Birchbox February 2014 (SPOILERS)

[pinkcrayon]

Quote: Originally Posted by JuliaGhostx3 /img/forum/go_quote.gif
  Discussions like the one going on make me believe that MUT is full of cat ladies xD
(Which I am okay with)
 crazy cat ladies? not judging at all btw, i love my cat, but i'm more of the crazy dog type. that's probably because my cat is SUPER anti social and only leaves the closet to eat and use the litter box........

 

[Sourkraut]

I got my box just in time for Valentine's Day, which was a pleasant surprise. I opted to pay extra for the Dear Kate bralette and thought it was so cute that I wanted to wear it right away. I then spent the rest of the evening getting increasingly uncomfortable as a hard piece on the back jutted into my back until I fled to the bedroom to take it off as quickly as possible and put on my tried and true Aerie bralette instead. /emoticons/[email protected] 2x" width="20" height="20" /> Did anyone else have a problem with the bralette? Is it worth complaining to Birchbox about it even though it's not technically their product?

 

[gracewilson]

I tried the Serge Normant dry conditioner today on my second-day hair.  My hair is a couple inches below my shoulders and thick with a slight wave - at the end of the day or on the second day, it is always tangly even after I brush it.  DH tries to be sweet and pull his fingers through it but it hurts!  This morning I tried the dry conditioner and I am a believer!!  My hair is so smooth and not tangly at all.  Definitely going to get the full-size and make it part of my routine.

 

[Rachel S]

Quote: Originally Posted by Sourkraut /img/forum/go_quote.gif
  I got my box just in time for Valentine's Day, which was a pleasant surprise. I opted to pay extra for the Dear Kate bralette and thought it was so cute that I wanted to wear it right away. I then spent the rest of the evening getting increasingly uncomfortable as a hard piece on the back jutted into my back until I fled to the bedroom to take it off as quickly as possible and put on my tried and true Aerie bralette instead. /emoticons/[email protected] 2x" width="20" height="20" /> Did anyone else have a problem with the bralette? Is it worth complaining to Birchbox about it even though it's not technically their product?

I would say yes, you should contact them! Regardless if it is their product, they distribute it so they should make it right. Maybe they can hook you up with a replacement or give you something to make up for your displeasure with the product? That's a real bummer that it was causing you pain!!

I was completely confused at first as to how you got a bralette from Birchbox, but after some searching I learned about Birchbox Plus on Reddit. I'm disappointed I wasn't given this option to receive a lingerie item with my box! What I read said that it came in an email... Idk, maybe I got the email and deleted it without reading? 

 

[gemstone]

Quote: Originally Posted by Sourkraut /img/forum/go_quote.gif
  I got my box just in time for Valentine's Day, which was a pleasant surprise. I opted to pay extra for the Dear Kate bralette and thought it was so cute that I wanted to wear it right away. I then spent the rest of the evening getting increasingly uncomfortable as a hard piece on the back jutted into my back until I fled to the bedroom to take it off as quickly as possible and put on my tried and true Aerie bralette instead. /emoticons/[email protected] 2x" width="20" height="20" /> Did anyone else have a problem with the bralette? Is it worth complaining to Birchbox about it even though it's not technically their product?
Definitely email them, I got the same item and their aren't any hard pieces on it- excluding the hook and eyes- which like on a normal bra- I can't feel.

 

[Sourkraut]

Quote:

Originally Posted by Rachel S /img/forum/go_quote.gif
 
I would say yes, you should contact them! Regardless if it is their product, they distribute it so they should make it right. Maybe they can hook you up with a replacement or give you something to make up for your displeasure with the product? That's a real bummer that it was causing you pain!!

I was completely confused at first as to how you got a bralette from Birchbox, but after some searching I learned about Birchbox Plus on Reddit. I'm disappointed I wasn't given this option to receive a lingerie item with my box! What I read said that it came in an email... Idk, maybe I got the email and deleted it without reading? 

I was equally confused when some gals here talked about another February offer (earrings, I think) because I didn't remember seeing an email with that. So maybe they just picked and chose who got what email and, unfortunately, some people got none. Sorry you missed out!

