Beauty Fix

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swatch of the lipstick, pretty please !!! :D /emoticons/[email protected] 2x" width="20" height="20" />

Originally Posted by Val Erler /img/forum/go_quote.gif

I received my box on Friday:​

 ​
I've tried out two of these so far:​
purlisse-I was expecting this to have more of a fruity smell from the description on the site of mango butters.​
jane iredale lip plumper-Call me crazy but I think this smells like cherry coke!  Looks great on & gives off a cooling feeling on my lips.​
 
Originally Posted by mimosette /img/forum/go_quote.gif


Huh. I just signed up and ordered, and got a screen that said I could get my next kit for free by referring my friends. It had a box to put emails in.

Man their customer service....That screen is no longer in my account and when I called they said they do not offer referrals anymore. I just had my friend sign up last week and they did not honor it :( /emoticons/[email protected] 2x" width="20" height="20" />

Actually, just looked and now the referral page is up again. Geesh..so I called then to ask and was told that they had one referral program and they did away with it. Now this one is a new referral program. How convenient...I had 2 people sign up and never got credit for either :( /emoticons/[email protected] 2x" width="20" height="20" />

 
You might try calling them a few times until you can speak to someone who knows what they're talking about. It does seem that different people in their customer service get differing information.  I've heard of some customer service giving out information that was blatantly opposite of info I got from higher ups, so not all of them know the current rules.

Refer a friend program:

http://www.beautyfix.com/account/tellafriend_about.php

Your friend will get $20 off their kit, too.

 
The code BFBLOG still works and its a bigger discount than BFMKUP. I was told colde BFMKUP expired May 15th but it seems that some are still able to use it. Code BFBLOG only works for new subscribers.

Here is what I got



A lot of stuff for $19.99! I'm so glad the new products are decent this time around.

 
I'm confused about whether or not I am a "subscriber".  I ordered last month before the new products appeared using BFBLOG and haven't received any emails saying I needed to select my products, skip, etc. for the new season.  

I was either going to skip or cancel.  My old billing information wouldn't work anymore anyway, but I'd still like to know just in case.

 
Originally Posted by Annelle /img/forum/go_quote.gif

You might try calling them a few times until you can speak to someone who knows what they're talking about. It does seem that different people in their customer service get differing information.  I've heard of some customer service giving out information that was blatantly opposite of info I got from higher ups, so not all of them know the current rules.

Refer a friend program:

http://www.beautyfix.com/account/tellafriend_about.php

Your friend will get $20 off their kit, too.

Thanks Annelle,

Unfortunately because my friend signed up while they were changing to the new referral program, they won't give me any credit. I called before she signed up and asked about the referral credit and at that time this newest system was not in place. I called again today and they won't give the credit since they had no referral program at that point.  It stinks as this is the second person that signed up and I got zero credit.

It also seems that the BFMKUP code only works with some of the customer service reps. Totally unfair!

 
The Jane Iredale lip plumper is almost sheer, adds a nice shine and natural pinkness to my lips with a bit of plumping.​
 
aw man, I just checked. My kit has arrived in my county as of 2 hours ago, but the scheduled delivery date is tomorrow, and I'll be at IMATS all weekend so I won't even have time to look at my stuff until afterword!

Some timing!

(edit: FYI, if you go into your account on beautyfix, then go to "Track My order/Purchase history" the codes on each order are delivery tracking codes)

 
Just made my first order. I avoided BeautyFix up to this point because of the $50 price tag, but when I saw the BFBLOG code, I couldn't resist. 

This is what I picked:

Exuviance rejuvenating treatment mask

Lisa Hoffman Beauty Night and Day Vitamin A and C serum

Skindinavia makeup finishing spray

Glytone Acne Self-Foaming Cleanser

Becca Cosmetics Resurfacing Primer

Nailtiques nail mosturizer and formula kit

Stila set and correct

Murad eye lift perfector and and primer perfector 

and BeautyFix Quilted Vanity Case (been looking for one of these so that makes it even better!)

I'm actually really looking forward to trying some of these and I love that they're mostly full size so you can really figure out if you like it. 

 
Mine arrived a few days ago. It was sent to my old address, so I didn't get to pick it up until today.

Anyway, I believe somebody brought this up before... but I got the Global Goddess Beauty i-divine Eye Color and also got 3 of them, for some reason. I'm not complaining, but it's... strange? Especially getting 3 of the same color. But it's a pretty color, so I'm happy. (Willing to trade for other colors though.)

 
Originally Posted by Souly /img/forum/go_quote.gif

The code BFBLOG still works and its a bigger discount than BFMKUP. I was told colde BFMKUP expired May 15th but it seems that some are still able to use it. Code BFBLOG only works for new subscribers.

