Originally Posted by snllama /img/forum/go_quote.gif
she said the computer shows that i opted out then back in 10 minutes later. I told her that is not what happened and I opted out twice and by phone too the next day.
she thought maybe i adjusted the other second account for an opt-out, but that showed an opt-in.
so i asked if i can return the box for a full refund, and she said yes as long as the box is not opened.
and i asked to cancel the second account.
and if there was any possibility of doing a swap for the correct box that i requested twice by the email and by phone and she said that once the boxes are shipped there is nothing she can do to get me my correct box.
so a complete waste of my time creating the second account and calling, etc.