- Joined
- Jul 12, 2013
- Messages
- 302
- Reaction score
- 21
It definitely shipped quickly last time. I received it within a week. No shipping notice yet with this one though. Can't wait!!!!
Ok, even better news from hautelook. They emailed me, and not only are they giving me a refund to my credit card, they don't even want me to send the brushes back. Wow, totally convenient for me, and wonderful customer service.
So when my hautelook bag arrived my lash brush was broken off and today I finally got around to calling their customer service about it. And that's where things seemed to go terrible wrong for me and my wallet ;-) They refunded my shipping and put a $10 credit on my acct for my next order, which I was quite certain wouldn't get used. However, I did feel like their offer was generous because the lash brush was not a major item in the bag, although I really did need one. Killing some time on my phone I went into their app and saw urban decay blowout sale. I did use some self restraint and modified my cart several times. Final total, calling hautelook to complain about a broken lash brush cost me $4.02 today. Lesson learned, next time don't complain cause it only costs me in the end. LOLThat's awesome! Good to know they have great customer service.Â
lol thats how they get you.Originally Posted by numbersmom /img/forum/go_quote.gif
So when my hautelook bag arrived my lash brush was broken off and today I finally got around to calling their customer service about it. And that's where things seemed to go terrible wrong for me and my wallet ;-)
They refunded my shipping and put a $10 credit on my acct for my next order, which I was quite certain wouldn't get used. However, I did feel like their offer was generous because the lash brush was not a major item in the bag, although I really did need one. Killing some time on my phone I went into their app and saw urban decay blowout sale. I did use some self restraint and modified my cart several times. Final total, calling hautelook to complain about a broken lash brush cost me $4.02 today. Lesson learned, next time don't complain cause it only costs me in the end. LOL
Originally Posted by gypsiemagic /img/forum/go_quote.gif
Burts Bee's Lip Balm- 3.30
Carol's Daughter Hair Mask- 32.00
Cetaphil Lotion- 13.99
Goldwell Magic Finish 13.49
kms anti-humidity seal 17.99
neutrogena oil free acne wash 6.99
neutrogena night moisturizer 21.99
neutrogena hair mask 7.49
pixie eye bright liner 17.00
Redermic R eye treatment 56.99
redken all soft argan oil 30.00
RoC eye cream 24.99
sally hansen airbrush legs 12.99
sally hansen nail strips 7.99
sally hansen wax strip kit 8.99
sally hansen nail strips 9.99
sally hansen cuticle eraser + balm 6.99
sation nail polish 5.00
schick hydro silk razor 12.99
simple (cleanser in pic 7.99) moisturizer 8.99
skintimate shave gel 4.79
tibolli hair oil 35.00
total: 359.94
No shipping here yet. I was hoping it'd be relatively fast since people said the last box shipped out quickly.Originally Posted by pvtfridays /img/forum/go_quote.gif
Anyone with shipping notices yet? SO VERY IMPATIENT
My friend and I were just saying the other day, we don't think we got shipping notices last time. But that was three months and thirty boxes ago so we couldn't be sure.Are we supposed to get shipping notices? My order confirmation says "please allow 2-4 weeks for delivery." I can't remember if they sent shipping notices last time or if it just showed up?
Ha, exactly! I am pretty sure they did not send them but like you say, that was umpteen boxes and shipping notices ago.My friend and I were just saying the other day, we don't think we got shipping notices last time. But that was three months and thirty boxes ago so we couldn't be sure.
It had the tracking number, the weight, my address, the works. I received that on April 26th. They were wrong, though: It arrived on the 2nd.Message from EVOLUTION IMPRESSIONS:
Your Allure Beauty Box has shipped. Thank you for your purchase!
Scheduled Delivery: 03-May-2013
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