Birchbox Promo Codes

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Quote: Originally Posted by tulosai /img/forum/go_quote.gif
  Also a RANT.

I emailed BB today about my 13 month promo code and they tell me they are doing them for 3, 6, 9, and 12 month anniversaries this month- not 13 month.  

EXCUSE ME???I didn't get a code for my 12th  month last month either.  So essentially I am screwed out of a code.

I know it's not really a huge deal, but it really really pisses me off.  

I did email her back calling her on it so we'll see what response I get if any.

That sucks!!  I'm on my 5th month and I did not get a 3 month code...so I better be getting a 6 month code or I'll be pretty upset. I really hope they give you a code because I would be upset too. I'm holding onto all my points specifically for code-giving times, too.

 
Quote: Originally Posted by tulosai /img/forum/go_quote.gif
  Also a RANT.

I emailed BB today about my 13 month promo code and they tell me they are doing them for 3, 6, 9, and 12 month anniversaries this month- not 13 month.  

EXCUSE ME???I didn't get a code for my 12th  month last month either.  So essentially I am screwed out of a code.

I know it's not really a huge deal, but it really really pisses me off.  

I did email her back calling her on it so we'll see what response I get if any.
I wouldn't worry too much, a lot of the times I don't think the CS reps know when the codes come out, or have control over them. I've seen them tell people there's no 12mo or 13mo code and then the person randomly gets one. I know my 1 yr code came around the end of my 13 mo., shortly around the time I got my keychain. Hopefully that works out for you too!

 
That sucks!!  I'm on my 5th month and I did not get a 3 month code...so I better be getting a 6 month code or I'll be pretty upset. I really hope they give you a code because I would be upset too. I'm holding onto all my points specifically for code-giving times, too.
On one of my accounts, the first code I received was the 9th month code. I didn't even know earlier one existed until I joined MUT. :-/
 
Yeah, I got an email the other week saying it was my last day to use my 3months20 code. I didn't even know I had one to use, especially since it was only my 2nd month. It stinks because I didn't have any points to use yet. Now I've got $30 worth of points to use and I can't use the 3months20 code anymore (even though February is actually my third month).

 
Am I going crazy? I can't find gift cards in the Birchbox store today. They were there the day before yesterday. Can someone share the link if I am just incompetent?

 
That sucks!!  I'm on my 5th month and I did not get a 3 month code...so I better be getting a 6 month code or I'll be pretty upset. I really hope they give you a code because I would be upset too. I'm holding onto all my points specifically for code-giving times, too.
You have to be signed up for their promotional emails to get the codes. If you don't get the 6th month by email though, the code is 6months20 and it usually becomes active sometime during the two weeks of the month, but people will start posting about them when they get emailed out.
 
OMG, I am so annoyed with BB right now. Two days after my order shipped, they send me an email notifying me that the GWP bracelet is out of stock. To make it up to me, they gave me a free shipping code that is only good for the next thirty days on full sized items. I think they should have made it up to me with extra samples, or something. Free shipping with strings attached is as good as nothing.

 
Quote: Originally Posted by Moonittude /img/forum/go_quote.gif
  OMG, I am so annoyed with BB right now. Two days after my order shipped, they send me an email notifying me that the GWP bracelet is out of stock. To make it up to me, they gave me a free shipping code that is only good for the next thirty days on full sized items. I think they should have made it up to me with extra samples, or something. Free shipping with strings attached is as good as nothing.
Yeah, at least give you points or something sheesh. Most times you can get free shipping anyways. Well good to know I shouldn't bother with trying to get an order in for the GWP bracelet. :/

 
Quote: Originally Posted by Moonittude /img/forum/go_quote.gif
  OMG, I am so annoyed with BB right now. Two days after my order shipped, they send me an email notifying me that the GWP bracelet is out of stock. To make it up to me, they gave me a free shipping code that is only good for the next thirty days on full sized items. I think they should have made it up to me with extra samples, or something. Free shipping with strings attached is as good as nothing.

