I am not a happy birchboxee @ the moment. While my box wasn't supposed to be amazing - hell, I was due to receive three lotions! - I was excited to try the Jouer tint (my PYS) intrigued to see what the POP shadows would be like, & decently interested in giving two of my three lotions a go.
Imagine my shock when I opened my box today to find NONE of what I was expecting but an entirely different box altogether...one that quite frankly made my supposed-to-have-received box seem incredible.
The box I actually received included:
Beaver shampoo & conditioner
La Fresh Body Soother wipe
Harvey Prince Hello lotion
Jane Iredale tint
I am none too pleased. And no, I didn't use the cheat; my online "box" still shows what I thought I would be receiving.
I emailed CS a polite yet firm note voicing my disappointment.
I also want to make sure my account is accurate re: what did show up in my mailbox so that I don't get any of these "goodies" again.
This is what I get for having sent a nothing- but- thanks- I'm-super-impressed-with-BB-CS yesterday after they remedied a defective beauty blender I'd received last week w/ an overnight replacement less than 24hrs after I contacted them.
I have to keep reminding myself how ahead I came out w/ that since only one blender was defective (a large hole in it right out of the package) & they sent a replacement duo.
Best case scenario they'll send the box I was supposed to receive but I'll be okay as long as they send me the Jouer, since that was my PYS. Especially if I get another pretty box out if it. We shall see.
Or if they want to give me 500 PYS I suppose I'd be ok w/ that also
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P.S. Honesty be damned I did rush to "review" all the items on my account that I didn't receive so I at least get the extra points if their fix is to just change what appears online. I'm not embarrassed to admit I actually did that before I even emailed....just in case the items somehow changed at that very moment!