Beauty Fix

[FireNRice]

Originally Posted by Playedinloops /img/forum/go_quote.gif


Be careful with dermstore orders!! Make sure nothing is out of stock or they will hold your entire order back. 

That's what happened to me!  I took the surveys and made an order a week and a half ago and it's still being held back cause one of my items is out of stock.  Seems a little strange to me that it takes so long for them to restock on an item.  Especially one that's popular enough for it to be out of stock.

 

[Playedinloops]

Originally Posted by FireNRice /img/forum/go_quote.gif



That's what happened to me!  I took the surveys and made an order a week and a half ago and it's still being held back cause one of my items is out of stock.  Seems a little strange to me that it takes so long for them to restock on an item.  Especially one that's popular enough for it to be out of stock.

Yup, I ended up cancling my order out of frustration with their cs reps, and they wouldn't give me a new coupon code for the 25 off...its why I canceled myglam.

 

[FireNRice]

Yup, I ended up cancling my order out of frustration with their cs reps, and they wouldn't give me a new coupon code for the 25 off...its why I canceled myglam.

I'm thinking about canceling my order and just going to the local sephora and/or ulta.

 

[Playedinloops]

Originally Posted by FireNRice /img/forum/go_quote.gif

I'm thinking about canceling my order and just going to the local sephora and/or ulta.

Yeah for sure, its much easier. 

And by canceled myglam I meant bueatyfix. I'm still subscribed to myglam lol.

 

[MakeupA]

I'm sorry some ppl have had problems with beautyfix. I enjoy this subscription thus far. I completed my two surveys and used the coupon to place an order of the daily exfoliant from Dermalogica. That was a few days ago and I already have a shipping and tracking confirmation. I've heard great things about this product and I'm so happy to try it especially for 50% off ($50, but $25 with the coupon)

 

[snllama]

Originally Posted by MakeupA /img/forum/go_quote.gif

I'm sorry some ppl have had problems with beautyfix. I enjoy this subscription thus far. I completed my two surveys and used the coupon to place an order of the daily exfoliant from Dermalogica. That was a few days ago and I already have a shipping and tracking confirmation. I've heard great things about this product and I'm so happy to try it especially for 50% off ($50, but $25 with the coupon)

I was even thinking about returning the one I bought from birchbox and buying it off the dermstore cause it really is a great deal! I got mine with my bb points, so I could use those for something else!

 

[zadidoll]

My box came yesterday but I just opened it today and I'm impressed. I already knew what I was getting so no surprise but I'm impressed. I think I'll keep Beauty Fix on my list of subscriptions to keep.

 

[nicnacbeauty]

After reading all of your posts last night, I went to check out Beautyfix. I didn't remember ever getting a box from them but I remembered creating an account a while ago. I also used to get the New Beauty Test Tubes back in the day so I was a little confused. I checked my profile and there wasn't any billing or credit card information in my account.  I just made some quick selections (without really looking) then checked to see if the promo code worked.

As soon as I clicked the promo code button, it said order confirmation and charged my card $49.95.

I didn't really want to place an order right then, I just wanted to see if the promo code worked.

I placed the order (mistakenly) at midnight and I got up this morning to call them. The message said that they are open from 6am-6pm PST. I called at 6am (9am my time), absolutely no one answered the phone over three hours.

I sent them an email and will see what happens.

I'm not even sure what I chose.......

 

[zadidoll]

Call them and get them to apply the blog promo code to it.

 

[channelzero]

Received my order yesterday! Everything came intact, no leakage or anything.

I got: 

La Roche-Posay Effaclar Purifying Foaming Gel

LaRocca Skincare C-Gold Reparative Primer

Jane Iredale Mystikol Powder Eyeliner and Highlighter - Citrine

Nick Chavez Diva Xxtreme Body Styling Glaze

Raw Natural Beauty Raw Skincare Ambiaty Eye Treatment

Skyn Iceland Pure Cloud Cleanser (the only non-full size thing)

Cures by Avance Age Defyer Eye

Skindinavia Makeup Finishing Spray

Total Value: $285 (excluding the skyn iceland product, not sure on the value)

 

[nicnacbeauty]

Actually after arguing with the poor lady for 15 minutes....

First, she tried to tell me it had shipped already (it's Sunday) and that I would have to pay the return shipping charge.

I mentioned that I ordered the box at midnight and had they been available and answered the phone all morning then the order would have been cancelled.

I also asked how they even had by credit card number when it's clearly not on my profile. Apparently, when I made a purchase at Dermstore, it stored my credit card number. She said that they keep it in case of any returns. I haven't placed a Dermstore order in over a year.

