Birchbox April 2013

[audiophilekate]

Originally Posted by libedon /img/forum/go_quote.gif


Did you see them launch their new "hearting" feature today on their website? http://blog.birchbox.com/post/46612739329/happy-hearting-introducing-birchbox-customer

It's a way to like products on their page and it keeps an inventory of everything you've liked.

Oh, dear.  I really should be getting ready for class, but I'm going through the store, "hearting" all my favorite products and stuff on my mental wish list.  

IT'S ABOUT DAMN TIME, BIRCHBOX!!!

 

[gemstone]

I emailed them & their response was, "be patient."  

That seems so rude and not helpful...

I seriously doubt that that was all they said, she was most likely just summarizing. I don't think encouraging someone to be patient when waiting on usps is rude, birchbox can't do anything about it until they actually deliver it to the wrong address. I have had similar things happen before where the post office sorts it wrong and don't realize it until it is already in the wrong city, and then they fixed it and I got it a few days later.

 

[Kaylay]

I agree with gemstone, not rude at al. I know we all get impatient and excited for our boxes but it will come and if it doesn't for whatever reason even if it isn't birch boxes fault they will make it right

 

[kawaiiwoofs]

BB CS is awesome and if there ever is a problem they definitely so step it up most of the time depending on the situation. I understand the effect of choice quotes. Given my previous experiences where items I've ordered (not from birchbox but other retailers) have been shipped to totally wrong addresses and confirmed as delivered to that wrong address, I think being told to "be patient" when it's out for delivery in a totally wrong city is still kinda annoying. Over Christmas I bought stuff from UD when they had that free overnight shipping special. My box was out for delivery in a town 4 hours away, confirmed delivered in the wrong city... But it magically appeared in a snow bank across the street! We found it three days after it was "delivered". It was a Christmas miracle! But if someone told me to "be patient" in that case, I'd get all kinds of mad -- because it didn't look right on the tracking.

I seriously doubt that that was all they said, she was most likely just summarizing. I don't think encouraging someone to be patient when waiting on usps is rude, birchbox can't do anything about it until they actually deliver it to the wrong address. I have had similar things happen before where the post office sorts it wrong and don't realize it until it is already in the wrong city, and then they fixed it and I got it a few days later.

I agree with gemstone, not rude at al. I know we all get impatient and excited for our boxes but it will come and if it doesn't for whatever reason even if it isn't birch boxes fault they will make it right

 

[Jamie P]

I am going to be hearting stuff all night. Sheesh! Items I want to try as well as items I want to purchase. I hope this leads them more into seeing what we want and doesn't work the opposite and have them not give us hearted stuff since we already know we want to try it. 

 

[FormosaHoney]

Originally Posted by usofjessamerica /img/forum/go_quote.gif
Honesty policy: my love for birchbox has been renewed. I just packed for a 2 day/1 night trip for a job interview. Almost everything I'm using came from birchbox! Mini lotion packet, hair stuff, make up remover.... Love it. I'll actually use what they gave me. Haha

Although I did spent money at Walgreens on mini deodorant and a mini tooth brush. They're just too cute! *facepalm*

Good luck on the interview!!!  I use the foils too a lot when I travel for interviews, networking conferences or career fairs.  I grab a few of the perfume vials with me as well.  I also receive these protein shake samples from a nutritional sample box and I bring those along too, they make a great meal if you've got to rush out of the hotel and save a little money... oh I pack a recycled plastic Skippy peanut butter jar and use that as a shaker.  The jar is good for storing disposable stuff, such as the foils, vials, protein shake, a protein bar from BB or a pack of microwave popcorn. 

My boyfriend borrowed some foundation to cover some small patch of redness when we were at a conference together...  then the next time I saw him I gave him his own little tube of BB cream from one of my gazillion samples.  

 

 

 

 

 

[audiophilekate]

Originally Posted by gemstone /img/forum/go_quote.gif


I seriously doubt that that was all they said, she was most likely just summarizing. I don't think encouraging someone to be patient when waiting on usps is rude, birchbox can't do anything about it until they actually deliver it to the wrong address. I have had similar things happen before where the post office sorts it wrong and don't realize it until it is already in the wrong city, and then they fixed it and I got it a few days later.

Originally Posted by Kaylay /img/forum/go_quote.gif

I agree with gemstone, not rude at al. I know we all get impatient and excited for our boxes but it will come and if it doesn't for whatever reason even if it isn't birch boxes fault they will make it right

Originally Posted by usofjessamerica /img/forum/go_quote.gif
BB CS is awesome and if there ever is a problem they definitely so step it up most of the time depending on the situation. I understand the effect of choice quotes. Given my previous experiences where items I've ordered (not from birchbox but other retailers) have been shipped to totally wrong addresses and confirmed as delivered to that wrong address, I think being told to "be patient" when it's out for delivery in a totally wrong city is still kinda annoying.

Over Christmas I bought stuff from UD when they had that free overnight shipping special. My box was out for delivery in a town 4 hours away, confirmed delivered in the wrong city... But it magically appeared in a snow bank across the street! We found it three days after it was "delivered". It was a Christmas miracle! But if someone told me to "be patient" in that case, I'd get all kinds of mad -- because it didn't look right on the tracking.

I received my order today.  I guess USPS got the delivery date wrong.  According to the tracking info, my order was in PA till early this morning.  *shrugs*  I'm just glad it wasn't lost.  I do wish I had received it on the expected delivery date, but 2 days late is better than not at all.