Quote: Originally Posted by gemstone /img/forum/go_quote.gif
  Definitely email them, I got the same item and their aren't any hard pieces on it- excluding the hook and eyes- which like on a normal bra- I can't feel.
Thanks, I'll go ahead and email them. Yeah, it wasn't the hook and eye, which I'm always fine with too. It was the reinforced piece around the clasp that had a jagged edge that I can't see how to fix on my own. Hope you liked yours!

 

[jesmari]

I was one of the poor souls who received the shattered BP oil bottle. I contacted customer service and they said they would send me a replacement box. I'm wondering, will I be able to review the items I get from that box? I've been disappointed with BB lately. My last box had the Paula's Choice eye dropper and that lid had shattered also. When I complained about that they said they would send me a replacement sample, but what they sent me was a different Paula's Choice product that was a very tiny vial compared to the first sample I received. I guess they don't give out the extra 100 points that easily anymore.

 

[gemstone]

Quote: Originally Posted by jesmari /img/forum/go_quote.gif
  I was one of the poor souls who received the shattered BP oil bottle. I contacted customer service and they said they would send me a replacement box. I'm wondering, will I be able to review the items I get from that box? I've been disappointed with BB lately. My last box had the Paula's Choice eye dropper and that lid had shattered also. When I complained about that they said they would send me a replacement sample, but what they sent me was a different Paula's Choice product that was a very tiny vial compared to the first sample I received. I guess they don't give out the extra 100 points that easily anymore.

 review all of the products that are showing now, and if they send you a different box with different products, you will be able to get points for that also.

Birchbox has always at least tried to send out a replacement sample before giving out points, so I wouldn't say that they don't give them out any less frequently.  This sounds more likely that there was some miscommunication between CS and shipping and handling, since it was the same brand and in a similar style of bottle.

 

[meaganola]

Quote: Originally Posted by jesmari /img/forum/go_quote.gif
  I was one of the poor souls who received the shattered BP oil bottle. I contacted customer service and they said they would send me a replacement box. I'm wondering, will I be able to review the items I get from that box? I've been disappointed with BB lately. My last box had the Paula's Choice eye dropper and that lid had shattered also. When I complained about that they said they would send me a replacement sample, but what they sent me was a different Paula's Choice product that was a very tiny vial compared to the first sample I received. I guess they don't give out the extra 100 points that easily anymore.

Review the items currently in your profile right now!  If you haven't tried something, just pick that option.  Then once your replacement box arrives, you should be able to update those as well.  If the items don't update, email CS to ask them to change the box on your profile to whatever you receive so you can review those as well.  I think the 100-points-to-compensate thing really depends on who responds to your email and whether they have stock to send out a replacement or not.  As far as the PC product goes, did you get to review the second one?  They might not have even noticed that they sent something else. 

(I would also include a comment if this happens again to the effect of "This is the third time this has happened, and it's starting to get really frustrating.  Are there packaging improvements on the way?"  There was one month when I received a MOX lip balm where the top had come completely off the jar, and when I emailed to say that, hey, you should either seal this or wrap this so the lid stays on because that was a really gross box, they gave me 100 points -- and then they started using the pillow packs a month or two later.  I just wanted to vent about the ick, but, hey, extra points.  Not going to argue about that!)

 

[jesmari]

Quote: Originally Posted by gemstone /img/forum/go_quote.gif
   review all of the products that are showing now, and if they send you a different box with different products, you will be able to get points for that also.

Birchbox has always at least tried to send out a replacement sample before giving out points, so I wouldn't say that they don't give them out any less frequently.  This sounds more likely that there was some miscommunication between CS and shipping and handling, since it was the same brand and in a similar style of bottle.
Thanks just reviewed! Yeah for some reason I thought they would never send replacement samples, because I had asked about the Dr. Lipp balm when I was supposed to receive it in my box but it was missing. They credited me the points that time, but I guess it depends if they have extras.

 

[jesmari]

Quote: Originally Posted by meaganola /img/forum/go_quote.gif
  Review the items currently in your profile right now!  If you haven't tried something, just pick that option.  Then once your replacement box arrives, you should be able to update those as well.  If the items don't update, email CS to ask them to change the box on your profile to whatever you receive so you can review those as well.  I think the 100-points-to-compensate thing really depends on who responds to your email and whether they have stock to send out a replacement or not.  As far as the PC product goes, did you get to review the second one?  They might not have even noticed that they sent something else. 