Secondly, she said the box is already packaged sitting at the dock and offered me the box at the blog discounted price ($19.99). I would have agreed but I didn't even choose the things I really wanted and this has left a bad taste in my mouth. I refused again and told her to grab the box from the dock (please) and credit my $49.99.

Third (after asking for a manager), she said she would cancel the entire order and IF I happen to get the box just keep it.

I have learned my lesson....

 

[zadidoll]

Originally Posted by channelzero /img/forum/go_quote.gif


Total Value: $285 (excluding the skyn iceland product, not sure on the value)

What's the weight on it?

Originally Posted by nicnacbeauty /img/forum/go_quote.gif

Actually after arguing with the poor lady for 15 minutes....

First, she tried to tell me it had shipped already (it's Sunday) and that I would have to pay the return shipping charge.

I mentioned that I ordered the box at midnight and had they been available and answered the phone all morning then the order would have been cancelled.

I also asked how they even had by credit card number when it's clearly not on my profile. Apparently, when I made a purchase at Dermstore, it stored my credit card number. She said that they keep it in case of any returns. I haven't placed a Dermstore order in over a year.

Secondly, she said the box is already packaged sitting at the dock and offered me the box at the blog discounted price ($19.99). I would have agreed but I didn't even choose the things I really wanted and this has left a bad taste in my mouth. I refused again and told her to grab the box from the dock (please) and credit my $49.99.

Third (after asking for a manager), she said she would cancel the entire order and IF I happen to get the box just keep it.

I have learned my lesson....

Geeze, they really need to learn better customer service.

 

[yanelib27]

I just placed my first order with the code Zadidoll posted on another thread (THANK YOU SO MUCH !!) I had to call them to give them my cc info, but they placed it for me ( I just had to give them the order number) and I even already got the email saying it will be processed within 48 hours. The guy also said he put it on a 2 day delivery so I should get it soon. Is the 2 day delivery standard with them?

I will post again when I get my items (along with the approximate retail value of my order) but for now this is what I ordered:

Philip B.
Katira Hair Masq
Kelly Teegarden Organics
Vitality Rose and Cucumber Eye 
Alterna
Bamboo Smooth Kendi Oil Dry Oil Mist
LaLicious
Sugar Souffle Moisturizing Body Scrub - Sugar Kiss

•  
   
  
  
  
  Juice Beauty
  Oil-Free Moisturizer - Travel Size
  Review | Survey
   
• 
  
  Raw Natural Beauty
  All Over Eye Shadow Brush - Blonde Handle
  Review | Survey
   
• 
  
  Skyn Iceland
  Pure Cloud Cleanser - Dry Skin
  

 

[yanelib27]

these issues with CS you guys keep talking about are def a turn off... I will most likely skip this month, since I just read what everyone is saying about being charged this moth. I wasnt aware or I wold have just waited a few weeks. So I will prob try to skip this season and if they wont allow me to for whatever reason, I will just cancel. All of this has got me thinking that I should not be giving my card info to just anybody. I will have to look into a pre paid debit card (i think thats what they are called) for all of my subscriptions.

 

[channelzero]

The Skyn Iceland is 1oz, but I thought it would be a good travel size. I have the full size, which is 5oz, but I got it on sale from Sephora. 

 

[yanelib27]

good to know, i was wondering about that when I placed my order. 
 

Originally Posted by channelzero /img/forum/go_quote.gif

The Skyn Iceland is 1oz, but I thought it would be a good travel size. I have the full size, which is 5oz, but I got it on sale from Sephora. 

 

[ladybritt]

Thanks for the code! I am excited for this as I am more into product vs make-up, etc. I like that they are (for the most part) full sizes or at least a "deluxe" sample size. Already worth it for me, especially with the promo.  I think I will keep this as it adds up to roughly $16 every month. I may cancel eco emi to keep this...I have always been happy with what I get, but I already know what natural/organic products I like and use them. It is so hard to choose! In order to keep the beauty fix I need to cancel one of my subs, I am wasting too much stuff that I get.

 

[yanelib27]

ahh it happened to me too! I got charged 49.99 even though I had used the promo code. So I called and they issued me a 30.00 credit today. Lets hope its true!

 

[bluemustang]

I did get the $30 refund a few days after I called about being charged full price. I think you will get it!

 

[yanelib27]

thanks, I also let my bank know that only one chatge should go through, because there was a charge for 19.99 and one for 49.99
 

Originally Posted by bluemustang /img/forum/go_quote.gif

I did get the $30 refund a few days after I called about being charged full price. I think you will get it!