Birchbox August 2013

[casey anne]

I can't believe no one has shipping info yet!!  Usually by now a few have shipped!!!!   Rarr Birchbox!

 

[Bizgirlva]

I think they ship on or around the 10th of the month. 

 

[Lolo22]

Originally Posted by casey anne /img/forum/go_quote.gif

I can't believe no one has shipping info yet!!  Usually by now a few have shipped!!!!   Rarr Birchbox!

Yeah but usually by the time they update tracking the boxes were shipped a day or 2 prior, so there is probably some on the move now.  I have 2 trucks just sitting there waiting to be clicky

 

[AshJs3]

I think it's because of the weekend. I usually get my first box a few days before the site is loaded on the 10th and then my 2nd box few days after.

 

[Jazbot]

Originally Posted by casey anne /img/forum/go_quote.gif

I can't believe no one has shipping info yet!!  Usually by now a few have shipped!!!!   Rarr Birchbox!

I think that only happened once which was last month, usually by the 8th-10th they ship.

 

[kellyc2606]

Are the box pages up yet? Or did I miss that post?
 

 

[inlustro]

Originally Posted by NicoleRoyer /img/forum/go_quote.gif

25% off at 13 months, BUT it didn't actually get emailed to me until like 15 months. why? I have no clue.

Originally Posted by Kyuu /img/forum/go_quote.gif

apparently someone asked about it recently but BB said they never did a code for your 13th month.

oh, okay okay

I'm one of the ones that asked recently.

They didn't quite say they never did the code, they kind of beat around the bush saying "the keychain is how we celebrate the anniversary." Another MUTer said that their CS response was that they don't give the 13 month code to everyone but assign it "randomly" which I think is a load of BS. My best guess is that they changed the anniversary gift sometime around the big switch/rebranding effort two months ago. That's when my 1 year would have been, I was following the comments on here very carefully and it seems (in my unscientific opinion) that people before the big switch just had to email to say "where's my code" and they'd get it, and then around the time of the rebranding is when we started getting all these different answers and some got it and some didn't.

I never got an email with the code or the keychain, so I emailed BB in my 14th month and they sent me a "replacement" keychain -- no "thanks for being a loyal customer" card with the discount code that I saw in this or another BB thread, no separate email with the code.

If I had points to spend or a must have item to buy I'd have raised hell to get that discount code RIGHTNOW, but I figure I can wait two more months and rack up another hundred points or so.  

But yeah, it's the principle of the matter that really irritates me.

 

[Babs]

Yep. This is me. Though I would mind getting a mystery pack with my anni code. My 13 month was July and I heard nothing yet. But I have no points also. I just want the keychain. But I can sit pretty for a bit.

I'm one of the ones that asked recently. They didn't quite say they never did the code, they kind of beat around the bush saying "the keychain is how we celebrate the anniversary." Another MUTer said that their CS response was that they don't give the 13 month code to everyone but assign it "randomly" which I think is a load of BS. My best guess is that they changed the anniversary gift sometime around the big switch/rebranding effort two months ago. That's when my 1 year would have been, I was following the comments on here very carefully and it seems (in my unscientific opinion) that people before the big switch just had to email to say "where's my code" and they'd get it, and then around the time of the rebranding is when we started getting all these different answers and some got it and some didn't. I never got an email with the code or the keychain, so I emailed BB in my 14th month and they sent me a "replacement" keychain -- no "thanks for being a loyal customer" card with the discount code that I saw in this or another BB thread, no separate email with the code. If I had points to spend or a must have item to buy I'd have raised hell to get that discount code RIGHTNOW, but I figure I can wait two more months and rack up another hundred points or so.   But yeah, it's the principle of the matter that really irritates me.

 

[Heather Hicks]

Originally Posted by inlustro /img/forum/go_quote.gif



I'm one of the ones that asked recently.

They didn't quite say they never did the code, they kind of beat around the bush saying "the keychain is how we celebrate the anniversary." Another MUTer said that their CS response was that they don't give the 13 month code to everyone but assign it "randomly" which I think is a load of BS. My best guess is that they changed the anniversary gift sometime around the big switch/rebranding effort two months ago. That's when my 1 year would have been, I was following the comments on here very carefully and it seems (in my unscientific opinion) that people before the big switch just had to email to say "where's my code" and they'd get it, and then around the time of the rebranding is when we started getting all these different answers and some got it and some didn't.

