- Joined
- Sep 27, 2012
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Quote: Originally Posted by katiecoll /img/forum/go_quote.gif
OT but still about Birchbox! I just want to sing the praises of how great their customer service is, compared to some other businesses. I placed an order back on March 29th that still hasn't got here, it apparently got lost by the USPS. Called birchbox this morning and Megan sent out another package for me and gave me 100 apology points. And she said if the original one ever gets to me, I can keep both. 2 full size bottles of BP spray? Yes, please!
(but I'm not actually frowning!) They gave me like 200 some points for a razor I bought that was out of stock and automatically took off the extra blades I was going to get with it. It would have been really silly to send me the extra blades without the actual razor. They have great CS with the order questions and with issues I have had with orders in the past.
OT but still about Birchbox! I just want to sing the praises of how great their customer service is, compared to some other businesses. I placed an order back on March 29th that still hasn't got here, it apparently got lost by the USPS. Called birchbox this morning and Megan sent out another package for me and gave me 100 apology points. And she said if the original one ever gets to me, I can keep both. 2 full size bottles of BP spray? Yes, please!