It's not just one box. I joined in August and haven't had a good box at all. Sometimes I receive an empty box, other times items are missing, last month I got the fruity mascara and it was empty. Not a drop in the tube. And the body cream, the only thing I liked in the box was missing. If I have to call BB One more time, I'll scream! It's just one bad thing after another with them. I for once would just really like a nice box and be happy with it! Thats why I subscribe. I have called and changed my profile with BB a few times trying to get it right. And I did that last month and if this is what I get, it sure didn't work!! Oh well, and I don't care to swap. I give all the stuff I don't keep and gift bag it up and give to the sweet mothers at the Pregnancy center. So they can have a little makeup bag full of goodies. So that's where all of them will go. The thing is I like to be able to say I got one nice box full of things I could try out.