(I would also include a comment if this happens again to the effect of "This is the third time this has happened, and it's starting to get really frustrating.  Are there packaging improvements on the way?"  There was one month when I received a MOX lip balm where the top had come completely off the jar, and when I emailed to say that, hey, you should either seal this or wrap this so the lid stays on because that was a really gross box, they gave me 100 points -- and then they started using the pillow packs a month or two later.  I just wanted to vent about the ick, but, hey, extra points.  Not going to argue about that!)
Thanks just reviewed! Somehow I feel like the replacement box won't show up on my account because she had said I wouldn't even get shipping or tracking info. For the other PC product, I never had the option to review it either. Yeah, I had kinda expressed my disappointment with how they have been packaging things since I have not received one of those pillow packs in a while. This last box literally had a thin piece of tissue just at the bottom. Nothing wrapped or tucked in. So I had suggested to bring back the pillow packs and the CS rep said she would forward my comments to the appropriate staff. I'm guessing since it happened to quite a few of us, they will start to improve.

 

[gracewilson]

I think it's so strange that people aren't getting pillow packs.  I've had one in every box - this month, I didn't get oil, but my perfume was in it (including the card) and the w3ll people color stick sample.  Why would they include one for those products when something like the oil doesn't get one??

 

[Rachel S]

I just cashed in my 600 rewards points

 My account just feels so empty now! Hopefully I am really happy with the products and it'll all be worth it. I used the code MOBILE20 on the computer (rather than a mobile device) and it worked just fine FYI. I don't have an iphone so I currently cannot get the BB app.

 

[Elena K]

Quote: Originally Posted by Tamarin /img/forum/go_quote.gif
  ooo nice box w/ the inika and beauty protector.  The 2 pillow packs make it look so full!  
I agree, it looks nice. With that said, I would really prefer Inika was in some color other than Green Lagoon, but I'll give a try.

Quote: Originally Posted by MissJexie /img/forum/go_quote.gif
 
Not big on tea but the rest of that box is nice!! Would love to get that!
Yeah, tea is kind of lame, but I'm exited about the rest.

Quote: Originally Posted by meetcutecrystal /img/forum/go_quote.gif
  I am getting the Mox bath milk in one of my boxes. Did you get one packet inside the pillow pack or two, which would make it a full size product?
Just one. But knowing that two would make full size makes me feel better about it. lol

 

[trustlust]

is the "sundays35" code working for anyone at checkout? it keeps telling me it's not a valid promo code.

 

[Ashitude]

I just cashed in my 600 rewards points

 My account just feels so empty now! Hopefully I am really happy with the products and it'll all be worth it. I used the code MOBILE20 on the computer (rather than a mobile device) and it worked just fine FYI. I don't have an iphone so I currently cannot get the BB app.

I know how you feel. I just used my 500 points and a $25 giftcard to finally get a Clairsonic.

 

[yousoldtheworld]

Quote: Originally Posted by pinkcrayon /img/forum/go_quote.gif
  Quote: Originally Posted by JuliaGhostx3 /img/forum/go_quote.gif
  Discussions like the one going on make me believe that MUT is full of cat ladies xD
(Which I am okay with)
 crazy cat ladies? not judging at all btw, i love my cat, but i'm more of the crazy dog type. that's probably because my cat is SUPER anti social and only leaves the closet to eat and use the litter box........

I'd say I'm a crazy cat AND dog lady. /emoticons/[email protected] 2x" width="20" height="20" />

 

[AshJs3]

Just saw this on the Birchbox Facebook page!

Quote:  Our latest Limited Edition box goes on sale TOMORROW! And, of course, we're giving our Facebook fans the chance to win it tonight. So, let us know-what do you think it is? 'Like' and comment for a chance to win. We'll reveal the box and announce the winner tomorrow morning! (Birchbox.com/Rules)

 

[lovepink]

Quote: Originally Posted by AshJs3 /img/forum/go_quote.gif
  Just saw this on the Birchbox Facebook page!
Thanks!  I headed over to put my 2 cents in and try and win! Haha

 

[chaostheory]

Can someone inform us newbies what a limited edition box is? Do we pay in addition to our sub? How much? Thanks for any insight!