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Same here. I have 2 boxes and no email or tracking for either.Originally Posted by prachisrk /img/forum/go_quote.gif
Me too /emoticons/[email protected] 2x" width="20" height="20" />
Same here. I have 2 boxes and no email or tracking for either.Originally Posted by prachisrk /img/forum/go_quote.gif
Me too /emoticons/[email protected] 2x" width="20" height="20" />
Ditto!!! :-(Originally Posted by Charity1217 /img/forum/go_quote.gif
Same here. I have 2 boxes and no email or tracking for either.
It's actually normal. But did they send the tracking number to you, or did you get it from your account page? Because that makes a difference. They seem to have changed to a process where they generate tracking, attach it to your account, ship it, and then send the tracking info to you via email after they have actually shipped it. If you just got it from your account page, I wouldn't bother contacting BB. It's probably in between tracking info generation and actually getting shipped. If they emailed it to you, I would wait until three days after the email was sent and *then* contact BB. But even then, they will probably just reply that it's on the way, so it might not be worth your time to email them until you have had the tracking info email for at least five days.Originally Posted by CinD /img/forum/go_quote.gif
I've had my tracking number for a few days now but it never got updated. On the trackin page, it said if there's no update within 3 day, I should contact the shipper. Is this normal or should I contact BB?
I actually don't contact anyone. My tracking rarely updates, and when it does, it overestimates the number of days till it arrives. I just wait and eventually a package shows up in my mailbox. If I got to, say, the 20th without a package, then I would contact BB about it (except this month I expect a delay due to the storm).Originally Posted by CinD /img/forum/go_quote.gif
I've had my tracking number for a few days now but it never got updated. On the trackin page, it said if there's no update within 3 day, I should contact the shipper. Is this normal or should I contact BB?
Originally Posted by Stephaniedeex33 /img/forum/go_quote.gif
Just got my box today! Received my shipping notice yesterday so this is the quickest i've ever received my box /emoticons/[email protected] 2x" width="20" height="20" /> Don't know if that has anything to do with me being in NY though lol. Weight was 0.4740 btw. Okay box, except for a little mishap haha
Model Co lipgloss in Showgirl Red
Jouer perfume sample in Cornucopia
Lulu Organics Hair Powder (which i'm most excited about)
Sumita liner (my cap was missing and it was completely dry so I emailed them today)
and LE was a cranberry soyjoy, which, if you enjoy fig newtons, you'll like it /emoticons/[email protected] 2x" width="20" height="20" />
I received the same box. My eye pencil had the lid on the bottom and there wasn't a point/tip to my pencil. I'm sure mine it dry too without a cap. I just wrote them about it.
They can say it's cause of the theme of giving but obviously it's just another way of marketing BB man. Honestly, if it wasn't for the blurb they used to describe it (on the card someone who got it took a photo of) and the fact that that box came with 4 products, not 5 or 6 like in June when they gave out men's cologne, it wouldn't be the worst thing ever. But when it's basically in place of one of our regular samples, then it's annoying imo.Originally Posted by quene8106 /img/forum/go_quote.gif
BB said on their facebook page that the whole cologne in November's box ties in with the theme of giving. I think it's more like " Get someone to give something out of their box to a dude so you can get more members at BB Man" smh.
I have 2 accounts, my working tracking number did NOT get a shipping confirmation.Originally Posted by norther /img/forum/go_quote.gif
btw for you ladies that have working tracking numbers, have y'all gotten the shipping confirmation? I never got one last month and haven't gotten one this month either (and I've checked my spam)... I emailed BB asking about it and got a reply saying they'd "look into it."
I'm not so sure about that. Last month on both my boxes my tracking number was up on the 10th. My first box I received on the 25th and my second box on the 30th, the tracking didn't update at all and I never received a shipment email for either. I contacted bb multiple times, the one box they told me hadn't shipped and they would give me 100 points, blah blah. When I finally did get a bb email it stated that they were sorry for the delay and I'd be getting 100 points and that my box would ship saturday the 17th? I believe, but I received that email around the 27th. Again this month, tracking numbers have been on my account pages since at least the 6th, and no emails, tracking isn't updating. *edit* I just logged in to my second acct (the one that didn't get the box till the 30th) and tracking is updating, although no shipment email still...Originally Posted by meaganola /img/forum/go_quote.gif
It's actually normal. But did they send the tracking number to you, or did you get it from your account page? Because that makes a difference. They seem to have changed to a process where they generate tracking, attach it to your account, ship it, and then send the tracking info to you via email after they have actually shipped it. If you just got it from your account page, I wouldn't bother contacting BB. It's probably in between tracking info generation and actually getting shipped. If they emailed it to you, I would wait until three days after the email was sent and *then* contact BB. But even then, they will probably just reply that it's on the way, so it might not be worth your time to email them until you have had the tracking info email for at least five days.
Hah. Well I guess out of all the glitches and problems BB has had, this is the most harmless one to have. I get their other emails fine, just never the "Your box has shipped!" one.Originally Posted by dreile /img/forum/go_quote.gif
I have 2 accounts, my working tracking number did NOT get a shipping confirmation.
The account I received the shipping confirmation on has not updated yet. I don't get it.
Cripes! And forgive me forThe box seriously looks like it was partially on fire at some point, and then doused with water)
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