Birchbox September 2013

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Here is the e-mail I sent -- I am still waiting for a reply back:

Dear BB: While reading a beauty forum I noticed that one of the ladies is currently without hair and it seems to be a reminder of her disease/current treatment (i.e., Chemo) when she gets hair items in her box.  When looking at the profile that we all fill out for our subscription, there doesn't appear to be one for those who have alopecia/buzzed hair/etc.  Unfortunately, for some getting a hair product in their BB is a reminder of what they don't have. Hair means a lot to a majority of women. To be reminded of what they are lacking can be big blow to the ego. I am asking if another option for "hair length" can be added. That way these ladies can feel beautiful when getting their BB and not reminded of what they lack. Everyone needs to feel beautiful, especially if they are going through tough times. Thank you, K
Again - this is because of ladies I have met on forums that are going through treatments...those I have cared for and will care for....and for friends/family that have to go through the process of losing their hair.  

If I had the start up - I would love to do a beauty box for ladies going through treatments that basically cause their bodies to go through changes that cause dry/cracking skin, alopecia, and any other change that can cause dysmorphia. They could get a nice care package once a month with beauty and body products. I've had patients who insisted that they put makeup on everyday because it made them feel better and/or feel normal. 

ETA - not sure why the formatting is all wonky...

 
Quote: Originally Posted by tasertag /img/forum/go_quote.gif
  Quote: Originally Posted by evildrporkchop /img/forum/go_quote.gif

I just came back from the Birchbox Local pop-up shop. It wasn't as busy as I thought it would be, but I did go early to avoid the crowd. Was hoping to get the Davines shampoo and conditioner and Benefit mascara, but they were all out. Good news is that they're giving out Beauty Blenders! Here's the rest of my picks. You're allowed five, but the staffer let me choose an extra sample. Happy with the sizes and loved that I was able to customize my own box. They should make it permanent. I'd go there more often than I should.

Beauty Blender
Marcelle BB Cream Golden Glow
DDF Protective Eye Cream
Benefit Gimme Brow
Malin + Goetz Vitamin B5 Body Moisturizer
Jouer Lip Gloss



I wish the popup shop would come to DC. this looks great.
I would make the 2 hour drive for that! Share the love, Birchbox! 

 
usps1.gif


Delivery Confirmation Information

Delivery Confirmation Number: 92748901098076553029003566 Date/Time Event Name Location 11 Sep 2013 13:57 Package processed by local post office JACKSONVILLE, FL 09 Sep 2013 09:56 Shipment Info Received by Post Office CAPITOL HEIGHTS, MD
Date Description Location Sep 9 2013 Ready for post office entry Logan Township, NJ Sep 9 2013 Package received by dest MI facility Logan Township, NJ Sep 8 2013 Package transferred to dest MI facility Edgewood, NY Sep 8 2013 Package received for processing Edgewood, NY Sep 7 2013 Package processed by Mail Innovations Edgewood, NY


Should have got my box yesterday. I live right next to the town is WAS in. Instead it took a trip down to Florida. Seriously. Why the heck is my box in Florida??!! lol

 
I'm curious if companies pay to have their stuff included in Birchbox. I honestly don't think that those of us who get the boxes are really their big customers. Sure we pay $10 but I bet that just covers shipping and cost of materials for the boxes. Really, they want to please their suppliers. They don't want to give options to opt out of a certain product because that products supplier wouldn't go for it. I honestly wish they'd just do away with profiles all together and make it random. I think it would cut down on a lot of the complaints.

 
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif
 
my box was a box that wasn't supposed to ship until the 14th but they still shipped it on the 10th.  i'm waiting on a second one to ship.

Interesting. I was under the impression that all boxes shipped by the 10th unless you signed up for the box after the september period started?

 
Quote: Originally Posted by AshJs3 /img/forum/go_quote.gif

I'm curious if companies pay to have their stuff included in Birchbox. I honestly don't think that those of us who get the boxes are really their big customers. Sure we pay $10 but I bet that just covers shipping and cost of materials for the boxes. Really, they want to please their suppliers. They don't want to give options to opt out of a certain product because that products supplier wouldn't go for it. I honestly wish they'd just do away with profiles all together and make it random. I think it would cut down on a lot of the complaints.

I agree for the most part, I wish they'd do away with saying the profile is to match boxes. Another reason companies want in these boxes is for the full size sales they lead to, where they really make the money, and with those sales they get the demographic info of people who like their products. 

I guess what I'm saying is, I doubt they'll ever do away with profiles because the companies supplying the samples want that info, but they should quit acting like your profile affects your box. 

 
Quote: Originally Posted by evildrporkchop /img/forum/go_quote.gif
 
Haha! Good. I don't feel so alone now. It seems like they cycle in new products when they run out. I'm just interested in seeing what else they'll have or picking up whatever I missed. Yeah, we should go again. For science!

"For science"  LMAO!  

Very true.  All scientific experiments have to be repeated at least once.  