That happened to me one time, and I emailed them back to let them know I wasn't happy with that resolution.  I said that I have never paid for shipping on a BB order because I always choose at least one item from the "free shipping" category, and I wasn't planning to place an order in the next 30 days anyway.  They then replied and gave me 100 points.

Not sure if you'll get the same result, but it's worth a try?  That bracelet was worth far more than $5 that you wouldn't have spent anyway, AND that requires you to shell out more money (in an order) to receive.

 
I also never got my 3-month 20% off code, so I just called and they were happy to honor it over the phone for me. I just got a bunch of stuff for $4 with the code + points, yay!

BB phone customer service is like lightyears better than email. I didn't have to hold at all, and Brian, the gentleman I spoke to was quick and really nice. 

 
Quote: Originally Posted by ewiggy /img/forum/go_quote.gif
  I also never got my 3-month 20% off code, so I just called and they were happy to honor it over the phone for me. I just got a bunch of stuff for $4 with the code + points, yay!

BB phone customer service is like lightyears better than email. I didn't have to hold at all, and Brian, the gentleman I spoke to was quick and really nice. 
I'm already at the 5 month mark and I'm saving up my points anyway, but I'm really glad to know that they honored it over the phone for you. I haven't gotten a code yet so if I don't get my 6 month code I will definitely be contacting them.

 
Quote: Originally Posted by MissJexie /img/forum/go_quote.gif
  I'm already at the 5 month mark and I'm saving up my points anyway, but I'm really glad to know that they honored it over the phone for you. I haven't gotten a code yet so if I don't get my 6 month code I will definitely be contacting them.

Yeah, totally call in if you don't get the email.  I just realized he gave me free shipping, too, and it wasn't even a $50 order before the discount. Score!

 
I was sad to see the Chamak bangle was out of stock, too. Do you think they will add another gift? I waited until the pick two samples were back in stock and missed the bracelet, boo!

 
Quote: Originally Posted by hitchcockblonde /img/forum/go_quote.gif

I was sad to see the Chamak bangle was out of stock, too. Do you think they will add another gift? I waited until the pick two samples were back in stock and missed the bracelet, boo!
They usually add a new GWP in the beginning of every month. They usually have either GWP, or pick 2, but not usually both.

I emailed to complain about the consolation prize they offered me, and they haven't replied yet. But it's only been a day.

 
Quote: Originally Posted by Moonittude /img/forum/go_quote.gif
  OMG, I am so annoyed with BB right now. Two days after my order shipped, they send me an email notifying me that the GWP bracelet is out of stock. To make it up to me, they gave me a free shipping code that is only good for the next thirty days on full sized items. I think they should have made it up to me with extra samples, or something. Free shipping with strings attached is as good as nothing.
Something similar happened to me recently, where the GWP I ordered went out stock. I requested a different GWP, the one that was showing on the website at the time. They sent me the one makeup bag instead of the other -- maybe they could do something like that? Or, the next time a comparable GWP is available, let you claim it then?

 
Quote: Originally Posted by inlustro /img/forum/go_quote.gif
  Something similar happened to me recently, where the GWP I ordered went out stock. I requested a different GWP, the one that was showing on the website at the time. They sent me the one makeup bag instead of the other -- maybe they could do something like that? Or, the next time a comparable GWP is available, let you claim it then?
I was supposed to get that adorable little Amika flat iron..low and behold, they went out of stock and I was given a free shipping code. Nothing else..I'm not going to lie, I was bummed..How is free shipping and an Amika flat iron comparable??!!

 
Quote: Originally Posted by MissRoe /img/forum/go_quote.gif
  I was supposed to get that adorable little Amika flat iron..low and behold, they went out of stock and I was given a free shipping code. Nothing else..I'm not going to lie, I was bummed..How is free shipping and an Amika flat iron comparable??!!
That's a bummer :( /emoticons/[email protected] 2x" width="20" height="20" />  In my situation, one makeup (free with $50+ purchase) was out of stock, and they sent me a different makeup bag that was being offered free with $50+ purchase. I guess I lucked out.

 

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