- Joined
- Jan 11, 2013
- Messages
- 976
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Does anyone else have trouble re-subscribing when you have store credit? It's so frustrating...
I have $90 in store credit from a past return, and I am trying to resubscribe my monthly account. When I check out, it won't give me the option to use a credit card because it assumes I want to use my store credit. Then when I go to confirm the order, it tells me I can't because a sub requires electronic payment. Even though I HAVE a CC on file, it doesn't give me the option to use it. Last month I had to call to resubscribe and felt a bit of judgment from the CS person because I was clearly cancelling/resubscribing to get 100 points.
That was probably confusing but it's hard to explain... Ugh. I will probably have to use my credit on something I don't especially need in order to sort out my account. Annoying. I wanted to save it for later.
I have $90 in store credit from a past return, and I am trying to resubscribe my monthly account. When I check out, it won't give me the option to use a credit card because it assumes I want to use my store credit. Then when I go to confirm the order, it tells me I can't because a sub requires electronic payment. Even though I HAVE a CC on file, it doesn't give me the option to use it. Last month I had to call to resubscribe and felt a bit of judgment from the CS person because I was clearly cancelling/resubscribing to get 100 points.
That was probably confusing but it's hard to explain... Ugh. I will probably have to use my credit on something I don't especially need in order to sort out my account. Annoying. I wanted to save it for later.