I never got an email with the code or the keychain, so I emailed BB in my 14th month and they sent me a "replacement" keychain -- no "thanks for being a loyal customer" card with the discount code that I saw in this or another BB thread, no separate email with the code.

If I had points to spend or a must have item to buy I'd have raised hell to get that discount code RIGHTNOW, but I figure I can wait two more months and rack up another hundred points or so.  

But yeah, it's the principle of the matter that really irritates me.

Originally Posted by Babs /img/forum/go_quote.gif
Yep. This is me. Though I would mind getting a mystery pack with my anni code. My 13 month was July and I heard nothing yet. But I have no points also. I just want the keychain. But I can sit pretty for a bit.

I too tend to get bent out of shape over "the principle of the matter." It really bothers me when things like that happen--they change the policy just in time to screw you over whereas many, many people before you received the benefit. As for the keychain, I couldn't care less if they sent me that or not. I won't use it. I don't need or want it. But a 25% discount, now THAT would be put to some good use! Guess they don't want to make sales after all. Hmph! (Not that I'm anywhere NEAR my 1 year anniversary on either account. Just hit 3 months on one and will hit 3 months on the other this month. But yeah, like you, principle of the matter. I don't like seeing others treated inequitably either.) /emoticons/[email protected] 2x" width="20" height="20" />

 

[jayeme]

I just got off the waitlist and subscribed! Subbing for updates here as I eagerly await my first box /emoticons/[email protected] 2x" width="20" height="20" />

 

[luckyme502]

Just got my email, I'm off the wait list!  Can't wait to get my first box. 

 

[tacehtpuekam]

Originally Posted by jayeme /img/forum/go_quote.gif

I just got off the waitlist and subscribed! Subbing for updates here as I eagerly await my first box /emoticons/[email protected] 2x" width="20" height="20" />

YAY! Welcome 

 Here's hoping you get a great first box!

 

[ZeeOmega]

Out of curiosity, about how long were you guys on the waitlist?

 

[luckyme502]

I went on the wait list July 19. So, 17 days.

 

[normajean2008]

Originally Posted by MissRoe /img/forum/go_quote.gif

Last month I purchased a jar of "It's Potent" benefit eye cream. The jar came in a cute little green box. One of the stickers that was meant to keep the box sealed was ripped, and the box was open. I called BB and they told me to send it back, and they shipped me a new one with the stickers intact. They were sorry that I received a product tgst wasnt up to their standards. I wasn't going to put anything on my face that didn't come completely sealed.

Yuck, I wouldn't be able to go near an eye product that came like that either!  I did hear back from Birch Box this morning on my Suki jar.  They apologized and have a new replacement order ready for me, just waiting on shipping link now.

I didn't ask for it, but they also gave me 100 points and a free mystery pack (they said "because you said you loved them so much!" lol).  They didn't say to send it back (I asked what I should do with it), so I guess I'm safe to throw it out now. 

 

[jayeme]

I've got a question--will I get the normal August box, or the "welcome box" that the website says is first in gift subscriptions? Mine isn't a gift subscription, but it's not made clear that I'll get one of the normal box variations, so I'm curious. 

 

[jayeme]

Originally Posted by ZeeOmega /img/forum/go_quote.gif

Out of curiosity, about how long were you guys on the waitlist?

Since July 24, so not as long for me. They must have opened up a lot of spots today!

 

[gemstone]

I've got a question--will I get the normal August box, or the "welcome box" that the website says is first in gift subscriptions? Mine isn't a gift subscription, but it's not made clear that I'll get one of the normal box variations, so I'm curious. 

You'll get a normal box. The website only clarifies for the gift sub, because people assume that their first box will be normal. (The majority of subscribers don't follow these forums, and won't even know what a welcome box is /emoticons/[email protected] 2x" width="20" height="20" /> )

 

[normajean2008]

Originally Posted by jayeme /img/forum/go_quote.gif

I've got a question--will I get the normal August box, or the "welcome box" that the website says is first in gift subscriptions? Mine isn't a gift subscription, but it's not made clear that I'll get one of the normal box variations, so I'm curious. 

I think you only get the welcome box if it is a gift subscription.  I signed back up 3 months ago and started with the regular box. 

 

[LindaD]

Originally Posted by jayeme /img/forum/go_quote.gif

I've got a question--will I get the normal August box, or the "welcome box" that the website says is first in gift subscriptions? Mine isn't a gift subscription, but it's not made clear that I'll get one of the normal box variations, so I'm curious. 

You'll be getting one of the monthly variations.