry....there isn't room for everyone. Why invite more people to get a box than available quantities? And if there aren't enough boxes for those who want one, why would you send them to those who don't opt-in? I've seen quite a few message board posts from people who opted-out but still got a Teen Vogue box.  Basically, I requested a box that I didn't get because there weren't enough because some were sent to people who did not even want to get it. Some even got 2! Not cool, Birchbox. 
Perhaps I wouldn't be as disappointed if the products I got did actually "adhere" to my beauty profile. My style is listed as natural, yet I'm supposed to get neon nail polish (there were boxes with natural polish.) Also listed in my box description is something for curly hair - that's not in my beauty profile, either (there were boxes with shampoo and conditioner suitable for my hair.) It's not just this month - last month I got blemish clearing serum for my dry, sensitive skin.
I understand not wanting to send duplicates, but what would it have been. A hair tie? I'm getting a bright pink nail polish in my box...after getting a bright pink polish in my December box.
As a 17 month subscriber, I'm beyond disappointed. I wasn't invited for the special Vichy box, and I didn't get the special Teen Vogue box I was invited for. I pay the same $10 a month as all other subscribers, but I really feel like my business isn't valued as much as others. And that's what's most disappointing of all.

What'd they send you for curly hair? I HAVE curly hair and didn't get a curly hair product, but rather a sodium lauryl sulfate filled, hair dehydrating (HORRIBLE for curls) nick chavez shampoo. I would've loved to get some miss jessie's.

 

[KatiebuglovesBB]

SO I didn't receive my box today, so i gave in and peeked. I got box number 10

1. Supergoop!® Sunscreen Swipes™
2. Color Club Neon Nail Polish
3. Lulu Organics® Lavender + Clary Sage Hair Powder
4. Tea Forté® skin-smart™ Teas
5. Harvey Prince Ageless - Pink Grapefruit
6. One Love Organics® Skin Savior Waterless Beauty Balm

Overall i'm happy (THANK GOODNESS I didn't get the nasty eye liner stickers again). Kind of disappointed my potential trade didn't work out. I really wanted to trade someone for the Apothoderm Stretch mark cream, but my box was identical to hers aside from the One Love Balm and the perfume, both of which i actually do want to try. I'd love to trade my tea, swipes, and nail polish (if i got pink or orange) for the stretch mark cream, but i feel like that's not even a fair trade for the other person! haha. I do hope I get the turquiose or blue nail polish when it comes, does anyone know if Box 10 has seemed to come with one of those colors? I've been reading the board but now i can't remember who got #10!!

 

[sarahm]

Now that I know about the trading forum, if there's ever anything that I know I won't use..there's probably someone who would love to have it and I think that is great!

I did send a couple of questions to BB and based on the email response I received back (see below), I think that the people who received a TV BB got one based on what is in their beauty profile.

Thanks so much for being in touch and I'm so sorry to hear you were disappointed with your March Birchbox. I understand your feelings and I'd love to explain.This month we were excited to offer our lovely subscribers not one, but two great Birchbox deliveries. We sent you an email allowing you to opt-in to potentially receive the Teen Vogue Birchbox. Due to limited availability, we made sure to let everyone know there was no guarantee that the opting in would assure you a Teen Vogue Birchbox. Your March Birchbox is still full of great Birchbox approved products that adhere to your Beauty Profile and will make you feel beautiful for Spring. If you'd like a little more insight into why we love your March products and selected these samples for you please let me know.We'll be working on similar opportunities in the future and all subscribers will have the option to participate! Please keep your eyes on your inbox for our next great perk! I will definitely pass your email along so we can take these feelings into consideration. We never want anyone to feel like they are not getting the value of their membership or that they are being left out. Please let me know if you have any additional questions or concerns.Have a great day! Emily

 

[TXSlainte]

Spoiler: Warning: Spoiler!

 

What'd they send you for curly hair? I HAVE curly hair and didn't get a curly hair product, but rather a sodium lauryl sulfate filled, hair dehydrating (HORRIBLE for curls) nick chavez shampoo. I would've loved to get some miss jessie's.

I am a straight hair fiend, and other than oil on the ends I don't use styling products. So of course I got Miss Jessie's Quick Curl!

 

[Playedinloops]

Originally Posted by sarahm /img/forum/go_quote.gif

I will definitely pass your email along so we can take these feelings into consideration. We never want anyone to feel like they are not getting the value of their membership or that they are being left out. Please let me know if you have any additional questions or concerns.Have a great day! Emily

lol that paragraph. Not buying it birchbox, what with the vichy box, random promos only available to certain people, and now the deal with the teen vogue box. 

 

[galaxiigrl]

I FINALLY got around to taking a picture of my box. I got box #4:
 
 

 
kate spade new york Twirl
Kérastase Elixir Ultime
Twistband Hair Ties
essie® Luxeffects Nail Polish in "Set In Stones"
tarte LipSurgenceâ„¢ lip tint in "Lucky"

I'm SO pleased with this box! I'm thrilled that I got two full-sized makeup items, and there's not a facial skincare product in sight! I was hoping for the tarte LipSurgence in Lucky, which I got (how lucky). I think the hair tie is really cute, and I'm looking forward to trying the Kerastase and the Kate Spade perfume. I'm also a crazy nail polish junkie, so the Essie is totally welcome to join my collection. Who knew that a box intended for teenagers would make a 34-year-old so happy!