Birchbox Promo Codes

[mrscollinsbaby7]

As far as I know, you can't get two boxes on the same account in the same month. If you use a code to cancel/resubscribe on an account you're already getting a July box for, you're basically pre-paying for August.

Okay that's what I thought /emoticons/[email protected] 2x" width="20" height="20" /> thank you so much!!

 

[SOSRedAlertSOS]

Dude, same thing happened to me!! I am totally going to email them now about it, like wtf BB. How was I even supposed to get a moment to use the damn code when you give me less than 24 hours to use it??

BOOM emailed!

Hey there! 

 
I never received any initial email about my 3-month anniversary code (3MONTHS20), let alone getting the email late on a Sunday afternoon telling me I had around 24 hours to use it was a bit disheartening. I was on vacation at the time and didn't get a chance to check my email until much later Monday night, ergo missing the promo. I would have loved to use the 20% off as I have some gifts to purchase and a full cart that I have been working on for a bit. 
 
I am wondering if this was an error or misprint, maybe my code was just activated on Sunday? Perhaps I was meant to receive an email even a week earlier, not simply 24 hours beforehand? If not, how many customers are really able to take advantage of their anniversary promos when you give them a mere day to shop around? Would love some resolution on this (another code, points, etc)!
 
I also had the same issue with my other account ([email protected]), receiving the email late Sunday with the code expiring Monday.
 
Thank you in advance, 
 
Trying to not sound like a total beezy but still yo dude, wtf! -Rachel 

I sent an e-mail in regards to having this same issue with not receiving the promo code and they responded by saying that after I make my order, I can e-mail them and they will honor the code. But I told them no because of the fact that I want to use bb points and gift cards, waiting on a response.

 

[katiecoll]

Just saw BBFAB100 is a new 100 point code on rambling mom's blog, but I haven't tried to confirm.

So it looks like we have 3 100 point codes working right now, I believe : WOMANSHEALTH100, BBJETBLUE, BBFAB100

Why can't they spread these out more?! Hopefully at least one of these will keep for the rest of July. I don't have the money to prepay for August yet, until after the 15th.

 

[Pixikins]

Just saw BBFAB100 is a new 100 point code on rambling mom's blog, but I haven't tried to confirm.

So it looks like we have 3 100 point codes working right now, I believe : WOMANSHEALTH100, BBJETBLUE, BBFAB100

Why can't they spread these out more?! Hopefully at least one of these will keep for the rest of July. I don't have the money to prepay for August yet, until after the 15th.

Thanks i was able to cancel and resub no problem

 

[jesemiaud]

Just saw BBFAB100 is a new 100 point code on rambling mom's blog, but I haven't tried to confirm.

So it looks like we have 3 100 point codes working right now, I believe : WOMANSHEALTH100, BBJETBLUE, BBFAB100

Why can't they spread these out more?! Hopefully at least one of these will keep for the rest of July. I don't have the money to prepay for August yet, until after the 15th.

I may or may not have cancelled and resubscribed for the third time this month because of that code.    :laughno:

 

[meaganola]

I sent an e-mail in regards to having this same issue with not receiving the promo code and they responded by saying that after I make my order, I can e-mail them and they will honor the code. But I told them no because of the fact that I want to use bb points and gift cards, waiting on a response.

I got pretty much the same answer.  I'm working on a response because, dude, THE ENTIRE POINT IS BEING MISSED.  So far, I have this:

That's missing my point.  Here's the problem:  I had money for a shopping spree two weeks ago.  Past tense.  I spent it at the Pacifica warehouse sale last weekend.  If I had known about the anniversary code *when it became active*, I would have used it then.  I know a lot of people are in similar situations:  We budget in increments (mine happen to be two-week increments), and spontaneous shopping binges don't fit into that plan.  
What I'm trying to get across is that *going forward*, it would be much better for Birchbox to send out those codes *when they become active*, not send them out the day before they expire and then offer to refund the discount amount after purchase when someone points out that we were not given the codes WHEN THEY WERE ACTIVATED.  It's an endless source of frustration, and there are actually people who keep lists of the codes for each anniversary and then try them throughout the month *every single month*, whether they qualify for the codes or not, because *we don't know what discounts we are being given* until they have been activated for almost two weeks and we're sent email that says to hurry because your discount code expires tomorrow! 

I have to be professional on that email address because that's my work email address, and our email is archived for legal reasons.  Occasional personal use is okay, but I don't want my FROTHING RAGE being kept on file by my employer.

 

[SOSRedAlertSOS]

I got pretty much the same answer. I'm working on a response because, dude, THE ENTIRE POINT IS BEING MISSED. So far, I have this:

I have to be professional on that email address because that's my work email address, and our email is archived for legal reasons. Occasional personal use is okay, but I don't want my FROTHING RAGE being kept on file by my employer.

I totally understand your POV, it seems like everyone at BB is just so completely clueless.
I wanted to add that my anniversary code apparently was sent to me but it wasn't in its typical format and I totally skipped over that email anyway because it was titled, "Secret Garden: TheBest Floral Scents for Summer". I received that on the 26th, didn't read it and it went directly to my trash folder.

 

[SOSRedAlertSOS]

Also, why can't they just give us another damn code?! They are making it way harder than it needs to be. Instead they'd rather, have me call or email after I order, adjust the total, and then divy up points/gift cards/eft's to refund me. That just seems so ridiculously and unnecessarily complicated.

 

[Dashery]

I just tried using WOMANSHEALTH100 and it must have just expired. But BBFAB100 works just fine!

