Originally Posted by Antidentite /img/forum/go_quote.gif
The key chain should have come with a discount code for your one year. BB is really screwy about sending out the codes. Most people get an email with a code for their anniversary at 3, 6, 9, 13, 16, 21 and 2 years (and beyond i think). BUT a lot of us don't get them at those times. I didn't receive any codes after 13 months. I contacted Birchbox and they told me that the codes are randomly generated and that they could not issue me one, to which I responded that they shouldn't call these anniversary codes if everyone does not get them uniformly on their anniversary. They did offer me 20% off if I called in my order but that really wasn't the point. I just wanted to receive the discount emails like everyone else. Also, I like to play around with things in my cart a lot (because I'm crazy) and prefer to order online.