Birchbox October 2012

[iugirl13]

I just looked through my box that had the perfekt "pill" lip stuff. And the flower part is in there without the middle part. I realize that the sample is so small and probably isn't worth mentioning to them, but should I email Birchbox anyway?

 

[keelyknowsbest]

Originally Posted by wishinstar777 /img/forum/go_quote.gif


I work for a marketing consulting company!

Hmmmm...this is looking more and more doable! 

 

[JamieO]

Originally Posted by Kyuu /img/forum/go_quote.gif



I sent them an email, but I think they're chickening out of giving most of us points. : So frustrating.

I sent an email and straight up asked them if they were going to give me points, just to see what they would say. I said that I wanted to know if my box has shipped or not, since my tracking # that I've had since like Friday has not updated, even though I got a shipping email. I then said that I knew they were giving people points for late shipping, and was curious as to what the reasoning behind it was, and if my box hasn't shipped will I also get points. I said that myself and many others were confused and wanted a little clarification. But we all know it will be another 3 years before I hear anything back, so we will see what they say....

 

[mermaidly]

Originally Posted by iugirl13 /img/forum/go_quote.gif

I just looked through my box that had the perfekt "pill" lip stuff. And the flower part is in there without the middle part. I realize that the sample is so small and probably isn't worth mentioning to them, but should I email Birchbox anyway?

Yes, you should! You might get points or they might mail another one out to you. Man. I realize it's a tiny sample, but you should at least GET what you paid for. Goodness. 

On another note, I was wrong about my box being expected on the 15th; that was a full-size product order. I clicked the wrong tracking number. So I got the email yesterday and no tracking updates yet for my box. I'm holding out hope for points after all!

 

[lunadust]

Originally Posted by Shannon28 /img/forum/go_quote.gif

Mine hasn't shipped either. I had to change my cc info, so I was charged the day after everyone else. Customer service stated my package was going out in the second wave of boxes and there are no points awarded for that. Seems like it depends on which agent you get.

If you don't pay for the box on time it takes up to a week or so later for your box to go out than everyone elses.

 

[winkiepup]

So how exactly are the goop boxes "goopy"? I can't see Gwyneth Paltrow using most of the items; not because they're cheaper than what she'd probably use, but because they don't seem any more Gwynethy than Birchboxy, if I'm making any sense.

 

[Ineri218]

Originally Posted by skylola123 /img/forum/go_quote.gif

Still no update on tracking have put them in the USPS tracking and nothing.

I received my tracking since Monday, is anyone else in the same boat?

Yes. Same old thing here. Received email Monday and no update.

 

[mysticninja]

Originally Posted by lunadust /img/forum/go_quote.gif

If you don't pay for the box on time it takes up to a week or so later for your box to go out than everyone elses.

 I had the same issue, but my account still reflects September's info. Is that normal?

I email BB days ago, but I get the distinct feeling that they may not respond in a timely manner... *sigh*

 

[macadamia522]

Hello everyone!

New member here, been a lurker for a while now I just received my box if anyone is interested in seeing what it looks like:

Sorry it's a little blurry... cell phone picture!



Excited to try everything out! I was happy that they packed three different flavors of the tea -- Earl Grey, Green Tea Tropical, and African Nectar.

The only issue was that the MOX was open when I received it (it's a twist-off top so I was surprised)... not sure if it's worth complaining about to BB or not, but there was a scratch/smudge in the balm :-(


 
I hope everyone still waiting for their boxes get them soon!

 

[deactivateduser232015]

Just FYI if you call CS rather than email them, they're way more responsive about your request. I know most people here have phone phobia (as did I previously) but I work on a research study which involves talking to people for hoooouuuurrrrssss at a time on the phone, so I'm sooo over it now. But really they were super friendly and nice on the phone as long as you seem polite and respectful.

 

[lilyelement]

Anyone else get this email yesterday?

Hi there,

Unfortunately, your October Birchbox ran into a shipping snafu! Your box will ship by Saturday, October 13 with the original tracking we sent you previously (we've included it again below for your reference). We're sorry for the inconvenience and we've added 100 Birchbox points to your account. Remember, 100 points equals $10 toward any full-size products in the Birchbox Shop.  

Your box is being shipped this month via UPS Mail Innovations and final delivery will be made by your local post office mail carrier. You can track its progress here: . Please note that delivery can take up to 10 business days to the West Coast. Don't hesitate to reach out with any questions!

xoxo,
Birchbox

 

[Adrigirl81]

Haven't received either of my boxes still...one should be here tomorrow (Goop box 5),

amika Obliphica Nourishing Mask - 500 ml
$40.00 Ships Free

• 
  Chantecaille Faux Cils Mascara
  $42.00 Ships Free
  
• 
  DDF® Wrinkle Resist Plus Pore Minimizer Moisturizing Serum
  $85.00 Ships Free
  
• 
  EVE LOM Cleanser - 100 ml
  $80.00 Ships Free
  
• 
  EVE LOM Muslin Cloths - 3 Pack
  $22.00 Ships Free
  
• 
  LUNA Bar
  $18.75
  Ships Free
  

and the other (Transformation box 22) has a shipping number, but hasn't updated. 