 

[zadidoll]

I moved the DIY posts to the DIY forum since it deserves it's own topic.

https://www.makeuptalk.com/t/134141/diy-glam-up-your-subscription-boxes/0_100

 

[kaity123]

hey all! so i'm not sure if this has been mentioned or not... but has anyone seen how you can add birchbox products to a new favorites section? I was wondering if this was sort of like a wish-list or if it has anything to do with increasing your chances of getting one of your favorite brands in one of your boxes (wouldn't that be amazing!!) did birchbox release anything on what this new thing is?? 

 

[AMaas]

Originally Posted by kaity123 /img/forum/go_quote.gif

hey all! so i'm not sure if this has been mentioned or not... but has anyone seen how you can add birchbox products to a new favorites section? I was wondering if this was sort of like a wish-list or if it has anything to do with increasing your chances of getting one of your favorite brands in one of your boxes (wouldn't that be amazing!!) did birchbox release anything on what this new thing is?? 

Yes, it was mentioned earlier.  I have been Hearting stuff all afternoon!  It would be great if they used it to personalize, or even to offer discounts like Skinstore/Dermstore does.  Anything on your favorites list is always 10% off (and sometimes they send offers for 20% or more). 

 

[audiophilekate]

Originally Posted by AMaas /img/forum/go_quote.gif


Yes, it was mentioned earlier.  I have been Hearting stuff all afternoon!  It would be great if they used it to personalize, or even to offer discounts like Skinstore/Dermstore does.  Anything on your favorites list is always 10% off (and sometimes they send offers for 20% or more). 

Wow!  That's awesome!!!  I hope they at least use our favorites list to personalize our boxes better.

 

[kaity123]

did some research & found this about the favorites  http://blog.birchbox.com/post/46612739329/happy-hearting-introducing-birchbox-customer

it doesn't mention anything about the 10% off tho

 

[Jamie P]

Originally Posted by kaity123 /img/forum/go_quote.gif

did some research & found this about the favorites  http://blog.birchbox.com/post/46612739329/happy-hearting-introducing-birchbox-customer

it doesn't mention anything about the 10% off tho

She didn't say birchbox was doing this. She said that dermstore does.

 

[Sleepygirl]

Originally Posted by audiophilekate /img/forum/go_quote.gif

I emailed them & their response was, "be patient."  

I bought a handful of items and my box was "misshipped and forwarded" according to the usps website -- when i e-mailed birchbox they also told me to be patient, but in addition gave me 100 points for the inconvenience (i was pleasantly surprised!) and it was delivered about 6 days after the original mistake on usps's part. When I got the box it was super beat up -- a rip down one whole corner of the box, one end was retaped with USPS tape, etc -- so I checked everything carefully when I opened the box, and two of my items (of course the most expensive two) were damaged. I e-mailed bb and they sent me out replacements which I got within a couple days. I had a good experience with their CS... hopefully everything works out well for you! Edit: sorry I didn't see that you'd already gotten it!!

 

[Shauna999]

It's almost April... So excited for Spoiler Video... Yay!!  It's ridiculous how addicting these sub boxes are and MUT on that note;-)

 

[meaganola]

I doubt they're going to tie the favorites lists to personalized boxes or discounts, but I would not be surprised to find out that they're using this to figure out what to put in boxes as a whole.  If a large portion of their customers add, say, lip balms, Nuxe products, or stila eye shadow pans but not the all-over shimmer to their favorites lists, maybe they will consider that when putting together future boxes and include more items similar to the items on the favorite lists, whether within the same brands (so more stuff from theBalm or MAKE) or product type (more body oil or natural perfumes), or they can pitch suggestions to brands ("Hey, we have a lot of customers who have added your concealer to their favorites list, but nobody's actually buying it.  Maybe we could change that if we sampled it!").  I wish that we could favorite from the main category pages instead of individual product pages because it would make things go more quickly, but I'll take what I can get here.  

Of course, this could be nothing more than a wishlist feature that isn't really used for anything more than storing information about what we want to buy, but there's a lot of information that could be mined from this and many ways it could be used, as Amazon has proved.  There's an entire movie that wouldn't exist if it wasn't for Amazon suggesting something to some guy based on his past purchase history.  He just happens to be one of the most iconic horror directors around, and Amazon decided to suggest a certain book to him, and he ended up making a movie based on that cook.

 

[beautynewbie]

Not sure if this is the wrong place for this question but since its related to a product I discovered through birchbox I'll ask anyway! Mods feel free to delete or move /emoticons/[email protected] 2x" width="20" height="20" /> I discovered dirt scrub after sampling it several months ago. It is my HG even though I'm sure it could be too rough/too oily for certain skin types. I have a weird dry/ flaky with darkening when it's the driest and this stuff makes it vanish without drying me even more (probably because of the oils) but at $45 a tub I was hoping some you knowledgable ladies woud have suggestions for another product similar to it. TIA

 

[Shatae]

I wonder what kind of lame April Fools joke they will have in the video.  Actually, I wonder what they are going to do at work.  They always have something planned from corporate.

 

[carebear]

Did anyone get an email about Birchbox for boxes? I'm hoping its an April Fools Day joke cause I'd never pay 20 bucks for a bunch of boxes Edit: after further investigation, it may be a prank of some sort.

 

[tacehtpuekam]

Originally Posted by carebear /img/forum/go_quote.gif
Did anyone get an email about Birchbox for boxes? I'm hoping its an April Fools Day joke cause I'd never pay 20 bucks for a bunch of boxes

Edit: after further investigation, it may be a prank of some sort.

If you click through the link, it says April Fools! BUT there is also a code for 35 extra points if you spend $35+ in the shop. /emoticons/[email protected] 2x" width="20" height="20" />