Birchbox November 2012

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Ooh, that's good to know. I was considering buying myself a gift subscriptio tomorrow because the welcome nox was supposed to have the things you listed on the card and I really want to try the OLO (I have a rose one coming my way from a swap but I want to try the other scents too). But if it doesn't come with the OLO, I would be pretty disappointed. I may just wait for OLO to release their own sample pack in a couple months.

 
I got a card and the items weren't included.  
Definitely contact them; they probably will credit you. It seems that there are always some items that don't make it into boxes and substitutions have to be made every month. I suppose it works out for subbers, since BB usually credits the cost of boxes or finds the sample to send out.
 
Originally Posted by LisaLeah /img/forum/go_quote.gif

Thanks for responding. I realize that this is a very privileged problem....I hope that getting an inferior Birchbox is the worst problem anyone of us ever have!!!!! Ever!!!

My issue is not really about content of the box (which is subjective as to whether it's good or not) but business protocol.

The first box I was told I was getting, which I thought was awesome, has a value  around $50. (don't quote me on the math, this is just a quick guess-timate). The box I actually received, which was meh...has a value probably closer to $18.  So even if I am off on the estimates, this is a downgrade.

It's just bad business to promise something more, than deliver something much less. Birchbox is a service business and this is bad service. 

They didn't manage expectations properly or offer an explanation. 
Birchbox promises that for $10 a month you will get a box of samples. You got a box of samples. Therefore, you got what they promised.

It's a known fact that Birchbox puts together up to 30 variations a month with disparate values, so it's a bit silly to complain you're getting bad service. Especially when, as you point out yourself, the value of the content is subjective. What if you get a $50 box full of stuff you hate versus an $18 box full of stuff you love?

 
Definitely contact them; they probably will credit you. It seems that there are always some items that don't make it into boxes and substitutions have to be made every month. I suppose it works out for subbers, since BB usually credits the cost of boxes or finds the sample to send out.
I'm much happier with the Watkins than hair ties, but do want the 6th item. I'll see what they say.....
 
Originally Posted by alphaloria /img/forum/go_quote.gif


Birchbox promises that for $10 a month you will get a box of samples. You got a box of samples. Therefore, you got what they promised.

It's a known fact that Birchbox puts together up to 30 variations a month with disparate values, so it's a bit silly to complain you're getting bad service. Especially when, as you point out yourself, the value of the content is subjective. What if you get a $50 box full of stuff you hate versus an $18 box full of stuff you love?
^this

 
Is anyone else in San Diego and interested in a live person trade/opening of boxes? 
I'm interested! Though I probably couldn't participate until after the holidays as December is pretty busy and I'll be gone for a few weeks. If you're wanting to schedule something sooner, though, maybe we could try and organize a couple of these because I'd totally be down for a January or February meetup! Also, maybe post this in the December thread, too, so more San Diegans see it - I know there are a good amount of us here! :) /emoticons/[email protected] 2x" width="20" height="20" />
 
I'm in San Diego too and would definitely go for a meetup! Prefer a weekend day to meet.

 
I'm wondering if you signed up for this box after Zadi's post about the December gift box/welcome box.

Because them sending it to her (seemingly to show to us) is like saying "this is what you will get" and I hope that's what they meant b/c I was going to buy the OLO serum with my points until I saw getting that gift box would be more efficient use of the same points. 

Those aren't supposed to start shipping until the 28th, though - so maybe I'm mixing things up.

 
I'm wondering if you signed up for this box after Zadi's post about the December gift box/welcome box. Because them sending it to her (seemingly to show to us) is like saying "this is what you will get" and I hope that's what they meant b/c I was going to buy the OLO serum with my points until I saw getting that gift box would be more efficient use of the same points.  Those aren't supposed to start shipping until the 28th, though - so maybe I'm mixing things up.
I was wondering the same thing! I gifted myself a second sub with my points and am confused as well, I assumed the one I was getting was the one Zadidoll posted. I signed up for the second box a day or two before she posted the pictures. I received a shipping notice today for the second BB.
 
Originally Posted by jess4tip /img/forum/go_quote.gif
*Color Club nail polish in Status Update (the label says Muse-iCal, but when I compared it to the SU that I have, it's the same color. So now I don't know what color it really is).
I have the Status Update and also bought a two pack of Color Club at TJ Maxx that included Muse-ical and Style Icon from their Fall 2012 In True Fashion Collection. The Muse-ical and Status Update are identical.

 
Originally Posted by katie danielle /img/forum/go_quote.gif

I have the Status Update and also bought a two pack of Color Club at TJ Maxx that included Muse-ical and Style Icon from their Fall 2012 In True Fashion Collection. The Muse-ical and Status Update are identical.
So much for Birchbox exclusives lol.

 
I thought to use the cybermonday code, but then it adds the price of the plus two pack to my order..grr. I'm due for another 20% code in December, so I'll probably just wait. I think I'll order the Stila in the light palette, since the Shea Terra soap and chocolate samplers are sold out. I want some more Vasanti enzyme polish lol; anyone know when the Plus Two packs get updated?

 
Originally Posted by MissLindaJean /img/forum/go_quote.gif

Definitely contact them; they probably will credit you. It seems that there are always some items that don't make it into boxes and substitutions have to be made every month. I suppose it works out for subbers, since BB usually credits the cost of boxes or finds the sample to send out.
For all that are interested they said that they couldn't ship me another OLO because they are out. They gave me 100 points for my troubles, but posted it to my canceled account :( /emoticons/[email protected] 2x" width="20" height="20" />  I wish points were transferable!

 
For all that are interested they said that they couldn't ship me another OLO because they are out. They gave me 100 points for my troubles, but posted it to my canceled account :( /emoticons/[email protected] 2x" width="20" height="20" />  I wish points were transferable!
Not transferable, but you can still make purchases and accumulate points. :) /emoticons/[email protected] 2x" width="20" height="20" />
 
Originally Posted by Musegirl /img/forum/go_quote.gif

For all that are interested they said that they couldn't ship me another OLO because they are out. They gave me 100 points for my troubles, but posted it to my canceled account :( /emoticons/[email protected] 2x" width="20" height="20" />  I wish points were transferable!
Hope they have a way of fulfilling the OLO in the December gift box... :/

 

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