Birchbox November 2012

[zadidoll]

Actually there are two warehouses. The original warehouse (Dotcom Distribution) was indeed in Edison, NJ while it appears the new facilities are in Edgewood, NY. I'm not sure if they're still using Dotcom or not but last I heard they moved to a new facility in NY. Edgewood is an hour outside of NYC and near the water.

From the USPS website:
New York, Northern New Jersey, Long Island and Westchester: All plants have been closed for drop shipments as of 12:00 p.m. Oct. 29

So right now there's no mail coming or going into NY or NJ.

 

[NutMeg19]

Originally Posted by quene8106 /img/forum/go_quote.gif


yup. it's in northern nj.

Yeah, I actually just found that it's in Cranbury - about 85 miles north of Atlantic City.  So, while these $10 boxes may be fun and sometimes more important to us than they should be, we certainly need to keep in mind what is going on right now when we are about to start witching about samples and shipping "snafus", etc.  Believe me, I am saying this as much to myself as anyone out there in MuT land!!!!

 

[NutMeg19]

Originally Posted by zadidoll /img/forum/go_quote.gif

Actually there are two warehouses. The original warehouse (Dotcom Distribution) was indeed in Edison, NJ while it appears the new facilities are in Edgewood, NY. I'm not sure if they're still using Dotcom or not but last I heard they moved to a new facility in NY. Edgewood is an hour outside of NYC and near the water.

So right now there's no mail coming or going into NY or NJ.

Oh, I must have read the location wrong, or it was outdated info perhaps.  Either way, it's still in an area that got pummeled.

 

[queenofperil]

They posted a picture on their Instagram three hours ago that says "Hunkering and working at our new Brooklyn HQ." So I guess they're back to work in some capacity.

 

[zadidoll]

Originally Posted by queenofperil /img/forum/go_quote.gif

They posted a picture on their Instagram three hours ago that says "Hunkering and working at our new Brooklyn HQ." So I guess they're back to work in some capacity.

I think that's temporary since Manhattan is pretty much shut down.

 

[queenofperil]

Originally Posted by zadidoll /img/forum/go_quote.gif


I think that's temporary since Manhattan is pretty much shut down.

Well, yeah. I just figured that was worth mentioning.

 

[xiehan]

I think that's temporary since Manhattan is pretty much shut down.

True and false. Most of Manhattan south of 39th St is without power, but I'm fairly sure that's their #1 priority to fix right now, and the subways still aren't running, but they're resuming bus service, cabs are operating, etc. I feel like most of Manhattan (the areas with power anyway) are better off than other places like Brooklyn and Westchester because there's no problems with debris in the streets and that sort of thing. I could go to work tomorrow, but I have no idea whether they're going to bother to reopen the office yet because people who live in the outer boroughs have no (efficient) way to get to work. I assume it's that way for the Birchbox HQ as well, when the power is restored.

 

[queenofperil]

Originally Posted by xiehan /img/forum/go_quote.gif

True and false. Most of Manhattan south of 39th St is without power, but I'm fairly sure that's their #1 priority to fix right now, and the subways still aren't running, but they're resuming bus service, cabs are operating, etc. I feel like most of Manhattan (the areas with power anyway) are better off than other places like Brooklyn and Westchester because there's no problems with debris in the streets and that sort of thing. I could go to work tomorrow, but I have no idea whether they're going to bother to reopen the office yet because people who live in the outer boroughs have no (efficient) way to get to work. I assume it's that way for the Birchbox HQ as well, when the power is restored.

All the best to you and yours at this time. Hope everyone's okay.

 

[xiehan]

All the best to you and yours at this time. Hope everyone's okay.

Thanks! I think those of us in uptown Manhattan were the least affected, so I consider myself very lucky. We didn't even lose power or anything. The wind last night was pretty scary though! :eek2:

 

[murflegirl]

A storm like this is definitely humbling for a hothead like me - it's more important to me that everyone's okay and safe than if my $10 box of goodies gets here on time or not.

Xiehan, glad you are alright!

 

[Kristin1387]

this is going to be my last box then im canceling and cashing in my points.  suggestions on what to buy??

 

[NutMeg19]

Well, yeah. I just figured that was worth mentioning.

I saw that instagram photo as well. I think they were actually at a private house. It said "our new Brooklyn HQ chez @molliechen." And they did say their employees were working from home. It's crazy with everything going on that they are really still trying to have everything still run as smoothly as possible.

 

[zadidoll]

All the best to you and yours at this time. Hope everyone's okay.

Thanks! I think those of us in uptown Manhattan were the least affected, so I consider myself very lucky. We didn't even lose power or anything. The wind last night was pretty scary though! :eek2:

Stay safe! Glad to hear things are slowly returning to normal in some areas of NYC.

 

[Dalylah]

Sending any and all of our fellow MuTers prayers of safety and good wishes.

 

[xiehan]

I'm praying for the safety of all my packages! /emoticons/[email protected] 2x" width="20" height="20" /> Supposedly my Sephora F&F order is still on schedule to be delivered tomorrow. Mad props to UPS if they actually make that happen!

 

[Missglammygirl]

Originally Posted by xiehan /img/forum/go_quote.gif
I'm praying for the safety of all my packages!

Supposedly my Sephora F&F order is still on schedule to be delivered tomorrow. Mad props to UPS if they actually make that happen!

LOL!!!!

 

[Dianochka]

If I recall correctly, November is Birchbox's anniversary month.  I just hope that they send out something *useful* this time around if they do send something anniversary-themed.  That bracelet last year was absolutely ridiculous.  They teamed up with Color Club for exclusive polishes, and then there's the Jouer Birchbox pink gloss, so I'm crossing my fingers for another partnership with a company that can produce a neat exclusive item for this.  I think my dream would be a philosophy three-in-one shower gel.  Something bright pink with sparkles and smelling like either cake or champagne would be just about perfect for this, and I know philosophy does great things with these sorts of scents.

 

As for receiving boxes after the points window closes:  I got so annoyed with this that I would go ahead and do feedback on those items with all-neutral answers and a snarky comment about how I couldn't review the item in question before the feedback window closed because my box hadn't arrived.  I did this when they sent me the wrong box, too (I was *really* annoyed with that one:  Not only did I not get the correct box, but they didn't even send me a *complete* box!).  I also put a comment about how there wasn't enough product to really try if they send a tiny sample, like shampoo in foil packets.  I need to try hair and face stuff at least three times and preferably for a week before I can tell whether something works, so one single packet of shampoo or a teeny tube of eye cream with enough to try twice -- if we're lucky -- does *not* cut it.  I get cranky about this stuff.  If they want usable feedback, they need to send us enough stuff to fully test, and they need to get it to us in time to test it before the feedback window closes!

You're right about the tiny foil packet sizes. This past month was a joke. I was actually insulted y the lipPerfekt gel, in which mine was even missing! Sephora is more generous and without even having to make a purchase!

 

[Kristin1387]

thanks for everyones talk of the storm.  i live at the jersey shore. our town is destroyed. luckily family is safe - everything else can be fixed. 

 

[mellee]

I'm so sorry!  Glad you're all alright - and hope your lives get back to normal very soon!

 

[gypsiemagic]

I would be totally okay with a November/December holiday box if they suffered any major damages to their facilities. /emoticons/[email protected] 2x" width="20" height="20" /> 

my Modcloth return made it to their east coast facility this morning! Thanks Fedex