Birchbox September 2013

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Quote: Originally Posted by queenofperil /img/forum/go_quote.gif
 
I live maybe 40 minutes away from Fontucky, I mean, uh, Fontana, so when it gets there I know my box is close to me. My shipping page hasn't updated since the 8th, and I never even got a shipping notification. Kinda weird.

LOL, okay so I'm not the only one having box issues. Mine hasn't updated since the 9th...my delivery date is the 12th so I'll wait until then for it to show up. Usually it arrives early which is why I was expecting it. A few months back I never received a shipping notification and my box ended up coming on time. I've noticed that sometimes people don't get the e-mails for some reason. 

 
And I didn't get the golden ticket to the chocolate factory... should I gift myself a box and try to win it that way? lol

 
Quote: Originally Posted by daniellerose /img/forum/go_quote.gif
 
LOL, okay so I'm not the only one having box issues. Mine hasn't updated since the 9th...my delivery date is the 12th so I'll wait until then for it to show up. Usually it arrives early which is why I was expecting it. A few months back I never received a shipping notification and my box ended up coming on time. I've noticed that sometimes people don't get the e-mails for some reason. 

It's weird because the one that was already delivered had (and is still showing lol) a projected date of the 14th. The UPS MI and USPS times differ from one day. I hope they didn't actually lose my box ugh :

 
receiving  box 17: pretty excited about everything in the box, except the jart, only because I don't wear any type of foundation.
Same box! I love it. Even the bb cream- I use the black label detox and found this one to be much lighter- which for me is a good thing. Although I'm bummed that the amika doesn't smell like much. Maybe it's just the blowout spray? Edited some funny autocorrects
 
So my box arrived today. The sea spray spilled all over the box ugh. And they forgot to add my golden ticket haha

 
Got box 27
400
The beauty protector shampoo & conditioner smell just like the beauty protector. Can't wait to try it out. Ruffian nail polish in Hedgefund is a nice color. The Glamnatural blush is super small but there's three foil packets so that's nice I guess. Mereadesso moisturizer is a foil packet but its a nice size. & it's resealable which is a plus.

 
Quote: Originally Posted by bonita22 /img/forum/go_quote.gif

Got box 27


The beauty protector shampoo & conditioner smell just like the beauty protector. Can't wait to try it out.
Ruffian nail polish in Hedgefund is a nice color.
The Glamnatural blush is super small but there's three foil packets so that's nice I guess.
Mereadesso moisturizer is a foil packet but its a nice size. & it's resealable which is a plus.

That's the box I'm getting. Looks a little disappointing, tbh. Oh well.

 
So bb responded to my concern about hair products for people with little to no hair and said that they gave it to me because my hair needs hold. Um no. My hair doesn't move in the wind. When I had a curly fro my hair didn't need hold either. I'll just pass on some of my samples to my coworkers. *sigh*

 
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif

So bb responded to my concern about hair products for people with little to no hair and said that they gave it to me because my hair needs hold. Um no. My hair doesn't move in the wind. When I had a curly fro my hair didn't need hold either. I'll just pass on some of my samples to my coworkers. *sigh*

Wow that's a terrible excuse. Just own up to the fact that profiles aren't perfect and say you'll pass the feedback on or that they are working on it or something. This really annoys me! 

 
Quote: Originally Posted by Playedinloops /img/forum/go_quote.gif
 
Wow that's a terrible excuse. Just own up to the fact that profiles aren't perfect and say you'll pass the feedback on or that they are working on it or something. This really annoys me! 

Yeah there's really no denying that the profiles are a crapshoot. My boxes used to be a pretty accurate reflection of my profile but once they started adding TONS more variations it's like I got lost in the shuffle. I don't care too much because I'm pretty low maintenance, but I wish they would get rid of the facade. I'm thinking about deleting my profile completely to see if I get more variation.

 
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif

So bb responded to my concern about hair products for people with little to no hair and said that they gave it to me because my hair needs hold. Um no. My hair doesn't move in the wind. When I had a curly fro my hair didn't need hold either. I'll just pass on some of my samples to my coworkers. *sigh*

Hahaha why am I not suprised BB would respond that way..

biggrin.gif


 
Quote: Originally Posted by Kyuu /img/forum/go_quote.gif
 
It's weird because the one that was already delivered had (and is still showing lol) a projected date of the 14th. The UPS MI and USPS times differ from one day. I hope they didn't actually lose my box ugh :

That is weird!! It should have updated that it was delivered...hoping your other box isn't lost and that it arrives soon!! 
smile.gif


 
Quote: Originally Posted by eternalsnshine1 /img/forum/go_quote.gif
  Has anyone gotten any other color of Ruffian polish besides the Hedgefund?

Yes, I got Fox Hunt and I'm pretty sure some people got Delirium.

 
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif

So bb responded to my concern about hair products for people with little to no hair and said that they gave it to me because my hair needs hold. Um no. My hair doesn't move in the wind. When I had a curly fro my hair didn't need hold either. I'll just pass on some of my samples to my coworkers. *sigh*
"We hope you can still enjoy anyway even though it in no way matches your profile!" is the typical BB response.  I'm tired of them never taking responsibility for anything.  Sorry to be so negative today, but I just went through a miserable customer support experience with them and I'm still ticked off about it.

 
Quote: Originally Posted by Glitterazzi /img/forum/go_quote.gif
  "We hope you can still enjoy anyway even though it in no way matches your profile!" is the typical BB response.  I'm tired of them never taking responsibility for anything.  Sorry to be so negative today, but I just went through a miserable customer support experience with them and I'm still ticked off about it.

I just got off of the phone with them too. They must have some unhappy customers calling because the girl I spoke with seemed uninterested and bothered with what I had to say. Seriously, CRICKETS....

It's a shame because I normally have the most upbeat and positive conversations with them. 

 
Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
 
Yeah there's really no denying that the profiles are a crapshoot. My boxes used to be a pretty accurate reflection of my profile but once they started adding TONS more variations it's like I got lost in the shuffle. I don't care too much because I'm pretty low maintenance, but I wish they would get rid of the facade. I'm thinking about deleting my profile completely to see if I get more variation.

I have two boxes and on my second account it's pretty blank and I get better stuff in that box usually. 

 
Quote: Originally Posted by jannie135 /img/forum/go_quote.gif
 
I have two boxes and on my second account it's pretty blank and I get better stuff in that box usually. 

well now i can't wait! i just signed up for a second account too just for another ruffian polish too so i'm hoping there will be a few things that i wanted to try but didn't get in it.

 
Quote: Originally Posted by queenofperil /img/forum/go_quote.gif
  Quote: Originally Posted by daniellerose /img/forum/go_quote.gif


I really do not understand it either!!

My package went to Fontana, CA on Monday like it always does. For the 6 months that I've been with birchbox, it always arrives the next day once it's there (Fontana is 20 mins away from me). However, it didn't arrive yesterday or today! Instead it went to a city 50 minutes away from there. AND it went there on MONDAY and has stayed there :/. I'm just way too excited for this month's box that I'm being impatient but c'mon!
frown.gif


I live maybe 40 minutes away from Fontucky, I mean, uh, Fontana, so when it gets there I know my box is close to me. My shipping page hasn't updated since the 8th, and I never even got a shipping notification. Kinda weird.

 We went to rock the bells this weekend and drove through Fontana... I have a friend who is so stoked about being from Fontana and reps it so hard so for some reason I was excited to see it... yeah not exciting.

 

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