Email just sent to Birch box about Perfekt-gate: Hi Birchbox, I really hate to have to write to you about a disappointment, but that is the purpose of this email. I received my October goop box yesterday, with VERY high hopes since you touted the brand so much, but I was seriously let down. To be fair, I do love the size and my first impression of the DDF cleanser, and I am EXTREMELY excited about trying the Orofluido, but my disappointment is laying with the Per-fekt beauty lip perfection gel. As you have SURELY heard from other upset subscribers, the sample is the size of a pill. In fact, I have attached a picture of my sample to this email, reflecting that it truly is the size of a pill in it's foil package. The fact you would offer this as one of your deluxe samples is insulting. You always prided yourself on your deluxe samples, but month after month, the samples are getting smaller and smaller, yet my $10.00 is the same. Do you see the issue here? Â I also see you have removed from your website your proclamation of offering "deluxe sized samples." Is this what your subscribers have to look forward to? This is not ok with us. By us, I am referring to being a member of a beauty forum that you have probably heard of (Makeuptalk.com) as they are a huge purveyor of Birchbox, gaining more and more members for Birchbox alone every month. The members of that forum who have received the Per-fekt sample (and even those who haven't) are pretty upset and angry, so we are turning to you for answers. I will be sharing with them this email and your response. I really hope this has opened your eyes a bit and you will reconsider sending such a laughable sample to your loyal customers in the coming months. We expect more from Birchbox in the ever-expanding beauty box sample market. With all of that said, the rest of my box was great, I loved it; but that does not mean one of the other samples can be such a universal let down. Would you cloth a child with one shoe too small just because everything else fit perfectly? Â I truly look forward to your response so we can all see a little clearer why Birchbox thought this was a fair sample to offer and how you plan to remedy it in the coming boxes. We can't wrap our heads around it. Very truly yours, Katie Basara Image: