I,didn't get the revealed palette and would have loved to try it! They really don't look at my profile at all when choosing the products for my box! I have really been disappointed in my boxes since starting BB and have changed my profile every month trying to get the things I like and I always get the junk or shampoo or conditioner when I don't want. They send me every vial of perfume they can even though I have don't send me. . . . I also have don't send me hair products. It's like they are trying to rub it in my face, oh well! I'll live! but really thinking of canceling my box and keeping my husbands as he just loves what he gets, always, of which I am so glad!I got my 2nd January box today. (Posting it in February because well dang, it's almost February) Not too thrilled with this one. Already have the full-size revealed palette, been told that the shampoo/conditioner is not that great although I might like it. Excited for the deodorant wipe thing (didn't realize it was reusable!) and I've heard good stuff about the lip balm, so not too bad.
I have contacted them, several times as a matter of fact! We've gone through my profile several times, they say they write notes, but I don't think so. They just don't care and it is so, so frustrating for me as I throw out a good bit of stuff I get from there! What a waste. And no one that is close to me cares for any of the samples. My family is allergic to a lot of perfumes and so won't wear anything with fragrance. Very, very, very frustrating!!! I am going to see if February improves and if it doesn't I will cancel my part of my husbands and mine sub.! Thanks thou for your encouragement MissJexie!You should contact them about it! I e-mailed them recently about constantly getting teas and nail polishes when I did not check them off and have given them bad reviews. They took a look at my profile questions and told me how to better answer the questions to get more of the things that I want. I'm not expecting much, but I'm hoping that February will be better than the past few months. They might be able to help you out too so you're getting less shampoo and perfume!
As far as the shampoos and conditioner goes I did put on there that the last thing I need is hair products! The CS lady put it in. And it's been at least 6-9 months since then!!!!1. Â you can't just opt out of getting a product. Â There is no option to tell them not send you something, beyond the "no more than 6 perfumes a year: thing 2. Â From ladies contacting BB about it in the past, we know that it takes a few months for changing your profile to take effect.Â
They don't send them anymore. I specifically asked why I wasn't getting the notices a few months ago, and I was told that they no longer send them out even though that's listed as an option. I've lost a ton of points because of this, and they would only do a one-time restoration.Random Question about Birchbox Points Does anyone actually get point expiration notification emails? I recently had about 250 points expire and had no notification! Birchbox was really nice and gave me them back since their notification system glitched, but even though they say I'm subscribed for expiration notifications I definitely didn't receive them /emoticons/[email protected] 2x" width="20" height="20" /> Just curious if it was just me or a system wide issue. Thanks!
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