I think that you can get a product again if you received in a curated box.
Also, you can get the same product in a different scent/shade etc and they consider it a different product. Although I have complained about that before and they've occasionally given me points to apologize, so if you do end up with a double of something, it's worth it to get in touch with them and let them know you're unhappy about it!
Also, you can get the same product in a different scent/shade etc and they consider it a different product. Although I have complained about that before and they've occasionally given me points to apologize, so if you do end up with a double of something, it's worth it to get in touch with them and let them know you're unhappy about it!