 

[rachelshine]

*sigh* oh BB. I haven't gotten a response for them yet, but I may just cancel and resub for those 100 points lol. 

Edit- HA, well I hit Aces with that! Yay I suppose?

 

[Kelly Silva]

Just used the BBFAB100 code to resubscibe on my three accounts. So I've got 3 July boxes, and prepaid for August on one account!

 

[JenTX]

Any codes for % off in the shop?

 

[SOSRedAlertSOS]

Any codes for % off in the shop?

All the ones I know of are expired right now.

 

[LuckyMoon]

ETA:  Ooops, sorry this is SO gigantic.

 

[rachelshine]

@, @@meaganola this is what I got back: 

Hi Rachel,

Thanks for contacting us. I'm sorry to hear you are having trouble using your promotional code that expired!

Promotion codes are account specific, so please be sure you are logged into your birchbox.com account. You will be able to add your code into the "Promo Codes" field in your cart, before you proceed to checkout. Please see our brief video tutorial for an example!

Please give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help you place your order.

Have a great day!

Brian

......Is he insinuating that I don't know how to use a promo code? LOL. I am about to write back...Besides the the fact that I do know HOW to use a promo code, the point is they sent it 24 hours before it expired, that's my issue NOT that I can't type in a simple code....Actually I may just CALL because lord knows emailing would be pointless.

 

[JenTX]

@, @@meaganola this is what I got back: 

Hi Rachel,

Thanks for contacting us. I'm sorry to hear you are having trouble using your promotional code that expired!

Promotion codes are account specific, so please be sure you are logged into your birchbox.com account. You will be able to add your code into the "Promo Codes" field in your cart, before you proceed to checkout. Please see our brief video tutorial for an example!

Please give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help you place your order.

Have a great day!

Brian

......Is he insinuating that I don't know how to use a promo code? LOL. I am about to write back...Besides the the fact that I do know HOW to use a promo code, the point is they sent it 24 hours before it expired, that's my issue NOT that I can't type in a simple code....Actually I may just CALL because lord knows emailing would be pointless.

Wow that is pretty awful.

 

[PeridotCricket]

@, @@meaganola this is what I got back: 

Hi Rachel,

Thanks for contacting us. I'm sorry to hear you are having trouble using your promotional code that expired!

Promotion codes are account specific, so please be sure you are logged into your birchbox.com account. You will be able to add your code into the "Promo Codes" field in your cart, before you proceed to checkout. Please see our brief video tutorial for an example!

Please give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help you place your order.

Have a great day!

Brian

......Is he insinuating that I don't know how to use a promo code? LOL. I am about to write back...Besides the the fact that I do know HOW to use a promo code, the point is they sent it 24 hours before it expired, that's my issue NOT that I can't type in a simple code....Actually I may just CALL because lord knows emailing would be pointless.

Calling is definitely the way to go. It's clear he didn't even read your e-mail before he responded.

 

[meaganola]

@, @@meaganola this is what I got back: 

Hi Rachel,

Thanks for contacting us. I'm sorry to hear you are having trouble using your promotional code that expired!

Promotion codes are account specific, so please be sure you are logged into your birchbox.com account. You will be able to add your code into the "Promo Codes" field in your cart, before you proceed to checkout. Please see our brief video tutorial for an example!

Please give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help you place your order.

Have a great day!

Brian

......Is he insinuating that I don't know how to use a promo code? LOL. I am about to write back...Besides the the fact that I do know HOW to use a promo code, the point is they sent it 24 hours before it expired, that's my issue NOT that I can't type in a simple code....Actually I may just CALL because lord knows emailing would be pointless.

Oh, man.  He would get *all* of the snark if I had received that response, work email retention policy be damned.

Hi, Brian,Thank you for your response.  I'm sorry you are having difficulties with basic reading comprehension!

The promotion code was sent on Sunday afternoon.  It explained that it was valid for two weeks and expired at midnight the following day.  Simple math dictates that it was activated thirteen days prior to when I received that email.  I checked my spam folder.  No prior email was in there.  My friends who also subscribe have reported the same exact issue:  Every applicable month, their anniversary codes arrive THE DAY BEFORE THEY EXPIRE, not when they become valid.  No first email notifying us of our anniversary codes are ever sent.  Why is Birchbox unable to send these codes in a timely manner? 

Okay, so *all* of the snark isn't in there.  I'm still waking up.  I took Vicodin last night hoping to break a three-day headache and slept *way* in this morning!  (And now it's time to get dressed and run to the reason I had no money earlier this week when I was told to email back after I placed the order for an after-the-fact refund, which I WILL NOT DO BECAUSE GIVE ME THE CODE AT THE BEGINNING OF THE WINDOW IN THE FIRST PLACE:  the Pacifica warehouse sale, extended an additional weekend!)

 

[rachelshine]

@@meaganola #dying at your response!! Wish I sent that instead!! 

Hi Brian,

 
The  issue is not that I don't know or understand how to use a promo code. The issue is that it was sent to me with a 24 hour expiration notice, with no prior email beforehand. Had I received any other email letting me know that I had this 20% off, I would have been able to use it, but because it was sent on a Sunday afternoon, and then expired before I even got to check my email, I had no chance to use it. 
 
Now, the promotion has expired (as it was apparently only valid for 24 hours) and what you are offering is that I call you and place an order? Please correct me if I am wrong, but none of what you wrote back seems to address my main concern which was why I was sent the promotion just a day ahead of time. 

At least I bolded and italicized to try and show how annoyed I was haha. 

 

[meganbernadette]

FYI the BBFAB100 code expires at the end of july.