 
Here is the e-mail I sent -- I am still waiting for a reply back:
Code:
 Dear BB: While reading a beauty forum I noticed that one of the ladies is currently without hair and it seems to be a reminder of her disease/current treatment (i.e., Chemo) when she gets hair items in her box. When looking at the profile that we all fill out for our subscription, there doesn't appear to be one for those who have alopecia/buzzed hair/etc. Unfortunately, for some getting a hair product in their BB is a reminder of what they don't have. Hair means a lot to a majority of women. To be reminded of what they are lacking can be big blow to the ego. I am asking if another option for "hair length" can be added. That way these ladies can feel beautiful when getting their BB and not reminded of what they lack. Everyone needs to feel beautiful, especially if they are going through tough times. Thank you, K
Again - this is because of ladies I have met on forums that are going through treatments...those I have cared for and will care for....and for friends/family that have to go through the process of losing their hair.   If I had the start up - I would love to do a beauty box for ladies going through treatments that basically cause their bodies to go through changes that cause dry/cracking skin, alopecia, and any other change that can cause dysmorphia. They could get a nice care package once a month with beauty and body products. I've had patients who insisted that they put makeup on everyday because it made them feel better and/or feel normal.  ETA - not sure why the formatting is all wonky...
That's thoughtful of you! Thanks for sending it. Per my screenshots you can see I've been unsuccessful in getting my point across.
 
I guess what I'm saying is, I doubt they'll ever do away with profiles because the companies supplying the samples want that info, but they should quit acting like your profile affects your box. 
Yes! That makes sense too. The profiles aren't really for your benefit, but the companies who contribute.
 
Quote: Originally Posted by Playedinloops /img/forum/go_quote.gif
 
I agree for the most part, I wish they'd do away with saying the profile is to match boxes. Another reason companies want in these boxes is for the full size sales they lead to, where they really make the money, and with those sales they get the demographic info of people who like their products. 

I guess what I'm saying is, I doubt they'll ever do away with profiles because the companies supplying the samples want that info, but they should quit acting like your profile affects your box. 

I think the companies also want their products to go to people who enjoy that type of product.  My husband and I participate in market research occasionally and when they are looking for people they usually want people who already use that type of product.  ( pet owners for pet food, beer drinkers for a new beer, etc.)  The companies providing samples get more bang for their buck if the person receiving the sample is likely to use it and buy more products.  I agree that they should put less emphasis on matching your profile since they don't always seem to do that, but it is useful for companies that want their samples targeted at a certain demographic.  

I guess I'm saying the profiles work two ways.  Companies can try to get more products to people likely to buy them and then also collect the demographic data after the samples are sent out to find out what kind of shopper likes their products.

So far I have enjoyed getting things I might not normally try.  I do feel bad that people get products they can't even use.  Especially when there are probably ladies out there that would have enjoyed the sample.  Hopefully people can trade the items they won't use.    

 
I'm starting to worry about my BB. Tracking still shows it is in NY, but that was back on the 7th and there has been no report since. I have tried checking USPS and it says there is no record of that package. Expected arrival date was today, so I'm hoping I get a surprise in my mailbox when I get home tonight.

 
OK, so my box was in my town out for delivery yesterday but it went to the wrong post office. Instead of sending across town to the correct post office the sent it to MEMPHIS. I am in south AL, why did it go all the way TN? All they had to do was drive it 20 minutes to the correct post office. I wonder how long it will take to get back here.

 
Got my box yesterday and I am really liking the Ruffian polish in orange.   It is more an reddish orange and really is holding a good shine.   I might have to pick up the others.

 
Got both of my boxes now. I was hoping I would feel a little more enthused about the items now that i've gotten them but... nope. :| Sigh. I guess I better sort out what I am/am not getting and then start tradin'.

 
Quote: Originally Posted by celiajuno /img/forum/go_quote.gif
  OK, so my box was in my town out for delivery yesterday but it went to the wrong post office. Instead of sending across town to the correct post office the sent it to MEMPHIS. I am in south AL, why did it go all the way TN? All they had to do was drive it 20 minutes to the correct post office. I wonder how long it will take to get back here.

I asked the same question about my box... it was in detroit. i live in the subs. but somehow it is out for delivery in ky somewhere??  i read someone elses box was in next city over and is now in florida.  gotta love those shippers~i just hope my box doesnt actually get delivered to someone in ky..

 
Quote: Originally Posted by AshJs3 /img/forum/go_quote.gif


Yes! That makes sense too. The profiles aren't really for your benefit, but the companies who contribute.

I wonder though, how helpful can they be if the profiles are self-fulfilling? I've seen so many MUT ladies change their profiles to be younger (not to mention income) just to get the type of products they want to get. It just reinforces their ideas of who they're selling to lol. I also don't think the way the feedback is now really works THAT well - I've had reviews where my answers definitely changed given just some time. The Caudalie Divine Oil I initially never thought I'd buy because it was just slightly too pricey, but here I am with a bottle I adore because omg that scent.

 
Sorry if this was mentioned before, but did anyone else have an issue with their Coastal Scents quad being busted? I got my box today and the Ruffian Nail Polish was slightly opened (so my polish is super thick & gloopy) and one of the Coastal Scents shadows was busted and all over EVERYTHING! Is this something that you would contact Customer Service about, or am I being picky?

 
Has anyone who has gotten the foils of the cream blush depotted them into one of those little sample/travel size pot things? Did you find that to be easier than just trying to get it out of the packet and using it straight from there? I have a couple of those little pots laying around, and I'm thinking that might be a good idea.

 
Quote: Originally Posted by jnm9jem /img/forum/go_quote.gif
  Sorry if this was mentioned before, but did anyone else have an issue with their Coastal Scents quad being busted? I got my box today and the Ruffian Nail Polish was slightly opened (so my polish is super thick & gloopy) and one of the Coastal Scents shadows was busted and all over EVERYTHING! Is this something that you would contact Customer Service about, or am I being picky?

Definitely contact CS!  They'll probably give you 100 points!

 

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