Here is what I got



A lot of stuff for $19.99! I'm so glad the new products are decent this time around.
 Have you tried the stila yet? or has anyone tried it yet? I have been looking for a review of it! youtube or blogs but to no avail!

 
Oh, I'm upset!! I used the discount code and never got an order confirmation email or anything.

Checked the online balance of the debit card I am now using for all these types of things due to Glossybox, and DANG, they charged me $49.00.

No discount at all!!!

How are people getting their haul for $19.99? I am doing something WAY wrong, but don't know what.

 
No, I haven't. I will play w/ it this weekend & let you know what I think :) /emoticons/[email protected] 2x" width="20" height="20" />

Originally Posted by Missglammygirl /img/forum/go_quote.gif

 Have you tried the stila yet? or has anyone tried it yet? I have been looking for a review of it! youtube or blogs but to no avail!
 
Call them. Tell them you used code BFBLOG & you didn't get the discount. You should be able to get a refund (866) 381-4207

Originally Posted by LauraBrooks /img/forum/go_quote.gif

Oh, I'm upset!! I used the discount code and never got an order confirmation email or anything.

Checked the online balance of the debit card I am now using for all these types of things due to Glossybox, and DANG, they charged me $49.00.

No discount at all!!!

How are people getting their haul for $19.99? I am doing something WAY wrong, but don't know what.
 
The CS guy is saying that " only certain people" can get the discount codes, and only " certain people" qualify to use them.

I am SO hurt and upset!!!

I also paid full price for my FIRST Beauty Fix shipment in early April.

 I went to the Dermstore site and bought some full- priced, full sized items from the bag afterwards too.

Not understanding why there is a class type system going on regarding Beauty Fix and " discount codes". The CS guy would not even give me a valid, usuable one. Said he didn't have them, and that Beauty Fix doesn't know what they are.

Does that make any sense???

I am REALLY feeling hurt by this company.

 
Originally Posted by LauraBrooks /img/forum/go_quote.gif

The CS guy is saying that " only certain people" can get the discount codes, and only " certain people" qualify to use them.

I am SO hurt and upset!!!

I also paid full price for my FIRST Beauty Fix shipment in early April.

 I went to the Dermstore site and bought some full- priced, full sized items from the bag afterwards too.

Not understanding why there is a class type system going on regarding Beauty Fix and " discount codes". The CS guy would not even give me a valid, usuable one. Said he didn't have them, and that Beauty Fix doesn't know what they are.

Does that make any sense???

I am REALLY feeling hurt by this company.
I have been dealing with them for the past few days now. I have talked to 3 different CS people. All complete jerks, and I am SUPER nice to them when I call. I told them the exact thing you said, why do dome people get to use these codes and I don't. One guy told me that people there can get fired for letting customers use those codes.

It's really interesting that some people call and have great service, while I (we) have struggled each time.

 
I am so sorry you two are being treated this way. I really don't know what to say. I have had many, many probs w/ this company but they always made it right

wtf.gif


 
I talked to a supervisor named Songe ( the G is pronounced as a hard G, not like the French variation) and she promised me that she would process the BFBLOG code to my order before it ships on Tuesday.I am supposed to get $30 off.. Fingers crossed.

I really hope she remembers.. My injury has caused a lot of very sudden changes in my life ( like  living with my former step mom until I am well enough to stay at home alone) and then my sweet dear old dog died this week despite all we and the vets could do. I really need a bit of kindness, I guess.

Thanks to all who have cared enough to post here, and thank you for suggesting that I contact them. Also, thanks to the people who have posted the referral discount codes.

Have a great weekend, everyone. I think I need a very long nap.

Laura

 
It sounds like you have a lot going on. Sorry to hear about your doggy
icon_sad.gif


I'm glad they made it right. Take care of yourself

Originally Posted by LauraBrooks /img/forum/go_quote.gif

I talked to a supervisor named Songe ( the G is pronounced as a hard G, not like the French variation) and she promised me that she would process the BFBLOG code to my order before it ships on Tuesday.I am supposed to get $30 off.. Fingers crossed.

I really hope she remembers.. My injury has caused a lot of very sudden changes in my life ( like  living with my former step mom until I am well enough to stay at home alone) and then my sweet dear old dog died this week despite all we and the vets could do. I really need a bit of kindness, I guess.

Thanks to all who have cared enough to post here, and thank you for suggesting that I contact them. Also, thanks to the people who have posted the referral discount codes.

Have a great weekend, everyone. I think I need a very long nap.

Laura
 

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