Birchbox February 2014 (SPOILERS)

[kira685]

Quote: Originally Posted by dawn767 /img/forum/go_quote.gif
  So I got my January box in the mail yesterday. I'm a new subscriber. I'm trying to find where to review my products in order to get the points. I went to the place where my January box info is supposed to be and it just says "You're first box will be shipping soon." I already got my shipping info and my box already came in the mail. Anyone know what I'm doing wrong? I even got an email that linked to my January box supposedly, but it just went to the shop.
Email them. I waited when this happened to me, and it never updated. I actually had to email them twice, because it still didn't update after the first time they said it would.

 

[Kittylasmu]

Ok, since so many of you have gotten the error I checked my account and the error is there as well. I am going to contact BB before I resubmit information and will keep you posted.

 

[caseybean025]

I had the error too. Just resubmitted my info and it appears to have gone through? Weird...

 

[Meggpi]

Quote: Originally Posted by Kittylasmu /img/forum/go_quote.gif
  Ok, since so many of you have gotten the error I checked my account and the error is there as well. I am going to contact BB before I resubmit information and will keep you posted.
Thanks--I'm uneasy about updating mine, had the error as well.

You know it's funny, I'm finally doing my reviews on my January box and realizing how much I disliked every product--I had actually been excited to try a lot of it.  My preconceived notions are so often wrong when it comes to Birchbox, in both positive and negative ways.  I think it might be why I stick with it, it truly is a sampling service.

 

[TXSlainte]

I just checked my account and I also have the billing error. What's funny is that I got a new card and just updated my info last night. It was fine at the time...

 

[goldenmeans]

Quote: Originally Posted by Kittylasmu /img/forum/go_quote.gif
  Ok, since so many of you have gotten the error I checked my account and the error is there as well. I am going to contact BB before I resubmit information and will keep you posted.
That's what I did this morning, too. I'd rather have confirmation from them that everything is completely secure.

For the people who have billing errors, is the month your card expires February? Mine is.

 

[splash79]

Hmm, I just checked and also have a billing error.

 

[Kittylasmu]

Quote: Originally Posted by goldenmeans /img/forum/go_quote.gif
  That's what I did this morning, too. I'd rather have confirmation from them that everything is completely secure.

For the people who have billing errors, is the month your card expires February? Mine is.
Nope--Mine is good for another year and a half.

 

[kawaiimeows]

I shouldn't have a billing error because I'm still on a year subscription, but I noticed my tracking header hasn't switched from January to February yet, but I don't usually pay attention to when those switch over so it might be normally later.

 

[feisty1]

Had a billing error with one account but not the other and it's the same card for both. It worries me also because that just had the point glitch and now this. I hope nobody hacked their system!

 

[Meggpi]

I had the error and my card is good until 2015.

 

[meaganola]

*sigh*  I just got a new credit card in the mail for yet another potential fraud event alert.  This is my fifth or sixth card on two completely unrelated accounts in about a year due to this crap!  I think this one is related to the $9.84 scam that just popped up a week and a half ago or so, which is believed to be completely unrelated to the Target/Neiman Marcus/Michael's fraud events.  On the up side, my Birchbox is annual, and it doesn't renew until next month or the month after.

 

[MissJexie]

I had an error on one account and not another. What the heck is going on? I used the same card on both accounts! LOL

 

[ikecarus]

I had an error on my second sub (which is on a month-to-month basis) but no problems with my main account (which is on an annual sub that ends in January 2015). I used a different credit card for each account and neither of them are close to expiring, so... I don't really know what's going on with Birchbox. Hopefully it's nothing serious...

 

[lsarao]

Boxes are semi-populated up to #58 now! My fingers are crossed for

Benefit It's Potent! Eye Cream
I've been dying to try it! 

 

[Miche]

I got the error and my card is good until 2016 and it is the same card I have been using.  I resubmitted the info and it seems to be fine but I hope if its some kind of system glitch they get it figured out.

 

[cari12]

No errors on any of my accounts, but only my 1st and 4th have a payment on them, the 2nd and 3rd are gift subs and the 4th I just set up this week. I'll keep an eye on them though, we just had our CC # stolen and are waiting on the new cards to come in anyway so I'm not too worried about my main account - if anyone stole that number they'd be disappointed, it's already shut off ;-)

 

[cari12]

Also I wouldn't be too worried, it's possible that they do behind the scenes IT type stuff over the weekends which can cause glitches - especially right before they're getting ready to switch accounts over for February and such. I'm sure they'll clear it up Monday!

 

[Bizgirlva]

I had the error message on my account pop up yet I have a pending charge on my account which suggests to me there is not issue with the cards, just a glitch on Birchbox end.

I'm going to wait to re enter my info until someone hears back from Birchbox about what is going on here.

 

[mrst909]

This is going to be my last month with 2 boxes for a while (or at least until they have another good promo 

) so I'm hoping I don't get a bunch of dupes. Most of the boxes look pretty good so far, but items on my wish list for this month include:

beauty protector oil

Cynthia Rowley eyeliner

W3LL people color stick

benefit fake up

Dr. Brandt pores no more

Baine de Terre shampoo/conditioner

Strivectin retinol treatment

Serge Normant dry conditioner

Caudalie anything

Why is it that some boxes say "my current box" but others say "February 2014"? The first time I saw "my current box" I got all excited thinking it was going to be the box I get on that account, but then it said that for like 5 other boxes too.