They sent me a box even though I was sure I was unsubscribed so I called them and it took a really long time and was a pain in the butt but they eventually sent me a prepaid return postage ticket through email and took the postage price off of my $49.95 refund - something like $6.95 off. They also messed up my first $20 off code and charged me the entire $49.95 and I had to email them to make sure they gave me the twenty bucks back. I have had good boxes in-between and I like them as a company even though they make a lot of mistakes. I love that sunscreen/foundation that people were talking about a little while back, that stuff is amazing and so smooth, the Coty stuff, I'd never had tried that without Beautyfix. I'd just say to check and double check with BeautyFix because a lot of overcharging and sending boxes even though someone has unsubscribed or were told that they weren't subscribed because they signed up through a blog code goes on. That reminds me, I have to double check that the money was put back in my bank account, I just assumed they did it. Guess I have to heed my own advice! I should have called back when the product sizes were off, they said a while back that they were sending out the 6 oz. Perricone cleanser (love that stuff! It smells like baby shampoo) but they sent out the 2 oz. and didn't change it on the website for a long time either. I'm glad that other ladies did so and got money back and had them change it on the site so people would know what they were ordering, that helps.
On the good experiences side, my Grandma found her holy grail cream, the M cream that's available there, so that was a major find. Only bad thing is - it's crazy expensive. I've found it other places for her for an okay price, but man, I guess I know where I get my expensive taste from, lol.
I had one other box that was sent to me where they chose for me and they sent the cheapest, least liked (for me) stuff. Caress body wash - 2 oz, a tube of antibacterial cleanser that was the size of my pinky and empty/broken, foundation for ladies who are blessed with much more color than my pasty skin (thank goodness I have friends who it'll work for, I didn't send that one back in time, I'm such a procrastinator when it comes to having to spend an hour on the phone, especially when I'm paying exorbitant rates for the privilege because I'm calling from out of country, Belize has seriously crazy phone rates because it's a monopoly and they block Skype, it's about $.25 a minute IF I call at the right times with the special discount code, argh). I asked them if I could have a new product because my one product in the batch that I didn't choose was broken and they said they could send me out the same product but not any of the other choices. I told her not to bother because it wouldn't be worth the shipping price for them to send it to me, I can get the same antibacterial stuff at the dollar store. I don't want them to have to send out stuff if I won't use it and cost them money, I'll just swallow the loss. I think that the value most of the time is amazing and I've gotten some really great stuff from them including some great Vitamin C serums, so even though we've had a rocky relationship I told the girl on the phone that I'd probably re-sub sometime in the future, I just will have to be vigilant to always skip or pick within the allotted time because when they pick for you it's not so great.
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