Lucy B Cosmetics Roll On Perfume Oil Duo
$48.00 Ships Free

• 
  LUNA Protein Chocolate Peanut Butter
  $14.95 Ships Free
  
• 
  Ouidad Climate Control® Heat & Humidity Gel
  $16.00 Ships Free
  
• 
  theBalm® cosmetics Mary-Lou Manizer
  $24.00 Ships Free
  
• 

I just completed my second trade on here, and I have to say that I think I like that more than getting the actual boxes themselves...I'm just now starting to look at what I get from my subs and don't instantly like as currency for the trade world!  Lol.  I know that with makeup and skincare, it's kind of "to each their own" so trading is great. Hoping to make up a trade list of my own soon. 

  (P.S. It does stink when the products you get are so small or lame that no one else wants to try them either...doesn't do much for the company sending them if people just pitch them.)

 

[xiehan]

I just completed my second trade on here, and I have to say that I think I like that more than getting the actual boxes themselves...I'm just now starting to look at what I get from my subs and don't instantly like as currency for the trade world!  Lol.  I know that with makeup and skincare, it's kind of "to each their own" so trading is great. Hoping to make up a trade list of my own soon.  /emoticons/[email protected] 2x" width="20" height="20" />

Congrats on the successful trades, and I definitely know what you mean! I've found trading to be super addictive, almost like a hobby, and I get irrationally excited when I manage to line up a good trade with someone. I've actually gotten to the point now though where I feel like I need to force myself to actually consider using the products I get rather than putting them straight up for trade, even if my first instinct is that they're not for me. It's hard, though, because I'm super picky about the skincare products I'll use and I do love almost any make-up but I feel like I consistently get make-up colors that aren't right for me. I also really don't like 90% of perfumes and Birchbox has consistently sent me a perfume sample every month. :banghead: But I'm making it my resolution to be more open-minded and try a few of them. I'm actually interested in a couple of the Harvey Prince ones, since I like fruity scents.

 

[mjkdior713]

Originally Posted by Kyuu /img/forum/go_quote.gif

Just FYI if you call CS rather than email them, they're way more responsive about your request. I know most people here have phone phobia (as did I previously) but I work on a research study which involves talking to people for hoooouuuurrrrssss at a time on the phone, so I'm sooo over it now. But really they were super friendly and nice on the phone as long as you seem polite and respectful.

But they don't seem to answering the phones.  I called them about my mom's box to see what was up with the shipping and it just kept telling me to leave a message.  /emoticons/[email protected] 2x" width="20" height="20" />  Wasn't like this before!

 

[serendipity720]

My birchbox page has not updated.... it still says september and has no shipping link and I have not got an e-mail. I just got an e-mail a few days ago and it asked if I wanted a goop box or not and I said yes, even though now I'm kinda regretting it! I want either the beauty blender, essie polish, or the naked gloss. I REALLY want that naked princess gloss.Do you think I should e-mail them about my box? I should get 100 points for my box shipping out so darn late. 

 

[deactivateduser232015]

Originally Posted by mjkdior713 /img/forum/go_quote.gif


But they don't seem to answering the phones.  I called them about my mom's box to see what was up with the shipping and it just kept telling me to leave a message.  /emoticons/[email protected] 2x" width="20" height="20" />  Wasn't like this before!

Oh I wasn't even put on hold when I called and this was like 20 minutes ago. Did your mom get a welcome box? My welcome box's shipping never got updated at all, but I got it on the 7th or so.

 

[deactivateduser232015]

Originally Posted by serendipity720 /img/forum/go_quote.gif

My birchbox page has not updated.... it still says september and has no shipping link and I have not got an e-mail. I just got an e-mail a few days ago and it asked if I wanted a goop box or not and I said yes, even though now I'm kinda regretting it! I want either the beauty blender, essie polish, or the naked gloss. I REALLY want that naked princess gloss.Do you think I should e-mail them about my box? I should get 100 points for my box shipping out so darn late. 

I would call them right now, especially since it's a Friday and if you email them, they won't get back to you for quite a while. : But really you should get a free box and 100 pt. Unless your CC has a problem, it's really on them. Check your CC to make sure a payment went through earlier this month.

 

[Shannon28]

Originally Posted by lunadust /img/forum/go_quote.gif

If you don't pay for the box on time it takes up to a week or so later for your box to go out than everyone elses.

Good to know. I didn't think one day would make a difference.

 

[mjkdior713]

Originally Posted by Kyuu /img/forum/go_quote.gif


Oh I wasn't even put on hold when I called and this was like 20 minutes ago. Did your mom get a welcome box? My welcome box's shipping never got updated at all, but I got it on the 7th or so.

No, she's been with BB since April.  She got the email Monday, but no update

 

[ngardner8503]

Originally Posted by macadamia522 /img/forum/go_quote.gif

Hello everyone!

New member here, been a lurker for a while now I just received my box if anyone is interested in seeing what it looks like:

Sorry it's a little blurry... cell phone picture!



Excited to try everything out! I was happy that they packed three different flavors of the tea -- Earl Grey, Green Tea Tropical, and African Nectar.

The only issue was that the MOX was open when I received it (it's a twist-off top so I was surprised)... not sure if it's worth complaining about to BB or not, but there was a scratch/smudge in the balm :-(


I hope everyone still waiting for their boxes get them soon!

Super excited that you posted pictures! This is the box I am getting also!  Super happy with this box!