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- Mar 16, 2006
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Only problem is that the phone can bring it's own headaches. Many of us here have been denied promo codes on the phone being told that they are expired when in fact they are not. Their operators are never on the same page.Originally Posted by SimplyChelle xX /img/forum/go_quote.gif
Yeah i definitely reccomment ordering over the phone. I had the same issue with the promo code not going through, and was charged full price without knowing. When i saw the charge on my bank statement I called and they took care of it for me, crediting the difference back to my account. I actually liked the service so much I signed up for a second box/account using my other e-mail address. That time I called to place the order and ended up getting a second bottle of the eminence coconut lotion although it was "sold out" on the website! Definitely dosent hurt to ask! I will order over the phone next quarter unless they change the payment method to show the final charge. Does anyone know if they have another promo code for next time? One that an existing subscriber can use? That would be awsome!!
I do agree though that the extra checkout step in their process should be a Must! I build websites and it's an easy thing and common practice to have.